customer service Jobs in illinois

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Customer Service Diagnostic Content Developer

ICS Global Soft, Inc.

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Woodridge, Illinois, USA

Contract, Third Party

Customer Service Diagnostic Content Developer/Author Diagnostic tool - EST/SDS/CAN analyzer/ DLB Can understand functionality of features evolved in vehicle to diagnose possible causes of DTC Good Knowledge of Fault code analysis,Arbortext with automobile background experience, In Arbortext, experience working with DITA and XML, Knowledge of CAN communication over OBD Job Role Experienced in Diagnostics troubleshooting/Technical Writer with more than 2 years of experienceIndependently gather in
Easy Apply
Posted 16 days ago

Customer Service Technical Specialist

Wolters Kluwer

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Chicago, Illinois, USA

Full-time

Hybrid position out of the Chicago, IL office. Requires working technical knowledge and expanded conceptual knowledge of customer service with a focus on technology practices and systems. Works under a moderate level of guidance and direction. Performs a range of technical assignments and solves moderately complex problems under guidance of established policies and procedures. Participates in technology related activities of post-sale technical support services to customers, including installati
Posted 35 days ago | Updated 6 hours ago

Customer Service Technical Content Editor

Coretek Labs

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Chicago, Illinois, USA

Contract

Role: Customer Service Technical Content Editor Location: Woodridge, IL (Onsite) Domain Mandate: Automotive Job Description: Solid understanding of US English, including grammar and spelling.Experienced Information Developer/Technical Writer with more than 2 years of experienceHands-on experience with developing customer service documentationFamiliarity with using style guides, especially the Chicago Manual of StyleAbility to offer constructive feedback to authorsFamiliarity with the automotive
Easy Apply
Posted 15 days ago

Helpdesk Support/ IT Support Specialist/ Help Desk Technician/ Technical Support Analyst/ Desktop Support Technician/ Customer Support Engineer/ IT Service Desk Analyst/ Technical Support Specialist/ IT Help Desk Support/ End User Support Technician/ IT Customer Service Representative

SNtial Technologies, Inc.

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Lake Forest, Illinois, USA

Contract, Third Party

Job description: Provide customer support for desktops, laptops, email, VPN, connectivity, hardware, printing, etc. in a fast-paced corporate help desk environment.This involves logging calls into the problem tracking system and resolving 1st level and some 2nd level incidents as well as analyzing problems for routing to appropriate backline support if necessary.Will work with backline teams and operations to prevent problems, facilitate problem resolution, and provide overall outstanding custom