Remote
•
Today
Customer support / customer service experience, ideally in a software companyStrong written communication for handling email-based supportComfort managing customer calls via phone or ZoomAbility to work in a tiered software support modelFamiliarity with tools like Front, Calendly, and ZoomStrong empathy and positive customer-facing energyAbility to manage a steady support queue, including ~30 45 email tickets per day and ~5 10 calls per dayAvailability during core support hours, 9am 6pm CA time
Easy Apply
Contract
Depends on Experience








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