Customer support jobs in allen, tx

Customer Service / Associate Customer Service / Call Centre / Customer Support / Client Support / Customer Care / Customer Experience / Service Desk / Consumer Support - Full time Job

Plano, Texas

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2d ago

Role: Customer Service Experience Location: Plano, TX (On-site) Job Type: Full-Time / Permanent Job Work Schedule: 40 hours per week, Monday - Sunday Shift Window: 6:00 AM 12:00 AM CST Job Details : Handle customer support via phone, email, and chat Troubleshoot issues and perform root-cause analysis Improve processes, reduce repetitive work, and identify automation opportunities Work with CRM, Zendesk, order management, and other tools Collaborate with Product, Engineering, and Operations An

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Full-time

40,000 - 80,000

Technical Customer Support Representative

Dallas, Texas

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Today

For decades, DTN has been the silent force behind some of the world's most critical industries-helping businesses navigate complexity, uncertainty, and risk with smarter, faster decisions. From agriculture to energy to weather intelligence, our proprietary Operational Decisioning Platform transforms raw data into decision-grade insights-enabling companies to optimize supply chains, ensure market stability, and safeguard infrastructure against disruption. We don't follow trends-we set the standar

Full-time

USD 20.50 - 27.00 per hour

Technical Customer Support Engineer

Remote

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Today

Vectra is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises. The Vectra AI Platform delivers integrated signal across public cloud, SaaS, identity, and data center networks in a single platform. Powered by patented Attack Signal Intelligence, it empowers security teams to rapidly prioritize, investigate and respond to the most advanced cyber-attacks. With 35 patents in AI-driven threat detection and the most vendor references in MITRE D3FEND, organiza

Full-time

USD 80,000.00 - 90,000.00 per year

Technical Customer Support Specialist

Remote

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Today

About HappyRobot HappyRobot is the infrastructure for enterprises to build and orchestrate AI workforces. Our AI workers don't just communicate through voice and email - they make decisions, take action, and run operations autonomously across entire enterprise systems. Born in Y Combinator (S23) and backed by a16z, Base10, Prysm Capital and Eurazeo with over $200M raised, we power critical operations for global enterprises worldwide. Our platform is battle-tested in the most demanding environm

Full-time

Customer Service Representative

Plano, Texas

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14d ago

Role: Customer Service RepresentativeLocation: Plano, TX (Onsite) Employment Type: Full-Time Schedule: 40 hours per week, 5 days per week Coverage: MondaySunday, with shifts scheduled between 6:00 AM and 12:00 AM CT Position Summary:We are seeking a Customer Experience Partner to join our customer support team in Plano, Texas. This role combines customer service, technical troubleshooting, problem-solving, and process improvement. The successful candidate will serve as a key point of contact for

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Full-time

Depends on Experience

Reliability Manager /Application Support Manager – Production

Coppell, Texas

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3d ago

A Reliability Manager/Application Support Manager Production is an IT operations leader responsible for keeping production SaaS applications running, restoring service during outages, and preventing recurring incidents. They lead the operational response to production issues, manage 24x7 on-call support, coordinate technical teams during outages, oversee monitoring and alerting, and drive root cause analysis and corrective actions after incidents occur. A Reliability Manager typically: Leads m

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Full-time

Depends on Experience

IT Support Desk Technician

Plano, Texas

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Today

The 20 LLC is a nationwide Managed Service Provider (MSP) and MSP growth platform that partners with both general businesses and IT service companies across the country to deliver world-class technology solutions and support. We are passionate about fostering a collaborative, innovative environment where our team members and clients can thrive. We are looking for a hard-working Information Technology Support Desk Technician to provide remote support to our clients nationwide. The right candidate

Full-time

Afterhours IT Support Desk Technician

Plano, Texas

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Today

The 20 LLC is a nationwide Managed Service Provider (MSP) and MSP growth platform that partners with both general businesses and IT service companies across the country to deliver world-class technology solutions and support. We are passionate about fostering a collaborative, innovative environment where our team members and clients can thrive. Our headquarters in Plano, TX, serves as the hub for company events, trainings, and client gatherings. We are looking for a hard-working After-Hours Supp

Full-time

Python Developer

Plano, Texas

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Today

Description We are looking for a Python Developer to join a financial services organization in Plano, Texas on a contract-to-permanent basis. This opportunity is ideal for an engineer who enjoys building scalable software in a collaborative environment and contributing to high-impact lending technology initiatives. You will work alongside a cross-functional team of developers and business partners to create reliable solutions, improve platform capabilities, and help shape new technical approache

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Full-time

USD 60.00 - 70.00 per hour

Copier System Engineer I

Dallas, Texas

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Today

Description Systems Engineer I (Field-Based) - Copier & Printer Technical Support Important: This Is NOT an IT Help Desk or Network Administrator Role This is afield-based technical role focused on troubleshooting, configuring, and supporting copiers and printers (document imaging systems) - not a traditional corporate IT position. If you enjoy hands-on technical problem-solving, working directly with customers, and learning how devices integrate into real-world business environments, this i

Full-time

Technical Support Manager

Plano, Texas

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Today

Description We are looking for a technology support leader to oversee IT and operational technology support for manufacturing environments in Plano, Texas. This position is well suited for someone who is comfortable working directly in production settings, solving issues that affect uptime, and coordinating closely with engineering, maintenance, and operations teams. The role combines hands-on technical problem solving with cross-functional collaboration to keep plant systems, user devices, and

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Full-time

USD 90,000.00 - 120,000.00 per year

AI Strategy and Portfolio Lead

Plano, Texas

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Today

Grow with us Ericsson Inc. does not sponsor U.S work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1's, H-1B1's, E-3's, O-1's, and TN's. Ericsson also does not hire F-1's working on CPT orfor this position. About this opportunity Ericsson is looking for a strategic, high-impact enterprise professional to join our global Data & AI program as AI Strategy & Portfolio Lead. Based in Plano, Texas, this high-visibility

Full-time

Pipeline Billing and Revenue Analyst

Dallas, Texas

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Today

Sunoco LP is a growth company which operates within the following three business segments: Fuel Distribution: Largest independent fuel distributor in North America. Sunoco LP distributes approximately 9 billion gallons of branded and unbranded fuel annually across more than 40 states and the Caribbean Pipelines Systems: Network contains approximately 14,000 miles of pipeline transporting refined products, crude oil, and ammonia Terminals: Owns and operates over 100 terminals throughout the Unite

Full-time

Senior Pipeline Billing and Revenue Analyst

Dallas, Texas

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Today

Full-time

Tech Ops - Basic

Richardson, Texas

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Today

Location: Richardson, TX Salary: $21.00 USD Hourly - $26.00 USD Hourly Description: Application Support Analyst (L1 Production Support) Location: Plano, TX (100% Onsite, 5 Days/Week) Duration: Contract Schedule: Approximately 10:00 AM - 6:00 PM CT (team coverage spans 6:30 AM - 8:00 PM CT) Openings: 2 Overview Our client is seeking an Application Support Analyst to provide end-to-end production support for a large portfolio of business-critical applications within a fast-paced enterprise en

Contract

USD 21.00 - 26.00 per hour

Technical Support Analyst (Hybrid)

Allen, Texas

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Today

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer

Full-time

USD 50,000.00 - 58,000.00 per year

Director of Product Management

Richardson, Texas

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Today

Description We are looking for a technically strong Director of Product Management to shape and advance a cloud- and AI-focused product strategy in Dallas / Fort Worth, TX region. This position partners closely with engineering leaders to turn complex technical opportunities into clear priorities, scalable plans, and measurable business results. The role is ideal for someone who thrives in building structure, guiding discovery, and leading product decisions in an evolving, high-growth environmen

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Full-time

USD 180,000.00 - 220,000.00 per year

Engineer 4, SOC, Comcast Business

Plano, Texas

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Today

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what's next. Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation's largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry an

Full-time

Staff Technical Support Engineer ( Critical Response Team )

Plano, Texas

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Today

Our Mission At Palo Alto Networks , we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place. Who We Are In order to be the cybersecurity partner of choice, w

Full-time

USD 119,700.00 - 193,600.00 per year

Client Operations Support

Dallas, Texas

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10d ago

Role SummaryThe Senior Client Support Operations Manager oversees daily support operations and service delivery for enterprise telecommunications environments. This role coordinates response to service disruptions, operational issues, and planned maintenance while providing proactive communication and reporting to support service stability and customer satisfaction. Responsibilities Monitor service outages and coordinate incident response and resolution activities. Manage escalations based on bu

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Third Party, Contract

Depends on Experience

Customer support jobs in Allen, TX, USA