Customer support jobs in beltsville, md

Customer Support Administrator (IT Specialist)

Fairfax, Virginia

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Today

GovCIO is hiring a Senior Customer Support Administrator/IT Specialist with an active Secret clearance to serve as an on-site support point of contact for customers, providing assistance, resolving issues, and ensuring an exceptional service experience across classified and unclassified networks. This is a fully on-site position in Merrifield, VA. Responsibilities Supports Microsoft Windows environments, repairs/replaces system peripherals, including printers and scanners, and maintains configu

Full-time

USD 75,000.00 - 75,000.00 per year

Customer Success Support Lead

Remote or Cambridge, Massachusetts

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Today

job summary: Join a dynamic interfaculty initiative supporting core operational, financial, and revenue-generating workflows. This role serves as a crucial bridge between operations, finance, and revenue operations (RevOps) to streamline business processes, analyze business cases, and support scalable growth across e-commerce channels. location: Telecommute job type: Contract salary: $52.67 - 55.00 per hour work hours: 8am to 5pm education: Bachelors responsibilities: KEY RESPONSIBILITIES

Contract

USD53 - USD55

Data Operations Customer Support Specialist

Arlington, Virginia

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Today

The Data Operations Customer Support Specialist will provide technical support for data-related issues. This person will troubleshoot problems with data access, quality, and availability, collect customer feedback for continuous improvement, and ensure support activities adhere to data security policies. This person will respond to and resolve customer tickets related to data services, diagnose complex data-related problems, and coordinate with technical teams for issue resolution. This person w

Full-time

USD 67,000.00 - 117,000.00 per year

Manager, Technical Services & Customer Support

Remote or New Hampshire

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Today

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer

Full-time

USD 95,000.00 - 105,000.00 per year

Technical Customer Support Engineer

Remote

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Today

Vectra is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises. The Vectra AI Platform delivers integrated signal across public cloud, SaaS, identity, and data center networks in a single platform. Powered by patented Attack Signal Intelligence, it empowers security teams to rapidly prioritize, investigate and respond to the most advanced cyber-attacks. With 35 patents in AI-driven threat detection and the most vendor references in MITRE D3FEND, organiza

Full-time

USD 80,000.00 - 90,000.00 per year

Technical Customer Support Specialist

Remote

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Today

About HappyRobot HappyRobot is the infrastructure for enterprises to build and orchestrate AI workforces. Our AI workers don't just communicate through voice and email - they make decisions, take action, and run operations autonomously across entire enterprise systems. Born in Y Combinator (S23) and backed by a16z, Base10, Prysm Capital and Eurazeo with over $200M raised, we power critical operations for global enterprises worldwide. Our platform is battle-tested in the most demanding environm

Full-time

Director, AI Products - Customer Success & Support - 11835

Remote or San Francisco, California

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Today

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins. Why join Coupa? Pioneering Technology: At Coupa, we're at the forefront of

Full-time

USD 201,000.00 - 281,000.00 per year

Project Coordinator

Washington, District of Columbia

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16d ago

The Project Coordinator supports the OUCs IBW Program, managing new building applications and compliance with existing buildings. This role facilitates communication between building owners, the Department of Buildings, and the Fire Marshals office, ensuring program activities follow established workflows. Responsibilities include documentation, reporting, and oversight of program deliverables. The position will be reporting to either the OUC CIO or the radio system manager. Responsibilities: C

Easy Apply

Contract, Third Party

Depends on Experience

Linux Systems Administrator - TS/SCI-FSP clearance

Fort Meade, Maryland

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Today

This Jobot Job is hosted by: Kurt Holzmuller Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $130,000 - $180,000 per year A bit about us: We are a leading global tech company on the cutting edge of cloud and data solutions. With a strong emphasis on innovation, inclusivity, and work-life balance, we foster a dynamic environment for career growth. With a global customer base including all sectors, from Fortune 500 to up-and-coming startups, w

Full-time

USD 130,000.00 - 180,000.00 per year

Help Desk Specialist

Rockville, Maryland

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Today

Responsibilities:Customer Support - Provide prompt, knowledgeable, and professional customer support to our customer base. We support customers that are both local and remote and cover a wide range of technical proficiency. As the customer-facing arm of NIAID IT support we are expected to perform our duties with a high level of competency and courtesy.Desktop Support - Provide technical support on software, hardware, and operating systems (Windows and MacOS), including installations, configurati

Full-time

System Administrator 2 or System Engineer 1

Annapolis, Maryland

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Today

Clearance Requirement: TS/SCI clearance with polygraph Job Description: TS/SCI clearance with polygraphSeeking an individual to join the front-line engineering team.This individual will be required to perform sys admin tasks, configurations, installs, customer support, troubleshooting, and maintenance. This individual will be required to perform sys admin tasks, configurations, installs, customer support, troubleshooting, and maintenance.Required Qualifications: System Administrator Level 2: Te

Full-time

USD 176,932.87 per year

Software Engineer

Maryland

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Today

Job Number: R0249159 Software Engineer The Opportunity: As a full stack developer, you can resolve a problem with a complete end-to-end solution in a fast, agile environment. If you're looking for the chance to not just develop sof tware, but to create a system that will make a difference, we need you on our team. We're looking for an experienced developer like you with the skills needed to develop sof tware and systems from vision to production ready. This role is more than just coding. As a

Full-time

USD 86,900.00 - 198,000.00 per year

System Administrator 2/System Engineer1-BY-TW-08

Maryland

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Today

REQUIRED: TO BE CONSIDERED FOR THIS POSITION YOU MUST HAVE AN ACTIVE TS/SCI W/ FULL SCOPE POLYGRAPH SECURITY CLEARANCE (U.S. CITIZENSHIP REQUIRED) The team is seeking an individual to join the front-line engineering team. This individual will be required to perform sys admin tasks, configurations, installs, customer support, troubleshooting, and maintenance. System Administrator Level 2: Ten (10) years experience as a SA in programs and contracts of similar scope, type, and complexity is requ

Full-time

USD 78,000.00 per year

Desktop Support Technician

Remote or Washington, District of Columbia

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Today

Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they wo

Full-time

USD 22.22 per hour

Software Engineer 1-RB-SIG-01

Maryland

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Today

TO BE CONSIDERED FOR THIS POSITION YOU MUST CURRENTLY HAVE AN ACTIVE TS/SCI WITH POLYGRAPH SECURITY CLEARANCE WITH THE FEDERAL GOVERNMENT. (U.S. CITIZENSHIP REQUIRED). Description: The Software Engineer develops, maintains, and enhances complex and diverse software systems (e.g., processing-intensive analytics, novel algorithm development, manipulation of extremely large data sets real-time systems, and business management information systems) based upon documented requirements. Works individu

Full-time

USD 140,000.00 per year

Senior Software Engineer

Maryland

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Today

Job Number: R0249160 Software Engineer, Senior The Opportunity: As a full-stack developer, you can resolve a problem with a complete end-to-end solution in a fast, agile environment. If you're looking for the chance to not just develop sof t war e, but to create a system that will make a difference, we need you on our team. We're looking for an experience d developer like you with the skills needed to develop sof t war e and systems from vision to production-ready. This role is more than just

Full-time

USD 86,900.00 - 198,000.00 per year

IT Governance Team Lead - Onsite Required

Bethesda, Maryland

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Today

Seeking a team lead to oversee our NIH IT Governance workstream support. This individual will report directly to the Program Manager and serve as one of the workstream leads responsible for contract delivery, strategic planning, and integrated client support. The role requires an equal balance of tactical/operational leadership (~50%) and strategic leadership, integration, and growth (~50%). Candidates should be based in the Washington, DC metropolitan area (DMV), with the ability to attend in-p

Full-time

USD 119,323.00 - 202,850.00 per year

IT Specialist

Washington, District of Columbia

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Today

Summary The position is located in the Mid Atlantic -End User Operations, Office of Information and Technology (OI&T). IT Specialist in this position performs a combination of duties; phone support, desk-side technical support, and bench-top diagnosis and repair. The primary duties and responsibilities include resolving customer related software and hardware problems in accordance with established policies and procedures. Learn more about this agency Duties Help Major Duties: Diagnose and

Full-time

USD 89,508.00 - 116,362.00 per year

Security Officer

Springfield, Virginia

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Today

Job ID: 2617532 Location: Springfield, VA, US Date Posted: 2026-10-01 Category: Security Subcategory: Security Schedule: Full-Time Shift: Day Job Travel: Yes - 10% of the time Minimum Clearance Required: TS.SCI_wPoly Clearance Level Must Be Able to Obtain: TS/SCI with Poly Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a Security Officer to deliver exceptional customer support within a dynamic and diverse security environment. In this role, you will execute a compre

Full-time

USD 80,001.00 - 120,000.00 per year

IT Queue Manager II (JSF)

Arlington, Virginia

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Today

Overview AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test & Evaluation, Program Mission Support, Engineering & Analysis, and Training. Responsibilities An Average DAy: As the IT Queue Manager Level II you will support the daily flow of incoming customer requests by reviewing, prioritizing, and routing account and data transfer paperwork to the appropriate teams

Full-time

USD 65,000.00 per year

Customer support jobs in Beltsville, MD, USA