help desk Jobs in san antonio, tx

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Tier I Help Desk

Maximus, Inc.

San Antonio, Texas, USA

Full-time

Description & Requirements Maximus is seeking a Tier I Help Desk to provide frontline support, manage customer inquiries, and ensure a positive user experience. This agent will handle requests across various channels, use tools like ServiceNow to resolve issues, and escalate complex cases. This position is essential for delivering quality support and maintaining effective communication with DoD clients. This position is on-site and requires an active TS/SCI clearance. Job-Specific Essential Dut

Help Desk Technician III

General Dynamics Information Technology

San Antonio, Texas, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Desktop Management, End User Support, Help Desk Operations, Information Technology (IT) Support Certifications: None Experience: 1 + years of related experience ship Required: Yes Job Description: GDIT is looking for Help Desk Technician who holds an active TS/SCI cl

Help Desk Technician III

General Dynamics Information Technology

San Antonio, Texas, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Desktop Management, End User Support, Help Desk Operations, Information Technology (IT) Support Certifications: None Experience: 1 + years of related experience ship Required: Yes Job Description: GDIT is looking for Help Desk Technician who holds an active TS/SCI cle

Help Desk Technician III

General Dynamics

San Antonio, Texas, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Desktop Management, End User Support, Help Desk Operations, Information Technology (IT) Support Certifications: None Experience: 1 + years of related experience ship Required: Yes Job Description: GDIT is looking for Help Desk Technician who holds an active TS/SCI cle

Help Desk Support

Serenity Info Tech, Inc.

Remote

Third Party, Contract

Job Description:Exhibit proficient listening abilities while engaging in daily communication with Child Welfare and system development personnel to resolve software related issues through research, analysis and solution formulation. Purpose of Position/Summary: Exhibit proficient listening abilities while engaging in daily communication with Child Welfare and system development personnel to resolve software related issues through research, analysis and solution formulation. Demonstrate the capac

Help Desk Support (Spanish Speaking)

Concero

Remote

Contract

Job Summary: In this role, you will provide troubleshooting assistance and support related to specific software and peripherals of the POS product and on-demand food delivery service used by corporate and franchisee stores around the world. You will be responsible for logging inquiries and responding to basic queries, running diagnostic tests, isolating problems, determining solutions and/or resolving simple issues. When possible, you will implement the solution, guide the caller to how to imple

HelpDesk Analyst

Innosoul inc

Remote

Contract, Third Party

Job ID: IN-773612 Remote HelpDesk Analyst with ticketing, Jira, Confluence, Service Management tools, Genesys phone system, Salesforce, L1/L2 and Child Welfare experience Location: Indianapolis, IN (Indiana Department of Child Services DCS) Duration: 5 Months Position: 1(1) Skills: Associates Degree or 3 plus years or experience Required 3 Years Working knowledge of Microsoft Office (Outlook 365, Word and Excel); Required 5 Years Prior customer service experience Required 5 Years Knowledge of h

Healthcare service Desk/helpdesk

Infinite Computer Solutions (ICS)

Remote

Full-time

Fixing technical issues and helping users when problems arise Ensuring software licenses are up-to-date and compliant Managing the company's IT equipment and software

Tier 1 Helpdesk Support

TEKsystems

Remote or Coppell, Texas, USA

Full-time

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdes

Help Desk Support Spec

CVS Health

South Carolina, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w

Help Desk Support (SACWIS Support)

Encore Consulting Services

Remote

Contract

Job Title: Help Desk Support (SACWIS Support) Location: Indianapolis, IN (Remote) Contract Duration: Long-Term Client: Indiana Department of Child Services (IN-DCS) Requisition ID: 773612 Job Summary: The Indiana Department of Child Services is seeking a highly motivated and detail-oriented Help Desk Support specialist to provide technical and functional assistance for the Statewide Automated Child Welfare Information System (SACWIS). The ideal candidate will have a mix of strong communication

IT Helpdesk Support Technician

TEKsystems

Remote or Lansing, Michigan, USA

Full-time

One of TEKsystems Healthcare clients is looking for multiple qualified candidates to support their IT department's Helpdesk Team. Our client is currently going through a company initiative for Digital Transformation. They will be updating and replacing many if the IT systems and core applications within the environment to enhance customer experience. This is leading to many areas of growth. Our client is looking for strong technicians to provide Level 1 and Level 2 Helpdesk phone support to its

Help Desk Specialist - SBG

Document Storage Systems Inc

Remote or Virginia, USA

Full-time

Job Details Level: Experienced Job Location: SBG REMOTE POSITION - Anywhere, VA Position Type: Full Time Education Level: 2 Year Degree Salary Range: Undisclosed Travel Percentage: Up to 25% Job Shift: Day Job Category: Information Technology Description SBG, a DSS, Inc. company, specializing in engineering, information technology, cyber-security, intelligence, and training, is looking for a hard-working results-oriented Help Desk Specialist. The ideal candidates for this position have strong

Help Desk Support

Kforce Technology Staffing

Remote or Reno, Nevada, USA

Contract

RESPONSIBILITIES: A client with Kforce is seeking a Help Desk Support Specialist to join their team onsite in Reno, NV. Overview: Come join the workforce Technology Team. We operate by caring and creating experiences that reflect the Company brand and values, practicing what we preach and simplifying the business of life for our employees, delighting our employees so they can be inspired to pass on the delight to our customers, and we are constantly working to improve our services and products.

Lead Help Desk Technician/Trainer (00127)

Virginia Jobs

Remote or Chesterfield, Virginia, USA

Full-time

Title: Lead Help Desk Technician/Trainer (00127) Agency: Brightpoint Community College Location: Chesterfield - 041 FLSA: Exempt Hiring Range: $65,000 - $75,000 Full Time or Part Time: Full Time Additional Detail Job Description: Brightpoint Community College is a two-year public institution of higher education and is the third largest of Virginia's 23 community colleges. The college is located within the Greater Richmond metropolitan area. It serves students and the community at its two campus

Helpdesk Technician

TEKsystems

Remote or Topeka, Kansas, USA

Full-time

Must reside in the Topeka KS area Once up to speed after training will work remote from home 4 days a week and onsite 1 day a week. Will consider entry level candidates with IT degree or IT certifications. Description: Under general supervision, act as first contact for any computer, application or system-related problems and be able to provide direct, telephone based and remote control/diagnostic support services to include software, hardware, and network connectivity support to internal users

Help Desk Support

OP Consulting Group LLC

Remote

Full-time, Part-time, Contract, Third Party

Engagement Type Contract Short Description Exhibit\nproficient listening abilities while engaging in daily communication with Child\nWelfare and system development personnel to resolve software related issues\nthrough research, analysis and solution formulation. In-person Interviews in Indianapolis, IN. Complete Description Purpose of Position/Summary: Exhibit proficient listening abilities while engaging in daily communication with Child Welfare and system development personnel to resolve sof

Level 1 & Level 2 Application Support - Help Desk (REMOTE)

Exodus Integrity Services, Inc.

Remote

Full-time

Exodus Integrity Services, Inc is a rapidly expanding technology company headquartered in Northeast Ohio. EIS provides quality services to our clients by instilling honesty, commitment, and hard work to find the most qualified candidates to fill each opportunity. Currently, we are seeking individuals for a role with our client in the Washington DC area. This is a very exciting opportunity working with one of the top employers in the area. If you are interested in joining a vibrant organization

Helpdesk

RMS Computer Corporation

San Antonio, Texas, USA

Contract

My client is looking for a Field Technician. The Technician will work activities such as delivery, installation, moves and changes of end user's computer equipment and peripherals to include laptops, desktops, monitors and host components. Client provides a good supportive work environment with opportunities to learn on the job. Rate: $17/hr. Responsibilities could include: Image/ Reimage Laptop-DesktopsDesk setup movesComputer refresh equipment swaps/migrationsBreak Fix activityApplication inst

Help Desk Analyst

Talent Groups

Remote or Manchester, Maine, USA

Contract

1 3 years of IT help desk or technical support experience. Hands-on experience troubleshooting hardware, software, and web-based systems. Familiarity with Active Directory, browser diagnostics, and SSO environments. Experience using ticketing/call-tracking software (e.g., ServiceNow, Remedy, Zendesk). Strong written and verbal communication skills. Proven customer service orientation and ability to handle user issues with patience and professionalism. Ability to follow structured troubleshooting