helpdesk support analyst Jobs

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Help Desk Analyst I

Robert Half

Midland, Michigan, USA

Contract

Description We are looking for a dedicated Help Desk Analyst I to provide exceptional technical support across multiple locations in Midland, Michigan. This is a long-term contract position that primarily involves remote work, with occasional on-site visits as needed. The ideal candidate will demonstrate flexibility, strong communication skills, and a proactive approach to addressing technical challenges. Responsibilities: Provide Level 1 help desk support to approximately 75 end users across s

Helpdesk Support Engineer

Q1 Technologies, Inc.

Louisville, Kentucky, USA

Contract, Third Party

Role name - Helpdesk & Support Engineer Location - Louisville, KY 12+ Months Contract Role Description: Helpdesk & Support Competencies: Desktop Management - Infrastructure Services (IS) Thanks & Regards, Amit Kumar Sr Manager - Talent Acquisition Tel: Ext 5533 Email: Q1 Technologies, Inc.

Tier 1 - Windows Helpdesk Support

TEKsystems c/o Allegis Group

Anchorage, Alaska, USA

Full-time

TEKsystems is seeking 1 End User Helpdesk Support Technician for our Anchorage-based client. This will be a Monday - Friday 8- 5 position on-site in Anchorage, AK The Tier 1 End User Support Technician will be responsible for answering first-tier service desk calls. The candidate will work over the phone and via remote desktop control to resolve user issues. This position is not limited to end-user issues but may include remote server work as well, including patches, defragmentation, event log e

Help Desk Analyst

Integrated Technology Strategies, Inc.

Conyers, Georgia, USA

Full-time

Role is Help Desk AnalystPosition is HybridInterview type is Either Web Cam or In PersonStart Date: 07/14/2025 & End Date: 06/30/2026Worksite Address: 2206 East View Parkway Conyers, GA (Local Only) Short Description: Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Full Description:LOCAL CANDIDATES *MUST be Bilingual, SpanishDo NOT submit candidate previously submitted to #762935MUST have Call C

COS Access Support Helpdesk Client Service - Bilingual Portuguese/English

JPMorgan Chase & Co.

Tampa, Florida, USA

Full-time

Job Description If you enjoy being at the leading edge of delivering exceptional service and ensuring client satisfaction, you have found the right team. As a Client Service Delivery Specialist IV within JPMorganChase, you will play a pivotal role in delivering exceptional customer service and operational support. Your primary focus will be to address client inquiries, troubleshoot issues, and identify opportunities to refer services based on client needs. You will be expected to apply your kno

Help Desk Analyst

Robert Half

Surprise, Arizona, USA

Contract

Description We are looking for a skilled Help Desk Analyst to join our team in Chandler, Arizona. This long-term contract position offers an opportunity to provide technical support and troubleshooting expertise across various platforms and devices. The ideal candidate will possess a strong background in IT systems and demonstrate excellent problem-solving skills to assist users effectively. Responsibilities: Provide first-level technical support for end users, resolving issues related to hardw

Help Desk Analyst

Robert Half

Plant City, Florida, USA

Full-time

Description Looking for a Help Desk Technician I to join our team for a hybrid role. In this entry-level position, you will be the first point of contact for our clients experiencing IT issues. You will provide technical support for hardware and software, troubleshoot and resolve various technical problems, and deliver top-notch customer service. If you're passionate about technology and eager to help others, this role is a great opportunity to kickstart your career in IT. Duties and Responsibi

IT Help Desk Analyst

Robert Half

Dallas, Texas, USA

Contract

Description We are looking for an experienced IT Help Desk Analyst to join our team in Dallas, Tx. This long-term contract position offers an exciting opportunity to provide technical support and resolve IT-related challenges across multiple platforms and technologies. The ideal candidate will excel in troubleshooting and delivering exceptional customer service while ensuring efficient operations. Responsibilities: Provide technical support for hardware, software, and network issues across dive

Help Desk Support Service Specialist

TEKsystems c/o Allegis Group

Odenton, Maryland, USA

Full-time

Description -Under general supervision, provides second-tier support to end-users for PC, server, mainframe applications and hardware. -Handles problem that the first-tier of help desk support is unable to resolve. -May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. -Simulates or recreates user problems to resolve operating difficulties. -Recommends systems modifications to reduce user pro

IT Help Desk Analyst

TEKsystems c/o Allegis Group

Denver, Colorado, USA

Full-time

Looking for IT Help Desk Support Analyst with AT LEAST 3 years of recent help desk troubleshooting experience in a call center environment, ideally enterprise company. This will be a Hybrid work environment in the South Denver area. Job Description The Help Desk Analyst will support several thousand internal users, hundreds of applications from Microsoft/O365 to proprietary software issues. Users can expect to take anywhere from 10-30 calls a day, the overall desk takes 800-1100 calls per day. S

Help Desk Analyst I

Robert Half

Lebanon, Tennessee, USA

Contract

Description We are looking for a skilled Help Desk Analyst I to join our client's team in Lebanon, Tennessee! In this long-term contract role, you will provide Tier II technical support to end-users, focusing on resolving complex issues and ensuring seamless device functionality. This position offers an excellent opportunity to showcase your problem-solving skills while supporting a dynamic environment. Responsibilities: Provide Tier II technical support to end-users, troubleshooting and resolv

Help Desk Analyst II

Robert Half

Kalamazoo, Michigan, USA

Contract

Description We are looking for an experienced Help Desk Analyst II to provide advanced technical support in a dynamic retail environment. This contract position is based in Kalamazoo, Michigan, and will require you to assist with Level 1 issues while serving as the primary escalation point for more complex Level 2+ tasks. The role offers a guaranteed 20 hours per week with flexible scheduling options. Responsibilities: Provide support to Level 1 team members by troubleshooting hardware, softwar

Help Desk Analyst II

Robert Half

Grand Rapids, Michigan, USA

Full-time

Description We are looking for a skilled Help Desk Analyst II to join our team in Grand Rapids, Michigan. In this Contract-to-permanent position, you will play a crucial role in providing exceptional technical support, particularly for Apple products, to our executive team and office locations. This role requires a proactive approach to problem-solving and a commitment to delivering secure and efficient IT solutions. Responsibilities: Deliver high-quality technical support for Apple products, e

Help Desk Analyst 1

TriCom Technical Services

Topeka, Kansas, USA

Contract

Help Desk Analyst 1 Summary The Help Desk Analyst 1 will provide first-line technical support for internal users, resolving hardware, software, and connectivity issues via phone, remote tools, and in-person. Candidates must be detail-oriented, self-motivated, and capable of handling multiple priorities independently. Responsibilities Provide Tier-1 support for desktops, laptops, mobile devices, MS Office 365, Outlook, VPN, Citrix, and in-house applications.Troubleshoot hardware, software, and

Help Desk Analyst @ Conyers, GA 30013

MRoads

Conyers, Georgia, USA

Full-time

Hi, Title: Help Desk Analyst 1 Duration: 12+Months Location: Conyers, GA 30013 LOCAL CANDIDATES ONLY and MUST have Call Center exp Job Responsibilities Oversee the daily performance of computer systems and applications.Answer user inquiries regarding computer software or hardware operation to resolve problems.Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved.Confer with users or conduct computer diagnostics to investigate a

Help Desk Analyst

Robert Half

Woodridge, Illinois, USA

Full-time

Description We are looking for a dedicated Help Desk Analyst to join our dynamic team in Woodridge, Illinois. In this role, you will provide technical support across a wide range of hardware, software, and network systems, ensuring seamless operations for over 2,000 end users. This position offers an exciting opportunity for career growth within a collaborative and innovative IT department. Responsibilities: Deliver Level 1 and occasional Level 2 technical support for hardware, software, and ne

OSS Help Desk Phone Analyst

Pyramid Consulting, Inc

Richmond, Virginia, USA

Full-time

Job DescriptionImmediate need for a talented OSS Help Desk Phone Analyst. This is a 12+ months contract opportunity with long-term potential and is located in Richmond, VA (Hybrid). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-75123 Pay Range: $30 - $33/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Help Desk P

Senior Specialist, Help Desk Support

Raymond James Financial Inc

Southfield, Michigan, USA

Full-time

Job Description Summary Helps end-users resolve issues with computer hardware or software. Responds to user inquiries, troubleshoots and diagnoses problems and identifies solutions with IT equipment and applications. Job Description This position will follow our hybrid work model, we expect the selected candidate to be in office 2-3 days a week in our Memphis, TN or Southfield, MI Corporate Office. Please Note: The initial training period will last six weeks and will require candidates to be

Help Desk Analyst III

Robert Half

Miami, Florida, USA

Full-time

Description We are looking for a skilled Help Desk Analyst to join our team in Miami, Florida. In this role, you will provide advanced technical support, ensuring seamless operation of workstations, devices, and systems. Your expertise will be essential in troubleshooting issues, managing configurations, and deploying solutions to enhance user productivity. Responsibilities: Provide Level 1 support by diagnosing and resolving technical issues related to workstations, software, and hardware. Ma

Help Desk Analyst 1 (765352)

Key Business Solutions, Inc.

Conyers, Georgia, USA

Contract

Help Desk Analyst 1 (765352) Conyers, GA 30013 11 Months Short Description: Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Complete Description: LOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia* *MUST be Bilingual, Spanish* **Do NOT submit candidate previously submitted to #762935** *MUST have Call Center exp* Provides technical assistance to both internal and