Baltimore, Maryland
•
Today
Key Responsibilities Strategic Implementation Leadership Develop and execute comprehensive change management strategies for the citywide deployment and upgrade of Salesforce 311, ensuring alignment withorganizational goals and objectives. Lead change management initiatives to address resistance, enhance user adoption,and ensure smooth transitions across all City departments and agencies impactedby 311 modernization. Champion organizational change through structured methodologies (e.g., ADKAR
Easy Apply
Third Party, Contract
Depends on Experience







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