Queue management jobs in remote

Salesforce Cloud Business Analyst (Hybrid)(No H-1B or Corp to Corp)

Hybrid in Bernards, New Jersey

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Today

Please note that this is a 12 Month Contract position. Hybrid: 3 days in the office in Somerset, NJ. No Corp to Corp or H-1B. TOP SKILLS: Must have hands-on Salesforce experience, including Salesforce Service Cloud, case management, queues, Email-to-Case, and building Salesforce dashboards. Experience understanding end-to-end system flows and integrations between Salesforce and SAP. Minimum of 5 years of experience in business analysis, systems analysis, or Salesforce support. Experience with ER

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Contract

Depends on Experience

Desktop Engineer - HBITS-08-15027

New York, New York

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7d ago

Job Title: ON-SITE -Desktop Engineer - HBITS-08-15027 Interview Mode: IN-PERSON Location:New York, NY 10004 Duration: 30 Months Job Description: 84 months experience in the field of Desktop Engineering 84 months experience with technical approaches in design, build testing and debugging problems 84 months experience in mobile device management (MDM) solution 84 months experience with Active Directory group policy standard 84 months experience with Networking concepts (DHCP, VLANS, ACLs,

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Third Party, Contract

Depends on Experience

IT Queue Manager II (JSF)

Arlington, Virginia

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Today

Overview AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test & Evaluation, Program Mission Support, Engineering & Analysis, and Training. Responsibilities An Average DAy: As the IT Queue Manager Level II you will support the daily flow of incoming customer requests by reviewing, prioritizing, and routing account and data transfer paperwork to the appropriate teams

Full-time

USD 65,000.00 per year

IT Queue Manager - IT Support Services - remote PST

Remote or Garden Grove, California

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Today

IT Queue Manager - IT Support Services Do you thrive at the center of a busy support operation, knowing exactly who should handle what, and when? Our client is launching a new IT Support Services team and needs a frontline leader to run its Service Desk queue for roughly 8,000 business users. As IT Queue Manager, you'll do far more than reassign tickets. You'll triage, prioritize, and route each request to the right analyst, then roll up your sleeves and resolve issues yourself. As the face of I

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Contract

USD30 - USD35

Amazon Connect Developer

Remote

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28d ago

Role: Amazon Connect Developer Location: Remote Exp: 12+ Years Required Qualifications 10+ years of experience in systems engineering, cloud engineering, contact center engineering, or application integration roles. 3+ years of hands-on experience designing, building, and supporting Amazon Connect solutions. Strong knowledge of Amazon Connect components, including contact flows, queues, routing profiles, users, security profiles, hours of operation, prompts, attributes, CTRs, and real-time metri

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Contract

Depends on Experience

OBSv2 to AWS S3 Migration Platform Engineer

Dallas, Texas

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Today

DAY 1 ONSITE OPPORTUNITY Role Summary: Lead the design, build, and operation of a secure, scalable migration platform to move object data from OBSv2 to AWS S3. The role focuses on reliable execution, automation, governance, monitoring, and production support for large scale enterprise data migration.Key Responsibilities Own the end-to-end migration workflow from OBSv2 source buckets to AWS S3 destination buckets.Build and operate AWS-based orchestration using Step Functions, Lambda, Fargate, AW

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Part-time

Depends on Experience

Deskside Technician II

New York, New York

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Today

What will you do? * Troubleshooting and repairing hardware issues; * Urgent break/fix replacements (e.g., hardware failure troubleshooting and replacement) in accordance with Knowledge Base Articles and work instructions; * Preventative maintenance (e.g., lifecycle); * Troubleshooting HW issues on end user devices; * Proper utilization of ServiceNow; * ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; *

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Full-time

Market

Lab Technician

Palo Alto, California

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Today

Title: Lab Technician Location: Palo Alto, CA (Onsite) Duration: 6 months + (possibility of an extension) JD: Exp in yrs : 2 to10+ yrs Primary Skill set : Prototyping/3d printing/ assembly Secondary Skill : Lab Layout & Organization: Facilitate layout discussions and support proposals. Organize and execute layout changes in accordance with 5S principles (i.e., sort, set in order, shine, standardize, and sustain). Optimize storage for materials, equipment, and finished goods. 3 of 9 Equipm

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Contract

Depends on Experience

HRIS Analyst - Full Time Role

Merion Station, Pennsylvania

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Today

HRIS Analyst Location: Merion, PA Telecommute Eligibility: This is an in-office/onsite role. This position has the option to telecommute upon eligibility. In office 3 days, and 2 remote days. Position Summary The HRIS Analyst is responsible for the administration, support, and ongoing development of the Human Resources Information System (HRIS) and related technologies. This role ensures data integrity, improves system efficiency, supports reporting and analytics, and drives process improvements

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Full-time

Depends on Experience

Deskside Technician II

San Francisco, California

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Today

Stefanini Group is looking for Deskside Technician II for a globally recognized company! For interested applicants, click the apply button or you may reach out to Alfher Hidalgo at / for faster processing. Thank you! Duties and Responsibilities: Troubleshooting and repairing hardware issues; Urgent break/fix replacements (e.g., hardware failure troubleshooting and replacement) in accordance with Knowledge Base Articles and work instructions; Preventative maintenance (e.g., lifecycle); Troublesho

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Contract

$36 - $42 /hr

Junior Technician

Columbus, Ohio

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6d ago

ServicePoint has an immediate need for a Junior Technician to assist on a 6+ month possible temp to hire opportunity located in the Easton area of Columbus, OH. This will be working 8-5 Monday-Friday and is 100% onsite with some off-hours support needed at times. This position is NOT overly technical at all, so if you're seeking a position that has a technical background 100% of the time, this is very light technical and more labor. There is a chance in the future for growth into a more technica

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Contract

Information Technology - Manager IT Service Delivery 130-5010

Tulsa, Oklahoma

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Today

JOB SUMMARY: The Manager, IT Service Delivery is responsible for leading frontline and advanced technical support operations, establishing and managing a dedicated service delivery model that enables timely resolution of operational support needs. This role oversees the performance, training, SLA/queue management, and the escalation path between the Service Delivery and Engineering teams. The position is accountable for expanding Service Delivery ownership of application support, data modificat

Full-time

Legal Assistant

Hybrid in Vienna, Virginia

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18d ago

Job Title: Legal Assistant Location: Pensacola, FL Work Model: Vienna, VA Hours: 40.0 Security Clearance: Not specified Responsibilities Review, interpret, and process garnishments, child support orders, tax liens, IRS levies, and other legal attachments in accordance with federal, state, and organizational requirements.Place, update, and remove account restrictions, holds, and freezes as required by legal orders.Conduct detailed account research to determine compliance requirements and availab

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Contract

Depends on Experience

Legal - Specialist

Hybrid in Pensacola, Florida

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17d ago

Job Title: Legal - Specialist Location: Pensacola, FL Type: Contract Work Model: Hybrid onsite and remote Responsibilities Review, interpret, and process garnishments, child support orders, tax liens, IRS levies, and other legal attachments in accordance with federal, state, and organizational requirements. Place, update, and remove account restrictions, holds, and freezes as required by legal orders. Conduct detailed account research to determine compliance requirements and available funds.

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Contract

Depends on Experience

Legal - Specialist

Hybrid in Pensacola, Florida

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20d ago

Job Title: LegalSpecialist Location: Pensacola, FL; Winchester, VA; Vienna, VA Type: Contract Compensation: Open W2 options Work Model: Hybrid (3 days onsite; 2 days remote) We are looking for candidates with 1-5 years of experience ideally with knowledge of legal regulations, court orders, and compliance requirements related to garnishments, levies, liens, and other legal processes. Candidates must be able to pass both a credit and criminal background check. Responsibilities Review, interpre

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Contract

Depends on Experience

Migration Platform Engineer

Seattle, Washington

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Today

Platform Engineer - OBSv2 to AWS S3 Migration Platform Location- Dallas, TX (Local Preferred) Interview- F2F Mandatory Role Purpose Lead the design, build, and operation of a secure, scalable migration platform to move object data from OBSv2 to AWS S3. The role focuses on reliable execution, automation, governance, monitoring, and production support for large-scale enterprise data migration. Key Responsibilities Own the end-to-end migration workflow from OBSv2 source buckets to AWS S3 de

Contract, Third Party

Depends on Experience

SERVICE DESK MANAGER

Remote

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Today

Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they wo

Full-time

USD 82,980.00 per year

Senior Performance Test Engineer

Parsippany-Troy Hills, New Jersey

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2d ago

seeking a Senior Performance Test Engineer to perform performance testing for its healthcare SaaS applications. The role covers requirements analysis, workload modeling, test automation, execution, bottleneck investigation, and reporting. The engineer will work with Development, QA, DevOps, Infrastructure, DBAs, and Production Support to validate performance, investigate regressions, and provide evidence for release and capacity decisions. Roles and Responsibilities Collaborate with business and

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Contract

Depends on Experience

IT Service Desk Team Lead | On-Site, Kansas City

Overland Park, Kansas

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Today

This position will be hired in the Kansas City metro area and will report into the office 5 days per week. The IT Service Desk Team Lead will oversee the daily operations of the IT Service Desk, ensuring efficient queue management, by ensuring timely resolution of incidents and requests along with providing high-quality support, and continuous improvement in service delivery. This role is responsible for identifying trends in reported issues, driving accountability for ticket volume and resoluti

Full-time

Senior Firmware Engineer (FE)

Rancho Cordova, California

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Today

Salary: $ 180,000.00 We have partnered with a large Semiconductor Manufacturing and Technology Services in the Rancho Cordova, CA area to provide them with a Senior Firmware Engineer(FE). Please review the below description and let us know if you are interested. Prioritized Must Have Skills for the Senior Firmware Engineer(FE): #1. 3+ years of experience in SSD controller and firmware development, with strong knowledge of NVMe protocol stack architecture. #2. Strong C/C++ programming and data s

Full-time

USD 180,000.00 per year