Service desk jobs in billerica, ma

Boston, Massachusetts

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Today

Job#: 3042205 Job Description: Service Desk Analyst (Tier 1) - Healthcare Enterprise IT Environment Join a leading, large-scale integrated healthcare organization supporting thousands of end users across multiple hospitals, clinical sites, and corporate locations. This team plays a critical role in ensuring seamless IT operations that directly impact patient care and business performance. Overview The Service Desk Analyst is responsible for delivering high-quality, Tier 1 technical support ac

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Full-time

$22 - $22 per hour

Service Desk Analyst

Remote or Arlington, Virginia

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Today

job summary: Serve as a Service Desk Analyst for Randstad Technologies, providing Level 1 IT support to customers through phone support and remote access. Responsibilities include assisting end users with basic technical issues, troubleshooting workstations, and supporting VPN and RDP connections. Prior experience or training with workstation support, VPNs, and remote desktop tools is required. Shifts: 7:00 AM - 4:00 PM EST (Monday-Friday) or 11:00 AM - 8:00 PM EST (Monday-Friday) location: Te

Full-time

USD16 - USD16

Cloud Service Desk Engineer

Remote

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4d ago

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, ef?cient, and cost-effective solutions that drive measurable results. Learn more at

Full-time

USD 78,537.00 per year

Clinical Service Desk-Helpdesk-REMOTE-US

Remote

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26d ago

Company Overview: Req ID: 382793 NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. Job Description: Job Description: All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be requi

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Contract

$20 - $25

IT Service Desk Technician II

Newton, Massachusetts

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Today

At Materion, everyone is included, respected and offered opportunity to grow. Join us! We are seeking a skilled IT Service Desk Technician (Level 2) to provide both IT and Operational Technology (OT) support to non-technical end-users in a fast-paced, manufacturing or industrial environment. This position involves delivering in-person and remote support, independently performing device setup, troubleshooting, maintenance, and upgrades across a range of hardware and software platforms. The tech

Full-time

USD 27.93 - 36.64 per hour

Service Desk Manager

Remote

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Today

Technical Leadership Manage a team handling complex, multi-system PIV/PKI issues (certificate failures, smart card logon errors, middleware failures, CRL/OCSP issues, workstation trust issues, email signing/encryption problems).Oversee deep-dive investigation of incidents that cannot be resolved by Tier 1/2.Guide root-cause analysis and create remediation plans for recurring identity issues.Provide expert troubleshooting covering Windows, AD/Entra ID, certificate authorities, PKI validation, wor

Full-time

Service Desk Support Analyst | W2/1099 | For Current MN Residents Only | No C2C

Remote

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26d ago

NOTE: APPLICANT MUST BE ON OUR W2 or 1099 AND CURRENT MN RESIDENT. NOT ACCEPTING SUB-VENDORS. Role: Service Desk Support Analyst Location: Remote with rare on-site meetings (On-site meetings will be planned in advance) Duration: 12 Months with Extensions Interview: MS Teams Job Description: Seeking one full-time resource to work as the Service Desk Support Analyst. The selected resource will provide technical support for incidents and requests reported by users (approximately 5,000) including

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Contract

Depends on Experience

Desktop Support Technician

Billerica, Massachusetts

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Today

Location: Billerica, MA, US, 01821 Job Function: IT/Technical Job Country: United States Job City: Billerica Job Type: Regular Full Time ENABLE your future through light. Excelitas is a global technology leader with more than 7,500 employees, focused on delivering market-driven solutions to fulfill the illumination, optical, detection and imaging needs of OEMs and end-users across the biomedical, semiconductor, industrial, consumer products, scientific, security, defense and aerospace sectors. E

Full-time

USD 25.00 - 45.00 per hour

Executive Support Engineer

Boston, Massachusetts

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9d ago

Job Description Summary For over forty years, HarbourVest has been home to a committed team of professionals with an entrepreneurial spirit and a desire to deliver impactful solutions to our clients and investing partners. As our global firm grows, we continue to add individuals who seek a collaborative, open-door culture that values diversity and innovative thinking. In our collegial environment that's marked by low turnover and high energy, you'll be inspired to grow and thrive. Here, you wil

Full-time

USD 78,000.00 - 80,000.00 per year

Executive Support Engineer

Boston, Massachusetts

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Today

Full-time

USD 78,000.00 - 80,000.00 per year

Help Desk Analyst II - White Glove Support

Danvers, Massachusetts

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Today

Description We are looking for an experienced Help Desk Analyst II - White Glove Support to provide high-touch technical assistance for employees in Massachusetts. This long-term contract position is ideal for someone who excels in a fast-moving environment, supports both Windows and Mac systems, and brings a service-focused approach to desktop and end-user support. The role will help maintain a reliable corporate computing environment while contributing to technology improvements, consistent st

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Contract

USD 38.00 - 40.00 per hour

Control Framework Business Analyst - Alpha Data Services, Assistant Vice President

Boston, Massachusetts

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Today

Who we are looking for. We are looking for an experienced business analyst with deep knowledge of building and implementing control frameworks. The role will require you to co-ordinate with Client Implementation teams to establish clients' scope, and work with our internal product teams to ensure the control framework is operational in line with client Implementation timelines. Why this role is important to us? The team you will be joining is a part of a global, cross-divisional group supportin

Full-time

USD 80,000.00 - 140,000.00 per year

Infrastructure Engineering

Boston, Massachusetts

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Today

Job Overview The Infrastructure Engineering role is responsible for the firm's core infrastructure platforms across a hybrid environment that includes on-premises data centers, public cloud services, and SaaS solutions. This position leads a team of infrastructure engineers accountable for both day-to-day operational excellence and the delivery of strategic initiatives that modernize our systems. It will play a large role in shaping and evolving core technical services. In addition to operatin

Full-time

USD 130,000.00 - 290,000.00 per year

Technical Systems Analyst

Boston, Massachusetts

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Today

Job#: 3047148 Job Description: Apex Systems is a world class technology services business that incorporates industry or insights and experience to deliver solutions that fulfill our clients' digital visions. Apex has an opportunity for an Technical Systems Analyst. For applicants who are interested in this opportunity, send your updated resume to Gabriel Ortega, Account Manager, at . Here are the details: Position: Technical Systems Analyst Location: 10 Park Plaza, Boston, MA (Hybrid, 1 time

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Full-time

$53 - $53 per hour

IT Security, SrAssc

Quincy, Massachusetts

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9d ago

Who we are looking for We are looking for a detail-oriented and technically capable GCS Security Administrator to support access administration, identity lifecycle management, and security request fulfillment across Global Cybersecurity services. The role requires strong operational discipline, customer service focus, and the ability to process access requests accurately while maintaining compliance with internal controls, approval requirements, and information security standards. The ideal can

Full-time

USD 52,000.00 - 87,880.00 per year

Product Specialist - REMOTE

Remote

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Today

Job Description: Crop to Crop resumes are accepted The Product Specialist collaborates with business units and coordinates with cross-functional teams to provide strategies, product development, and training solutions. Assures the product meets specifications. As a Product Specialist with the NJ Division of Developmental Disabilities, the candidate will perform technical and application support functions including, but not limited to: Provide tier 1 support for Division applicationsProvide first

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Third Party, Contract

Depends on Experience

Desktop Support L1

Somerville, Massachusetts

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Today

Minimum Experience: 1-3 Years of Field Services Technician As an Onsite Support Technician, I have experience in service delivery and end-user hardware and software configuration troubleshooting, providing quality services to the end users, which include the following key roles and responsibilities, but is not limited to: Provide customer-facing end-user support that includes: Install and configure desktops, laptops, mobile devices, and associated peripherals and related software.Perform Break

Full-time

Clinical User Experience Analyst-# 26-19735

Remote

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12d ago

Duration: 2+ Years Role OverviewClient is seeking a Clinical User Experience Analyst with a strong Project Management background to support the Clinical Information System (CIS) Consolidation Project. The role sits at the intersection of clinical user experience, IT Service Management (ITIL), Service Desk optimization, and formal project management.Key ResponsibilitiesEngage directly with clinicians and clinical end users across various settings to gather user-experience, workflow, and service r

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Contract

$80 - $90

Customer onboarding

Remote

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Today

Immediate need for a talented Customer onboarding . This is a 06+ months contract opportunity with long-term potential and is located in Farmington, MI (Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:26-22859 Pay Range: $16/hr - $17/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Note :Remote Farmington, MI 4

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Contract

$16 - $17

O&M Analyst

Quincy, Massachusetts

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Today

Location: Quincy, MA Salary: $55.00 USD Hourly - $62.00 USD Hourly Description: Responsibilities MMIS operations support in a 24x7 production environmentMonitor applications and batch processes; resolve production issues quicklyTroubleshoot application issues and interface failures with cross-functional teamsParticipate in incident bridge calls and document RCA/resolution stepsTrack/report system health, job performance, SLA complianceMaintain/update operational documentation and issue logsCo

Contract

USD 55.00 - 62.00 per hour

Service desk jobs in Billerica, MA, USA