service desk jobs in lansing, mi

Remote

•

Today

Title: Service Desk Analyst Location: Remote Duration: 0 3 Months Contract/ Contract to Hire Job Description: Provide Level 3 end-user desktop support to multiple users at multiple locations running Windows, Exchange, and Office 365 environments. "See the world through the eyes of the customer delivering world class desktop support for all client issues while responding to Level 1 and 2 service tickets. There is also the potential for Tier 3 support work in conjunction with a Senior Technician

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Contract

$30 - $35

Service Desk Technician

Remote or Winter Garden, Florida

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Today

Description We are looking for a Service Desk Technician to join a growing support team. This role is suited for a Level 2 technician who can resolve escalated end-user issues, strengthen first-contact resolution, and bring solid networking knowledge to a fast-paced managed services environment. You will support a broad client base across multiple industries, troubleshoot technical problems across endpoints and connectivity, and help maintain secure, reliable IT operations during standard weekda

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Full-time

Service Desk Operator

Remote

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25d ago

Position Details: Job Title: Service Desk Operator Job Type: Full-time Location: Hybrid/Remote, DC Dynanet Corporation Overview: Dynanet started with a focus on IT infrastructure and operations, helping organizations enhance their networks and overcome the limitations of 1990s technology. From strengthening communication channels to introducing innovative ways to collaborate and share information, Dynanet played a crucial role in shaping the early stages of digital transformation. The companys e

Full-time

Depends on Experience

NATIONAL IT SERVICE DESK COORDINATOR-PT role

Remote

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16d ago

Title: NATIONAL IT SERVICE DESK COORDINATOR-PT role Location: Remote Position Type: Contract Compensation Pay Range:$21.07-$30.10 Per Hr Description This remote, contract position involves providing support to end-users for software and technical issues. Responsibilities include communicating effectively through various channels and utilizing generic technology tools to troubleshoot and solve problems efficiently. Key Responsibilities Answer support calls and respond to emails with effective

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Contract, Third Party

$21.07 - $30.1

IT Service Desk Support

Remote

•

Today

Job Summary for Service Desk Support: We are seeking a Service Desk Support Analyst to provide first-level technical support to end users. This role involves troubleshooting hardware, software, and network issues while ensuring a high level of customer satisfaction and timely resolution of incidents. Job Qualifications and Responsibilities for Service Desk Support: Experience in Service Desk / IT Support / Help Desk roles Strong knowledge of: Windows OS (Windows 10/11) Microsoft Office 365 Ba

Contract

IT Service Desk Technician L2

Remote or Tokyo

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Today

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Full-time

Health Information Technology Service Desk Analyst (Remote)

Remote

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3d ago

Health Information Technology Service Desk Analyst (Remote) (6-month contract) Remote eligible states: AL, AK, AR, AZ, DE, FL, GA, IA, ID, IL, IN, LA, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY Must Have: - Basic Computer Knowledge - Basic Computer Skills (MS Windows based; basic math skills; basic reading skills) Nice to Have: - 1+ year of experience in a position requiring frequent interaction with customers, clients, students and/or p

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Contract

Depends on Experience

Technical Support Technician

Remote

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9d ago

Proven experience in an IT support role, involving extensive customer support, both remote and in-personFull understanding of Windows Environment and extensive experience with MS Office SuiteA+ CertificationAbility to travel, and ability to pass a Jacobs' driving record reviewIdeally, you'll also have: Bachelor's degree in Information TechnologyServiceNow or related ticketing management system Responsibilities: As a Global Support Services Analyst, you ll join our collaborative and engaging IT

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Third Party, Contract

Depends on Experience

Junior Incident Manager

Remote

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2d ago

We are hiring a Junior Incident Manager to support IT incident coordination for a Federal project. This role will focus on managing incident lifecycles, minimizing service disruptions, and ensuring timely resolution through collaboration with IT teams and stakeholders. Key Responsibilities: Coordinate end-to-end incident management and ensure quick resolutionProvide real-time status updates to stakeholders during incidentsWork with internal teams and vendors to restore servicesEnsure compliance

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Contract

Depends on Experience

Endpoint Engineering Architect

Lansing, Michigan

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18d ago

Job Seekers can review the Job Applicant Privacy Policy by clicking here ( . Job Description : Summary The Endpoint Engineering Architect is hands-on position responsible for engineering, automating, securing, and optimizing all end?user compute platforms including laptops, desktops, thin clients, virtual desktops (AVD), and mobile devices. This role works with the Endpoint Engineering team as a technical lead to design and support the lifecycle processes?imaging, provisioning, patching, confi

Full-time

Compensation information provided in the description

Customer Support Analyst - Email Migration

Remote

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8d ago

Job Overview: We are seeking a customer-focused Customer Support Analyst to provide direct end-user support during email migration. This role supports users with configuration, troubleshooting, and migration readiness activities. Responsibilities: Provide end-user post migration support.Assist users with Outlook email configuration on desktop and mobile devices.Support and coordinate DNS updates related to the email migration.Escalate complex issues to engineering or infrastructure teams.Documen

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Contract, Third Party

Depends on Experience

IT Support Desk Manager

Remote

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Today

IT Support Desk Manager / Lead (M365 & MFA Focus) W2 / Contract to Hire Mostly reote, some onsite in Chicago, IL (near airport) CDW is seeking a hands-on Support Desk Manager/Lead with strong Microsoft 365 administration expertise and a focus on MFA and identity security. This is a player-coach role leading a small team while actively handling Level 2/3 escalations and supporting a range of SaaS applications in a dynamic, acquisition-driven environment. Key Responsibilities: Lead and mentor a

Contract

Depends on Experience

IT Desktop Support Technician

Lansing, Michigan

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Today

*Are you interested in gaining an opportunity with an organization that could prosper your IT career from a small amount of experience to wherever your IT career goals align? This opportunity would allow someone to transfer an internship or an IT degree into a lifelong career in IT. This opportunity is also suitable for any level of an IT support individual* One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Desktop Support team. This is a gre

Full-time

USD 18.00 - 20.00 per hour

Freshworks ITSM Implementation Engineer

Remote or Gonzales, Texas

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Today

RESPONSIBILITIES: Kforce has a client that is seeking a Freshworks ITSM Implementation Engineer in Gonzales, TX. Summary: We are seeking a Freshworks ITSM Implementation Engineer to support the deployment and configuration of Freshservice Pro, including IT Operations Management (ITOM) capabilities and Freshworks Copilot (AI) features. This role will partner with stakeholders to design, configure, and implement IT service management workflows and automation within the Freshworks ecosystem. Key

Contract

$50 - $57 hourly

Senior Manager, IT Service Desk

Remote or Richmond, Virginia

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Today

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patien

Full-time

USD 96,400.00 - 160,600.00 per year

Technical Support Analyst (remote)

Remote or Warrenville, Illinois

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Today

Software Guidance & Assistance, Inc., (SGA), is searching for a remote Technical Support Analyst for an opportunity with one of our premier clients based in Chicago, IL SUMMARY: Reporting to the Manager of Information Technology, the Technical Support Specialist II is a key member of the Corporate IT Department. This position is responsible for assisting end users with technical and product support, helping to diagnose and solve operational problems, providing onboarding guidance to newly hire

Contract

USD 20.00 - 21.00 per hour

AI Implementation Engineer - Moveworks

Remote or Albany, New York

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Today

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But thi

Full-time

USD 83,300.00 - 129,100.00 per year

Staff AI Implementation Engineer - Moveworks

Remote or Albany, New York

•

Today

Full-time

USD 123,900.00 - 216,800.00 per year

Staff AI Implementation Engineer - Moveworks

Remote or San Francisco, California

•

Today

Full-time

USD 137,700.00 - 241,000.00 per year

Staff AI Implementation Engineer - Moveworks

Remote or New York, New York

•

Today

Full-time

USD 137,700.00 - 241,000.00 per year

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service desk jobs in Lansing, MI, USA