voice of the customer jobs in austin, tx

Austin, Texas

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7d ago

Introduction Symphony AI is now hiring a Senior Manager, CPG Value & Insights to join our team> You will be the senior consulting presence embedded in some of our most strategic CPG accounts, working alongside category management, shopper insights, and sales leadership teams to turn loyalty and customer data into decisions that move the business. What sets the best people in this role apart isn't just CPG fluency or analytical skill, it's the combination of consulting instinct, commercial minds

Full-time

TTTM Innovation Engineer

Taylor, Texas

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Today

About Samsung Austin Semiconductor Samsung is a world leader in advanced semiconductor technology, founded on the belief that the pursuit of excellence creates a better world. At SAS, we are Innovating Today to Power the Devices of Tomorrow. Come innovate with us! Position Summary In your role as the M (Tool to tool Matching) Innovation Engineer, you will lead engineering activities that play a critical role at Samsung Austin Semiconductor quality manage for new product introduction and change

Full-time

USD 83,000.00 - 206,000.00 per year

Customer Insight Analyst

Remote

•

3d ago

Job Title: Customer Insight AnalystLocation: FULLY REMOTEDuration: 6-12 monthType: Contract W2Job description:Customer Insight Analyst Services Provided (Role Overview) The Customer Insight Analyst is responsible for transforming customer feedback and behavioral data into actionable insights that drive business decisions and improve customer experience. This role analyzes structured and unstructured data sourcesincluding surveys, support tickets, reviews, and social channelsto identify trends, s

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Contract

50 - 70

Engineering Customer Development Manager

Remote or Neenah, Wisconsin

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Today

About us: At Plexus, our vision is to help create the products that build a better world. Driven by a passion for excellence, we partner with leading Aerospace/Defense, Healthcare/Life Sciences and Industrial companies to design, manufacture and service some of the world's most transformative products, including advanced surgical systems, diagnostic instruments, healthcare imaging equipment, mission critical aerospace systems, and electric vehicle (EV) charging solutions. Visit Plexus.com to lea

Full-time

USD 97,900.00 - 146,900.00 per year

Senior Quantitative and Qualitative Researcher- Remote

Remote or Reston, Virginia

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7d ago

We are seeking a senior mixed-methods researcher to join a multidisciplinary dynamic contractor team supporting a federal agency's customer experience and human-centered design initiatives. In this role, you will lead research efforts that generate actionable, data-driven insights to inform service design, digital product development, and policy decisions. You will work closely with stakeholders, CX strategists, designers, data analysts, engineers, and technologists to ensure that customer voice

Full-time

USD 119,323.00 - 202,850.00 per year

Data Analyst V - Customer Experience (CX)

Remote

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Today

Job Description Location: US - Remote Duration: 12 Months Potential Extension/Conversion: Yes Schedule: Full-time, 40 hours/week Start Date: ASAP About the Team The Reality Labs Customer Experience (CX) team is dedicated to improving customer experiences across the entire customer journey. As a Customer Experience Analyst, you will be part of a global practice focused on understanding and learning from our customers. You will leverage customer insights to drive business improvements and promote

Contract

Customer Experience Manager (OEM Infrastructure)

Remote

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Today

Req ID: 135968 Remote Position: Yes Region: Americas Country: USA Summary As the Customer Experience Manager (CXM), you will be the champion for our customers, ensuring a seamless, high-value experience from initial engagement through deployment and lifecycle support of our server and networking portfolio. You will work closely with sales, engineering, and support teams to map the customer journey, analyze feedback, and drive process improvements that reduce churn and build long-term loyalty

Full-time

Sr Field Application Engineer (Remote) - Midwest Region

Remote or St. Louis, Missouri

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Today

4/9/26 At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Description: Job Overview TE Connectivity's Field Application Engineering Teams work closely with customers to recommend products and solutions for new and existingapplications. They identify new applications, requirement modifications and enhancements to meet customer specifications and conduct on-site installation and service of

Full-time

USD 105,000.00 - 140,000.00 per year

SR PRINCIPAL POWER R&D/PRODUCT DVL ENGINEER

Remote or Pennsylvania

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Today

5/6/26 At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Description: Job Overview TE Connectivity Ltd. is a $16 billion global technology and manufacturing leader creating a safer, sustainable, productive, and connected future. For more than 75 years, our connectivity and sensor solutions, proven in the harshest environments, have enabled advancements in transportation, industrial appl

Full-time

USD 187,100.00 - 280,600.00 per year

Engineering Leader (LLM Inference, Forward Deployed Engineering)

Remote

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Today

Forward Deployed Engineer Long Term Remote / 30 40% travel (client locations across US or globally) Hands-on involvement in on-site implementations and workshops Overview We are looking for a Forward Deployed Engineer who combines deep technical expertise with the ability to solve complex enterprise problems directly alongside our largest customers. This is not a traditional solutions consulting role. You will be embedded with Fortune 500 technical teams, working hands-on to architect, build,

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Third Party, Contract

Depends on Experience

Engineering Program Manager II IS - Voice Services - Remote

Remote or Irvine, California

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Today

Job Description The Engineering Program Manager will work with their engineering counterparts to define and design solutions and services that delight caregivers and add value to Providence. Their responsibilities span the life of the solution or service and include collaboration with engineering and business stakeholders, engaging with caregivers, working with engineering to define the solution or service, managing the release, establishing the solution/service's identity in the ecosystem, and

Full-time

USD 48.27 - 76.22 per hour

Principal Engineering Program Manager IS - Voice Services - Remote

Remote or Redmond, Washington

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Today

Job Description Principal Engineering Program Manager - Remote The Principal Engineering Program Manager will work with their Engineering counterparts to define and design solutions and services that delight caregivers and add value to Providence. The scope of this role is both broad (across a business unit) and deep (in terms of technical, process and continuous improvement required to develop and build enterprise wide IS services). Their responsibilities span the life of the solution or serv

Full-time

USD 52.12 - 88.75 per hour

Forward Deployed Software Engineer

Austin, Texas

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Today

Series B Startup | $500 Valuation | Revolutionizing Hardware Testing This Jobot Job is hosted by: Caitlyn Hardy Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $150,000 - $210,000 per year A bit about us: Join a fast-growing, well-funded Series B startup at the forefront of building the modern test stack for hardware engineering teams. Founded by MIT, SpaceX, Palantir, Anduril, NASA, and Harvard alumni and backed by top-tier investors like

Full-time

USD 150,000.00 - 210,000.00 per year

Principal Performance Applications Engineer

Austin, Texas

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Today

Job Description: Applications Engineering is a multifaceted and wide-ranging role that combines deep technical expertise with outstanding interpersonal skills. As a Performance Applications Engineer at Arm, you will mainly work with our partners to guide them through difficult and exciting software technical challenges! Responsibilities: You will engage with Arm's partners through web portal and virtual meetings to tackle sophisticated performance debug and optimization problems revolving aro

Full-time

USD 249,900.00 - 338,100.00 per year

Opportunity:: Customer Insights / Marketing Analyst

Austin, Texas

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19d ago

Our client, a Fortune 5 company, is looking to hire a Customer Insights / Marketing Analyst in Austin, TX. Pay Rate Range:$50 to $53/hr. on w2, depending on experience Responsibilities:About the RoleWe are seeking a highly analytical and detail-oriented Customer Insights Analyst to support our Customer Insights team. In this role, you will work on custom projects leveraging customer experience tracking surveys to generate actionable insights. You will be part of a fast-paced, collaborative env

Easy Apply

Contract, Third Party

$53.37 - $53.37

Product Owner I - Platform and Database Engineering

Remote or Buffalo, New York

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Today

This role is four days onsite at our Seneca One Buffalo, NY location, with the flexibility to work from home one day per week Overview: Serves as owner for a set of Platform and Database products by representing the voice of the customer and stakeholders to ensure that the product provides value to the customer, while aligning with the business strategy. The Product Owner defines their product vision and roadmap, prioritizes the product backlog, anticipates client needs and serves as primary co

Full-time

USD 103,000.00 - 171,600.00 per year

Sr Voice Engineer

Remote or Hybrid in Arlington, Virginia

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3d ago

Overview: This position will be responsible for Tier 2 operational support, including triage, escalations and projects. This role is a part of the voice services program under the Uni ed Communications team within the Customer Experience division for the client. The Client's portfolio of voice products includes Microsoft Teams Phone, Cisco Call Manager, Five9 call center solutions, video intercoms, and legacy voice services Duties Include: Supporting day-to-day operations for the Client's clou

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Full-time, Third Party, Contract

Data 360 Senior Technical Architect

Remote or California

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Today

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate abo

Full-time

USD 150,100.00 - 227,000.00 per year

Senior Growth Solutions Architect - Electric Power / Grid

Remote

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Today

Looking for an opportunity to make an impact? The Leidos Energy, Infrastructure, and Automation (EIA) operation helps solve utilities' complex challenges through our full life-cycle, performance-based solutions. Our services include engineering, planning, project management, construction management, and commissioning for electric power substations and transmission and distribution lines; protection and controls design; and electrification programs. Utilities consistently come to Leidos for reli

Full-time

USD 131,300.00 - 237,350.00 per year

Senior Solutions Consultant - AI Security (NY/NJ)

Remote or New Jersey

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Today

About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world's largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than t

Full-time

USD 177,000.00 - 221,250.00 per year

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voice of the customer jobs in Austin, TX, USA