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Albany, New York

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2d ago

Client DetailsAgency Name: NYS Department of HealthInterview : InpersonPhysical Work Office: 2168 Corning Tower, Albany, NY 12220Project/Program Name: ITS/DOH Dedicated SupportRequested Qualifications36 monthsexperience managing support requests on a level 2 help desk, hands-on and end-user oriented support.36 monthsexperience resolving hardware and software issues and troubleshooting Windows 11.36 monthsexperience with the installation and support of O365 and Outlook in an enterprise environmen

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Full-time, Third Party

45 - 50

Help Desk Manager - HBITS-07-14573

New York

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18d ago

60 months of experience providing L1 and/or L2 help desk support to end users via telephone, email, in-person Experience 40 months experience setting up end-user workstations with telephones, monitors, keyboards, mice, laptop docking station 40 months experience supporting users with Office 365 applications including Outlook, Word, Excel and Powerpoint. 40 months experience diagnosing and repairing issues with HP and/or Xerox multi-function devices 40 months experience in using and also

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Contract, Third Party

Help Desk Support - HBITS-07-14671

Albany, New York

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4d ago

24 months experience managing support requests on a level 2 help desk, Hands on and End user oriented support 24 months experience resolving hardware and software issues and troubleshooting Window 11. 24 Months experience with the installation and support of O365 and Outlook in an enterprise environment. 24 months experience using Lansweeper, Remote desktop and Active Directory, all three are required. 24 months experience using ITSM service desks & ticketing systems. 24 months experience c

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Contract, Third Party

Depends on Experience

HelpDesk (Customer Support)

Remote or Hybrid in Denver, Colorado

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2d ago

REMOTE- LOCALS ONLY Title : Help Desk Analyst-12209532 Location : 80203,Denver,CO Duration : 4 + Months Job Type : C Description : Job Description, Roles and Responsibilities The myColorado Customer Support work unit is responsible for providing support to assist in the delivery of government information technology services to Coloradans. The work unit provides Tier I and II support for state government digital services and acts as a liaison for identifying and escalating bugs, issues and/or s

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Contract

Depends on Experience

Help Desk/Desktop Support Analyst

Remote or New York, New York

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Today

Description We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in New York, New York. As part of this long-term contract position, you will play a vital role in ensuring seamless IT support and troubleshooting for our organization. This role is ideal for someone with a strong technical background and excellent problem-solving skills. Responsibilities: Provide first-level technical support to users by addressing hardware, software, and network-related issues. Manage

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Contract

USD 23.75 - 27.50 per hour

Helpdesk Analyst/Systems Administrator

Remote

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Today

Helpdesk Analyst / Systems Administrator Location: Remote Description: HigherEchelon is looking for a versatile Helpdesk Analyst / Systems Administrator to join a small team supporting users of an external facing application. This role blends hands on support, system administration, and light development work. The ideal candidate is comfortable diagnosing and resolving technical issues independently, including database updates, permissions fixes, and application configuration changes. While co

Full-time

Help Desk Analyst - REMOTE from CO

Remote

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2d ago

Help Desk Analyst Duration: 5+ Months Rate: $25-27/hr on W2 Location: REMOTE- Candidate Must Be Local: Must be within the state of Colorado. Will not accept candidates willing to relocate for this position. Provide Tier I and II support for a wide range of enterprise and agency IT service offerings. Effectively and efficiently resolves incoming Tier I and II support tickets through preferred channels, and escalates for support when necessary. Abide by Service Level Commitments and OIT and agenc

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Contract, Third Party

$25 - $27

Technician 1 - Help Desk Support

Remote

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Today

Description & Requirements Maximus is a trusted federal partner supporting mission critical programs for the Centers for Medicare & Medicaid Services (CMS). Through these partnerships, Maximus delivers compliant, mission driven services that help millions access vital healthcare information and benefits. This position is fully remote. Employment is contingent upon successful completion of a CMS client vetting process after offer acceptance. Essential Duties and Responsibilities: - Assist Techn

Full-time

USD 21.00 per hour

Technician 1 - Help Desk Support

Remote

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Today

Full-time

USD 21.00 per hour

RES Help Desk Engineer - 7am to 4pm EST

Remote

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Today

Overview GovCIO is currently hiring for a RES Help Desk Engineer to work first shift supporting the modernization effort of a legacy system within the Veteran Readiness & Employment Service within the Department of Veteran Affairs (VA). This position will be full-time and fully remote. The hours of the position are 7am to 4pm EST. Responsibilities The RES Help Desk Engineer performs daily activities that are vital to the operation and support of Veteran Affairs for a new system acting as the

Full-time

USD 60,000.00 - 68,000.00 per year

RES Help Desk Engineer - 10am to 7pm EST

Remote

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Today

Overview GovCIO is currently hiring for a RES Help Desk Engineer to work third shift supporting the modernization effort of a legacy system within the Veteran Readiness & Employment Service within the Department of Veteran Affairs (VA). This position will be full-time and fully remote. The hours of the position are 10am to 7pm EST. Responsibilities The RES Help Desk Engineer performs daily activities that are vital to the operation and support of Veteran Affairs for a new system acting as the

Full-time

USD 60,000.00 - 68,000.00 per year

Senior Help Desk Technician II

Remote or San Francisco, California

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Today

Senior Help Desk Technician II Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cu

Full-time

USD 108,000.00 - 156,000.00 per year

Senior Help Desk Technician

Remote or San Francisco, California

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Today

Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutti

Full-time

USD 40,000.00 - 80,000.00 per year

Help Desk Technician III

Remote

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Computer Hardware, Microsoft Office, Operating Systems (OS), Remote Access, Troubleshooting Certifications: None Experience: 3 + years of related experience ship Required: No Job Description: Support mission-critical initiatives and enable the growth of our business as a

Full-time

USD 21.33 - 28.85 per hour

ServiceNow Help Desk Support

Remote

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Today

Job Family: Software Development & Support Travel Required: Up to 25% Clearance Required: Ability to Obtain Secret What You Will Do: Lead ServiceNow initiatives with a primary focus on IT Service Management (ITSM), including Incident, Problem, Request, and Knowledge Management workflows.Engage with help desk agents, support teams, and business stakeholders to gather functional requirements and translate them into scalable ServiceNow solutions.Design, develop, and enhance ServiceNow applicatio

Full-time

USD 80,000.00 - 133,000.00 per year

Help Desk Analyst-Local to Colorado only

Remote

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Today

Help Desk Analyst 5 Months Denver, CO (REMOTE) *Local Candidates Only* Job Description, Roles and Responsibilities The myColorado Customer Support work unit is responsible for providing support to assist in the delivery of government information technology services to Coloradans. The work unit provides Tier I and II support for state government digital services and acts as a liaison for identifying and escalating bugs, issues and/or security breaches.This position provides Tier I and II technic

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Contract

20 - 28

Help Desk Associate

Remote or Westlake, Ohio

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Today

United Consumer Financial Services Compa As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best. The Help Desk Associate provides first-level technical support to end-users, en

Full-time

Help Desk

Remote or New Castle, Delaware

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2d ago

Responsibilities This is an application-related Helpdesk position and not a computer hardware, software, or networking-related help desk position. Candidates will be trained on Microsoft custom-built applications & will have to provide helpdesk support for these applications. Candidates will have to work through the helpdesk tickets assigned to them towards resolution by understanding the issue and working towards a resolution. Preferred candidates are those who have exposure to help desk tools,

Contract

competitive

Help Desk Analyst (Remote)

Remote

•

2d ago

Job Title: Help Desk Analyst (Remote) Location: Denver, CO Duration: 4 months+ Pay Rate: $25/hr on W2 Note: Candidate Must Be Local - Must be within the state of Colorado. Will not accept candidates willing to relocate for this position. Job Description Provide Tier I and II support for a wide range of enterprise and agency IT service offerings. Effectively and efficiently resolves incoming Tier I and II support tickets through preferred channels, and escalates for support when neces

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Contract, Third Party

Depends on Experience

Help Desk Analyst(Remote)

Remote

•

2d ago

Easy Apply

Third Party, Contract

Depends on Experience

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