TITLE:Help Desk Analyst - Level 1 LOCATION:Atlanta, GA ANTICIPATED DURATION:Through end of year OPENINGS- 6 This is a 24x7 operation, including nights and weekends and some shift work may be required. Responsibilities: Serve as the frontline, single point of contact for customers requiring assistance from the Technology Organization (TO) for issue resolution and service request fulfillment.Document customer needs and handle interactions on initial contact, ensuring complete and appropriate doc