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Boston, Massachusetts

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Today

Position: Desktop Support Team Lead/ Level 2 Technical SupportLocation: Boston, MA(02111) OnsiteThe Desktop Support Team Lead oversees the daily operations of the Level 2 technical support team within an enterprise healthcare IT environment. Supporting approximately 8,000 hybrid (onsite and remote) healthcare end users, this role balances hands-on technical escalation management with personnel leadership. The Team Lead ensures that hospital staffincluding clinicians, administrators, and support

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Full-time

72000 - 73000

Desktop Support Team Lead

Boston, Massachusetts

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13d ago

Key Responsibilities Team Leadership & Operations Daily Triage & Escalation: Serve as the primary escalation point for Level 2 technicians; monitor queue health and coordinate the triage of high-priority clinical and administrative incidentsPerformance Management: Mentor a team of Desktop Support technicians, conducting regular 1-on-1s, technical skill assessments, and providing guidance on professional developmentContingency & Incident Management: Assist in executing desktop support contingenc

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Full-time

72000+

IT Support/Desktop Support (EMR/EHR)- Full Time with Client

Framingham, Massachusetts

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6d ago

Qualifications 35 years IT support experience, preferably in healthcare Experience supporting SaaS/web-based applications ITSM ticketing system experience (FreshService or similar) Strong troubleshooting and documentation skills Strong communication with non-technical clinical users EMR/EHR support preferred ePrescribing experience (preferred)

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Full-time

Depends on Experience

Senior IT Support Specialist, Desktop Services

Woburn, Massachusetts

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Today

STR is seeking a Senior IT Support Specialist to join our collaborative, high-performing team. Our IT specialists play a major part in our employee's success, tackling every challenge with a positive, solution-focused mindset and resolving complex technical issues with speed and precision. This role calls for proven expertise in diagnosing and troubleshooting advanced problems, managing enterprise IT resources, and delivering exceptional customer support to both local and remote staff. Descripti

Full-time

USD 82,000.00 - 103,000.00 per year

IT Desktop Support Engineer (Dispatch Support/Part Time/Need Based)

Boston, Massachusetts

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15d ago

Position: IT Support Engineer (Dispatch Support/Part Time) Working Model:This is a dispatch support / on-need basis position where once there is a ticket raised at the client site, we will inform you at least 24 hours prior for the next on-site visit to troubleshoot and resolve the ticket. The volume of on-site visits is not very heavy so you can take this as a second project too, if you are currently employed and can manage both the positions simultaneously. Location: Boston, MA. Long term cont

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Contract

20 - 30

Help Desk/Desktop Support Analyst

Cambridge, Massachusetts

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Today

Description We are looking for a Help Desk/Desktop Support Analyst to provide front-line technical assistance for a fast-paced health pharm/biotech environment in Cambridge, Massachusetts. This Long-term Contract position will support both onsite employees across multiple local buildings and remote users, delivering responsive service for everyday hardware, software, and account-related issues. The role is ideal for someone who enjoys hands-on problem solving, user interaction, and working as pa

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Contract

USD 31.66 - 36.66 per hour

Help Desk/Desktop Support Analyst

Cambridge, Massachusetts

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Today

Description We are looking for a Help Desk/Desktop Support Analyst to deliver hands-on technical assistance for end users in Cambridge, Massachusetts within the health pharm/biotech sector. This Long-term Contract position is ideal for someone who enjoys face-to-face support, thrives in an onsite environment, and can provide dependable service across desktop, account, and collaboration technologies. You will join a collaborative support team and help maintain a productive user experience for emp

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Contract

USD 27.71 - 32.09 per hour

Help Desk/Desktop Support Analyst

Boston, Massachusetts

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Today

Description We are looking for a Help Desk/Desktop Support Analyst to deliver Tier 2/3 desktop and end-user support across a growing client portfolio in Boston, Massachusetts. This contract position with permanent potential is ideal for someone who enjoys balancing remote support with occasional onsite service, while working directly with clients in a fast-moving, multi-environment setting. You will handle escalated technical issues, contribute to infrastructure and device-related projects, and

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Full-time

USD 31.66 - 36.66 per hour

Desktop Support Technician

Cambridge, Massachusetts

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Today

Description Deploy, configure, and manage Windows, Mac, and iOS devices, ensuring optimal performance and reliability. Provide troubleshooting and technical support for operating systems, applications, hardware, and configurations. Diagnose and resolve hardware and software issues, including Microsoft Office Suite (Outlook, Teams, Excel), third-party applications, and mobile devices. Support and troubleshoot MacBooks, iPhones, and iPads, ensuring seamless integration with corporate systems. Perf

Full-time

USD 30.00 - 35.00 per hour

Help Desk/Desktop Support Analyst

Reading, Massachusetts

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Today

Description We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for staff and faculty in Reading, Massachusetts. This Contract position focuses on resolving day-to-day hardware, software, and service desk issues while helping maintain reliable technology operations across the organization. The ideal candidate is comfortable supporting Windows-based environments, managing equipment inventory, and delivering responsive end-user assistance in a fast-paced se

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Contract

USD 30.00 - 35.00 per hour

Desktop Support Analyst

Waltham, Massachusetts

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Today

Description The Desktop Support Analyst will be responsible for escalated incidents, requests from the IT Helpdesk, assisting our Executive Team and end users in multiple locations. The Associate Application Analyst will also be responsible for improving and creating new IT processes to help streamline the business. The Associate Application Analyst will escalate incidents to specialized support if needed. The position calls for superior technical, and presentation skills to thrive in a fast-pac

Full-time

USD 35.00 - 40.00 per hour

Desktop Support Technician

Norwood, Massachusetts

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Today

Full-time

USD 30.00 - 35.00 per hour

Desktop Support Specialist

Wakefield, Massachusetts

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24d ago

Role Details Job Title: Desktop Support Specialist Location: Wakefield, MA (onsite 5 days in the office) Reports To: Information Technology Manager Employment Type: Full time Job Requisition ID: 2026-538 Requisition Begin Date: 06/03/2026 Help us insure it Tokio Marine HCC is a global industry-leading specialty insurance group, backed by the strength and stability of the Tokio Marine Group. Offering over 100 classes of specialty insurance, we empower clients to pursue opportunities confidentl

Full-time

USD 28.08 - 38.60 per hour

Desktop Support Technician

Salem, Massachusetts

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Today

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be par

Full-time

USD 19.81 - 28.30 per hour

Desktop Support Technician

Billerica, Massachusetts

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Today

Location: Billerica, MA, US, 01821 Job Function: IT/Technical Job Country: United States Job City: Billerica Job Type: Regular Full Time ENABLE your future through light. Excelitas is a global technology leader with more than 7,500 employees, focused on delivering market-driven solutions to fulfill the illumination, optical, detection and imaging needs of OEMs and end-users across the biomedical, semiconductor, industrial, consumer products, scientific, security, defense and aerospace sectors. E

Full-time

USD 25.00 - 45.00 per hour

Desktop Support Technician

Lawrence, Massachusetts

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Today

Desktop Support Technician Location: Lawrence, MA Pay Range: $25.00-$34.00 Hourly We're seeking an experienced Desktop Support Technician to support IT at our Lawrence, MA facility. As our primary on-site point of contact, you'll provide Tier 1 and 2 support across hardware, software, and basic networking. We're looking for a collaborative troubleshooter who loves solving problems and helping people. If you're ready to take the lead on-site and be part of a forward-thinking IT organization, ap

Full-time

USD 25.00 - 34.00 per hour

Desktop Support Technician III (Mac iOS Focus)

Remote

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Today

Job Description: They say Hardware Support but that primarily means Cash Registers, POS Systems, Kitchen Computers, iPads for the drive-thru Bachelor''s degree and 3 years of IT Data Audit or Asset Management experience or Associate''s Degree and 6 plus years Hardware Audit or Asset Management ExperienceH (Audit hardware additions and removals to maintain an accurate count of equipment physically present - (i.e. Review /Remodel Hardware requests, Additional Equipment requests, Remove Old Equip

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Contract, Third Party

$30 - $35

Desktop Support / IT Support role in California - 100% Remote

Remote

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6d ago

Must-Have SkillsTier I & Tier II IT Support experienceHardware and Software Troubleshooting (installation, deployment, repair, maintenance)Desktop/Laptop Support in enterprise environmentsExperience with ticketing systems and incident managementStrong customer service and end-user support skillsExperience maintaining asset management and inventory recordsImportant ResponsibilitiesSupport IT projects such as system upgrades, application rollouts, and infrastructure changesInstall, configure, and

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Contract

Depends on Experience

Desktop Support Technician I

Remote

•

Today

Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they wo

Full-time

Desktop Support Technician II (Virtual Service Tech)

Remote

•

Today

Full-time

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