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Cambridge, Massachusetts

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Today

Description The Senior Help Desk Analyst is an experienced, service-focused technologist who serves as a primary point of contact for IT support. Working onsite in Cambridge, MA, this role is responsible for receiving, triaging, and resolving IT incidents and service requests submitted via the ticketing system (Jira Service Management) and email-delivering fast, accurate, high-quality support that keeps our users productive. This is a hands-on individual contributor role. The expectation is stro

Full-time

USD 30.00 - 38.00 per hour

Help Desk Analyst

Boston, Massachusetts

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Today

Location: Boston, MA Salary: $30.00 USD Hourly - $33.00 USD Hourly Description: Title: IT Help Desk Support Duration: 1+ Years Location: Boston MA - Oniste Pay: $30-$33/hr on W2 We are seeking a customer-focused IT Help Desk Analyst to support and troubleshoot a wide range of software applications and hardware systems for our end-user community. This role is critical in ensuring employees can work efficiently by delivering timely, high-quality technical support and account management service

Contract

USD 30.00 - 33.00 per hour

Help Desk Analyst

Boston, Massachusetts

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Yesterday

Help Desk AnalystJob Functions: Provides first level phone and remote support to internal and external customers who are experiencing operational, hardware and/or network connectivity problems with their computers and associated software.Performs initial information gathering, troubleshooting, and resolution; documents findings and collaborates with senior support personnel to resolve escalated issues as requested.Works closely with the Associate IT Support Manager to identify, escalate, and hel

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Full-time

$75000

Help Desk/Desktop Support Analyst

Cambridge, Massachusetts

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Today

Description We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for users in Cambridge, Massachusetts. This Long-term Contract position requires onsite presence and focuses on delivering reliable desktop support, smooth onboarding assistance, and responsive troubleshooting in a Windows-based environment. The role also offers exposure to higher-level technical work, including support for Azure-related cloud services and selected administrative tasks across

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Contract

USD 24.94 - 28.88 per hour

Help Desk/Desktop Support Analyst

Boston, Massachusetts

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Today

Description We are looking for an experienced Help Desk/Desktop Support Analyst to provide hands-on technical support for a growing legal services environment. This Long-term Contract opportunity is ideal for someone who thrives on resolving escalated user issues, supporting modern Microsoft technologies, and delivering high-quality service to an end-user base. The role will focus on Tier 2 and Tier 3 support across desktop systems, collaboration tools, document management platforms, and cloud-b

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Contract

USD 39.59 - 45.84 per hour

Help Desk Analyst Sat Sun Mon Remote

Remote or Edison, New Jersey

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Today

job summary: Our client in Central New Jersey has an immediate opening for an experienced Help Desk Analyst SHIFT Sat Sun & Monday 8AM TO 8PM 100% Phone support Remote 6 month contract Candidates should have extensive experience in Exchange, Active Directory, Office 365, Windows 11 and be able to multitask. Ability to take phone calls and escalate as required to Level 3 support. location: Telecommute job type: Contract salary: $33 - 39 per hour work hours: Rotating Shifts education

Contract

USD33 - USD39

Help Desk/Desktop Support Analyst

Lowell, Massachusetts

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Today

Description We are looking for a Help Desk/Desktop Support Analyst to provide onsite technical support for a growing team in Lowell, Massachusetts. This Long-term Contract position is ideal for someone who enjoys solving end-user issues, delivering excellent customer service, and supporting a Microsoft- and Citrix-based environment. The role will focus on day-to-day desktop and help desk support, user account administration, and troubleshooting across hardware, software, and access-related issue

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Contract

USD 23.75 - 27.50 per hour

Help Desk/Desktop Support Analyst

Gloucester, Massachusetts

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Today

Description We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support across sites in Gloucester and Beverly, MA. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving user issues, supporting desktop and mobile environments, and serving as a dependable local IT resource. The role offers a mix of front-line troubleshooting, device support, and collaboration with broader technology teams when advanced escalation is

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Full-time

USD 27.71 - 32.09 per hour

Lead Service Desk Analyst

Cambridge, Massachusetts

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Today

Description The Lead Help Desk Analyst is an experienced, service-focused technologist who serves as a primary point of contact for IT support across our clinet and its portfolio companies. Working onsite in Cambridge, MA, this role is responsible for receiving, triaging, and resolving IT incidents and service requests submitted via the ticketing system (Jira Service Management) and email-delivering fast, accurate, high-quality support that keeps our users productive. This is a hands-on individu

Full-time

USD 30.00 - 38.00 per hour

Remote Helpdesk Support Technician (Active Directory)

Remote or Dallas, Texas

•

Today

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Monday-Friday 2pm-11pm EST, Monday- Friday 1pm -10pm EST Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working on

Full-time

USD 50,000.00 - 55,000.00 per year

Remote Helpdesk Support Technician (Active Directory)

Remote or Jacksonville, Florida

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Today

Full-time

USD 50,000.00 - 55,000.00 per year

Junior Help Desk Support Specialist (TRIRIGA)

Remote or Washington, District of Columbia

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Today

Metric5 is seeking a customer-focused Junior Help Desk Support Specialist to serve as the first line of defense for the IBM TRIRIGA Integrated Workplace Management System (IWMS) at the Internal Revenue Service (IRS). Responsibilities: Operating within a tiered support model, this role is critical to maintaining user productivity for a massive enterprise user base, including 1,700 regular concurrent users and approximately 85,000 general users. The Junior Help Desk Support Specialist will provide

Full-time

USD 40,000.00 - 65,000.00 per year

Senior Help Desk Technician II

Remote or San Francisco, California

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Today

Senior Help Desk Technician II Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cu

Full-time

USD 108,000.00 - 156,000.00 per year

Senior Help Desk Technician

Remote or San Francisco, California

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Today

Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutti

Full-time

USD 40,000.00 - 80,000.00 per year

Help Desk Support Technician

Boston, Massachusetts

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30+d ago

One of our HealthCare clients in Boston, is urgently looking for aHelp Desk Support Technician. Duration:6-12 months (extension up to 2 years) Hourly: $35 - $38 per hour Must Have: Should have at least 5 years of experience with the following: Break-fix support for Laptop, desktop, tablets and associated hardware peripheralsHands-on experience with imaging and configuring laptops and desktopsExpertise in providing support to O365 including Active DirectorySupport for the Imaging devices (print/

Easy Apply

Third Party, Contract

35 - 38

ServiceNow Help Desk Support

Remote

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Today

Job Family: Software Development & Support Travel Required: Up to 25% Clearance Required: Ability to Obtain Secret What You Will Do: Lead ServiceNow initiatives with a primary focus on IT Service Management (ITSM), including Incident, Problem, Request, and Knowledge Management workflows.Engage with help desk agents, support teams, and business stakeholders to gather functional requirements and translate them into scalable ServiceNow solutions.Design, develop, and enhance ServiceNow applicatio

Full-time

USD 80,000.00 - 133,000.00 per year

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