ServiceNow Project Manager
Experience: 8 10+ Years
Seeking an experienced ServiceNow Project Manager to lead enterprise ServiceNow implementation and expansion initiatives across multiple concurrent workstreams.
Key Responsibilities:
Lead enterprise ServiceNow implementations and manage multiple workstreams.
Develop project plans, schedules, milestones, dependencies, and deliverables.
Manage risks, issues, scope, assumptions, decisions, and overall project health.
Coordinate business, technical, ServiceNow, implementation partners, and third-party vendors.
Provide executive-level status reporting, briefings, and governance.
Coordinate testing, training, deployment readiness, go-live, and post-production stabilization.
Support Agile, Hybrid, or iterative delivery methodologies.
Maintain project governance, meeting agendas, action items, and knowledge-transfer documentation.
Required Skills:
ServiceNow
ServiceNow ITSM
Project Program Management
Enterprise ServiceNow Implementations
Stakeholder & Vendor Management
Risk, Issue & Schedule Management
Executive Reporting & Governance
Organizational Change Management Training & Adoption
Required Experience:
7+ years enterprise IT project management experience.
5+ years managing ServiceNow implementations or expansion initiatives.
Experience managing complex, multi-workstream technology programs and cross-functional teams.
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