Job Summary Installs and supports new and/or existing microprocessor-based computing systems and associated peripheral computing devices. Determines required hardware and software collaboratively with end-users and other appropriate I/S support groups, and in accordance with accepted I/S standards, policies and procedures. Responds to outages and other critical events, including go-live support and on-call requests outside of core business hours. May troubleshoot with other I/S teams. May train