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Chicago, Illinois

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Today

RESPONSIBILITIES: Kforce has a client in Chicago, IL that is seeking an IVR Developer. Summary: We are looking for an experienced technical professional with deep expertise in modern web development, responsive design, cross-browser compatibility, performance optimization, SEO, and full-stack application development. This role bridges design and implementation by delivering scalable, user-focused digital solutions across web, mobile, conversational AI, and cloud-native platforms. Key Responsib

Contract

$48 - $52 hourly

IVR Business Analyst - Healthcare Background Required

Remote

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Today

IVR Business Analyst Analyze and document business and functional requirements for healthcare payer IVR (member and provider use cases) Design IVR call flows, menus, prompts, decision trees, and transfer logic Translate business needs into BRDs, FRDs, user stories, and acceptance criteria Collaborate with stakeholders across claims, eligibility, benefits, and provider operations Work closely with IVR platforms. Ensure IVR solutions comply with HIPAA and healthcare payer regulations Support UAT,

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Contract

Depends on Experience

IVR Product Owner

Remote

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4d ago

NO THIRD PARTY / NO AGENCIES / NO VISA CANDIDATES IVR PRODUCT OWNER with UX experience Job Description: Serve as Product Owner for IVR Applications that supports CLIENT Global Customer Service and Operations Partner and collaborate with the businesses to gain a thorough understanding of the contact center business and their vision to ensure IVR strategy aligns with overall service vision and strategies Own the creative process of generating, developing, and curating new ideas, determining whi

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Contract

Depends on Experience

Product Manager / Consultant (Interactive Voice Response (IVR) & Call Routing)

Chicago, Illinois

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9d ago

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The Direct Phone Sales Telephony and Support team is seek

Full-time

Telephony Delivery Project Manager(IVR/Genesys)

Remote

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Today

Immediate need for a talentedTelephony Delivery Project Manager(IVR/Genesys). This is a06-12+ Months contract opportunity with long-term potential and is located in Stuart,FL(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID; -26-03488 Pay Range: $80- $85/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: The in

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Contract

80 - 85

IVR Developer

Remote or New Jersey

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Today

IVR Developer with Dialog Flow Key Responsibilities: Design, develop, and deploy IVR systems integrated with Dialogflow and Google Cloud Platform Build and maintain XA-based solutions for availability and scale Collaborate with UX/product/engineering teams to define user flows Optimize IVR/NLP workflows and troubleshoot technical issues Ensure system reliability, security, and cloud compliance Document designs and participate across SDLC (Agile) Must-Have Qualifications: 7+ years of experience

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