This is a full-time / contract-to-hire ServiceNow Engagement Lead opportunity located in Columbus, Ohio (onsite 5 days/week) supporting a large-scale public sector digital transformation. This role is focused on leading enterprise ServiceNow implementations across multiple modules including ITSM, ITOM, and HRSD, while operating within a highly regulated, FedRAMP-compliant environment. This is a highly visible leadership role where you'll be the bridge between executive stakeholders and technical