BURGEON IT SERVICES LLC
Hybrid in Charlotte, North Carolina • Today
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Position: ServiceNow TSM Technical Architect Location: Charlotte NC (Hybrid work model. 3 days from client s office) Duration: Long Term contract Key Responsibilities: Gather, analyze, and document business requirements for ServiceNow TSM implementations and enhancements.Conduct workshops, stakeholder interviews, and requirement elicitation sessions with telecom operations, service assurance, fulfillment, and customer service teams.Translate business requirements into detailed functional specifi
Easy Apply
Contract
Depends on Experience