Duties and Responsibilities
Business AnalysisGather, analyze and refine business and technical requirements, user stories, use cases and acceptance criteria.
Map business processes and workflows; prepare functional specifications, diagrams, reports and user documentation.
Evaluate existing practices, system capabilities and controls; recommend improvements and resolve requirement gaps.
Translate policy and operational needs for technical teams and explain technical changes to business stakeholders.
Quality Assurance / Software Testing
Develop and execute test plans, test scripts and test cases for new or modified software, including regression and integration testing.
Validate solutions against documented requirements and quality standards; identify, record, track and retest defects.
Review application logs, database records and performance data to investigate errors and verify expected behavior.
Create automated tests and maintain test suites when appropriate; document test coverage, outcomes and corrections.
Coordinate with development teams on defect resolution, release readiness, user acceptance and post-implementation validation.
