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Hybrid in New York, New York

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Today

Job Title: ITSM Change ManagerLocation: New York, NY (Hybrid Locals Preferred)Duration: 12-Month Contract Job SummaryWe are seeking an experienced ITSM Change Manager to support enterprise-scale infrastructure operations and governance initiatives. The ideal candidate will have strong expertise in ITSM Change Management, CAB operations, ServiceNow, and enterprise infrastructure environments. This role will be responsible for driving change governance, risk assessment, stakeholder coordination,

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Contract

ServiceNow ITSM Change Manager

Remote

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19d ago

Hiring: ServiceNow ITSM Change Manager Location: RemoteCandidates must reside in one of these states: AL, AR, FL, GA, IL, LA, MI, NH, NC, OH, PA, SC, TN, TX, VA, WI. We need visa independent candidates, those who don't need sponsorshipt now or in future (Candidates who are authorized to work in the United States for any employer) Our Client is seeking a hands-on ServiceNow ITSM Change Manager to lead enterprise Change Management governance, CAB operations, risk mitigation, reporting, and continu

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Full-time

$50 - $55

ServiceNow ITSM Business Process Consultant

Remote

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Today

Role - ServiceNow ITSM Business Process Consultant Location North Carolina, US (Remote work is also fine, but the candidate must be able to go to the office when required) Contract-6+ Months ServiceNow ITSM Business Process Consultant Job Description Role Overview The ServiceNow ITSM Business Process Consultant (BPC) is responsible for driving IT service management transformation by aligning business processes with ServiceNow best practices. The role focuses on process consulting, requi

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Third Party, Contract

Depends on Experience

ITSM Senior Analyst

Remote

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Today

Key Responsibilities Service Request Management: Oversee the fulfillment of IT service requests. Ensure requests are categorized, routed, and resolved efficiently according to established ServiceLevel Agreements (SLAs).Platform Administration & Usage: Utilize ServiceNow as the primary ITSM tool for tracking, reporting, and managing tickets. Leverage Jira to bridge communication and workflowbetween the IT Service Desk and development/engineering teams.Support/test UX/UI improvement initiatives fo

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Contract, Third Party

$18

ServiceNow ITSM Developer : Today interview

Remote

•

Today

Only W2 for this role. Already placed multiple resources and they started the work with this customer and we can setup immediate interviews .Location: office in your location (Onsite Hybrid can also be considered ) Experience as a ServiceNow ITSM Developer and Implementing Incident Management, Problem Management, Change Management, Knowledge Management, or Service Catalog, Mobile App, Virtual Agent, Integration ability to configure ServiceNow ITSM applications in alignment with approved design p

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Contract

Depends on Experience

Freshservice Administrator / ITSM Analyst

Remote

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7d ago

Freshservice Administrator / ITSM Analyst Role Summary Initech Global is seeking a Freshservice Administrator / ITSM Analyst for a 3-month contract engagement with potential extension based on successful execution of the role. The role is hybrid preferred, with onsite presence preferred when possible. A fully remote arrangement may be considered for the right US based candidate with the required Freshservice, ITSM, and ITIL experience. This role will support the review, cleanup, configurat

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Contract, Third Party

Depends on Experience

ServiceNow ITSM/ITOM Developer

Remote

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14d ago

Seeking an experienced ITSM/ITOM Developer with strong expertise in the ServiceNow platform, including ITSM, ITOM, CMDB, Discovery, and Event Management modules. The role will focus on developing scalable workflows, automations, integrations, and AI-powered operational solutions using Now Assist and emerging Agentic AI capabilities. Responsibilities include enhancing Incident, Problem, Change, Request, and Major Incident Management processes while improving operational efficiency through intelli

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Full-time

150,000 - 170,000

ServiceNow Lead Technical Consultant - ITSM/Now Assist

Remote

•

Today

Role: Lead Technical Consultant - ITSM/Now Assist Location: Remote Scope: Lead TC who is an expert with ITSM Now Assist to support workshop sessions, demo solution, refine stories, configure solution and provide advisory support. Required Certifications: CSA, CADCertified Implementation Specialist - ITSMNow Assist Executive Micro Cert This role is not open to 3rd party vendors/suppliers.

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Contract

$90 - $100

ITSM Technology Problem Management Lead

Jersey City, New Jersey

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Today

Job Description Join our dynamic team to innovate and refine technology operations, impacting the core of our business services. As a Technology Support Lead in Community Investment Bank, you will play a leadership role in Problem management ensuring the operational stability, availability, and performance of our production services. Critical thinking, analytical reasoning to prevent incident themes recurrence while overseeing day-to-day maintenance of the firm's systems will be key and set you

Full-time

USD 142,500.00 - 190,000.00 per year

Onsite Role : ITSM Analyst Telecom Expense Management :: Morristown, NJ

Morristown, New Jersey

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29d ago

Job Title: ITSM Analyst Telecom Expense ManagementLocation: Morristown, New Jersey (100% Onsite from Day 1)Duration: 6 MonthsExperience Required: 68 YearsEducation: Bachelors degree in IT or related discipline (Required) Role SummaryThe ITSM Analyst Telecom is responsible for managing enterprise telecom inventory, billing validation, vendor coordination, and cost optimization across multiple telecommunications platforms. The role focuses on consolidating telecom billing systems, improving proc

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Contract, Third Party

Depends on Experience

ServiceNow ITSM Business Process Consultant

Remote

•

Today

Job Description: Role Overview The ServiceNow ITSM Business Process Consultant (BPC) is responsible for driving IT service management transformation by aligning business processes with ServiceNow best practices.The role focuses on process consulting, requirement gathering, solution design, and governance to enable efficient IT service delivery. Key Responsibilities Engage stakeholders to capture, analyze, and document ITSM business requirements Translate requirements into functional specificatio

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Full-time

Depends on Experience

ServiceNow ITSM Senior Developer

Remote

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7d ago

Technical Competency Experience as a ServiceNow ITSM Developer and Implementing Incident Management, Problem Management, Change Management, Knowledge Management, or Service Catalog, Mobile App, Virtual Agent Ability to configure ServiceNow ITSM applications in alignment with approved design plans Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing Experience with developing ServiceNow software solutions using Jav

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Full-time

50 - 70

Senior ServiceNow CSM or ITSM Developer DHS with Public Trust (Remote)

Remote or Reston, Virginia

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20d ago

We are open to supporting 100% remote work anywhere within the U.S.* As a Senior ServiceNow Developer, you play a pivotal role in successfully designing and deploying ServiceNow solutions for our clients. In this role, you will be responsible for designing, configuring, customizing, and implementing ServiceNow applications to meet specific client business requirements. Your technical expertise, attention to detail, and commitment to excellence will contribute significantly to the success of our

Full-time

USD 98,614.00 - 167,644.00 per year

Senior ServiceNow CSM or ITSM Developer DHS with Public Trust (Remote)

Remote or Reston, Virginia

•

Today

*We are open to supporting 100% remote work anywhere within the U.S.* As a Senior ServiceNow Developer, you play a pivotal role in successfully designing and deploying ServiceNow solutions for our clients. In this role, you will be responsible for designing, configuring, customizing, and implementing ServiceNow applications to meet specific client business requirements. Your technical expertise, attention to detail, and commitment to excellence will contribute significantly to the success of our

Full-time

USD 98,614.00 - 167,644.00 per year

Desktop Support Specialist-Saas, IAM, Ticketing JAMF ITSM

Remote

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Today

Candidates must currently reside in Central Standard Time (CST) or Mountain Time (MT). Our client, an IT Services organization supporting commercial and federal clients is seeking an IT Operations Generalist will provide interim support across end-user services, device lifecycle management, and SaaS administration during a 90-day engagement. This role is designed to stabilize day-to-day IT operations following the loss of a key internal resource, while ensuring continuity, process alignment, and

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Contract

35 - 42

Senior Technical Consultant - ITSM

Remote

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30+d ago

Role Summary The Senior Technical Consultant will lead configuration and implementation of Ivanti ITSM improvements to stabilize service operations ahead of EPIC. This role owns the technical build across incident and service request workflows, intake standards, routing/assignment, approvals, notifications, reporting, and release to production. consultant partners closely with process leads, SMEs, and the project manager to deliver tested, documented, and adopted changes within the implementatio

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Contract

$90 - $100

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