
Smart Caliber Technology
Cincinnati, Ohio • 4d ago
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Contract, Third Party
Depends on Experience
59 results (5 new)

Smart Caliber Technology
Cincinnati, Ohio • 4d ago
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Contract, Third Party
Depends on Experience






RAKS Group LLC
Remote or Richmond, Virginia • Today
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Full-time, Part-time, Contract, Third Party


Kforce Technology Staffing
Remote or Princeton, New Jersey • Today
Third Party, Contract
$74 - $82 hourly





Kforce Technology Staffing
Remote or Princeton, New Jersey • Today
Contract, Third Party
$75 - $82 hourly



Stellar IT Solutions
Remote or St. Louis, Missouri • Today
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Full-time, Part-time, Third Party, Contract
USD 60-70






Position: Senior Business Analyst with NICE CXone and Life Insurance domain Exp
Duration: 12 Months
Location: Cincinnati, OH(Onsite)
BA Life Insurance domain must Contact Center will be ideal
1 Work with Life Insurance Business teams Individual Group to gather analyze document and validate requirements for the NICE CXOne platform implementation ensure formal business approval and signoff
2 Work with business architecture Telephony external Application teams to identify and define integration requirements specifically AINext and Service Desktop Salesforce Prior knowledge or experience of working with AINext would be an advantage
3 Facilitate requirement discovery sessions to identify new capabilities beyond the existing contact center platform assess business value define scope prioritize enhancements and evaluate platform fit and functionality
4 Work with Architecture team to ensure requirements align with enterprise architecture principles and with other existing applications and platforms
5 Help Development team understand the requirements work with testing team business team to identify the right testing needs for SITUAT and ensuring successful validation of implemented functionality in various phases
Best Regards,
Chetna
Truth Lies in Heart
🔢 Crunching numbers...
Madeira, Ohio
•
6d ago
Hi, Hope Doing Well , I am looking for a suitable fit for the below role please have a look at the Job Descripition below and let me know if it suits you Role : Business Analyst Location : Cincinnati , OHJOB DESCRIPTION:BA Roles and Responsibilities as related to the CXone Migration: 1. Work with Business teams (Individual, Group) to gather, analyze, document, and validate requirements for the NICE CXOne platform implementation, ensure formal business approval and sign-off. 2. Work
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Third Party, Contract
$70 - $75
Remote
•
20d ago
Position Summary: The Senior CCaaS engineer is responsible for the technical management and hands-on support of the organization s CCaaS platform and related integrated applications across more than 1,500 locations, including corporate offices, field offices, and data centers. This role focuses on the requirement gathering, design, development, and maintenance of CCaaS communication flows supporting both external and internal callers. Additionally, the Senior CCaaS Engineer will support AI CCa
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Contract
Depends on Experience
Remote
•
Yesterday
Job: Senior Clinical Business Analyst (Epic) Duration: 6 Months contract Location: REMOTE Job Description EpicCare Inpatient Documentation: Orders Certification, MST Build, Curriculum development, e-learning development, ability to train. Demonstrated competency in provider personalization. General Tasks and Responsibilities Will Include: Analyze and document business requirements and processes; communicate requirements to technical personnel through the construction of basic conceptual data, p
Easy Apply
Contract
Depends on Experience
Remote
•
Yesterday
CXone / IVA Implementation Engineer Remote 12+Months JD: Key Responsibilities: CXone & IVA Implementation Design and implement IVA workflows using NICE CXone Studio and AI vendor solutions.Configure IVR, ACD, and routing strategies tailored to business needs.Develop and maintain omnichannel experiences (voice, chat, email, SMS).System Integration Integrate CXone with CRMs (e.g., Salesforce, MS Dynamics), ticketing systems, and data platforms via APIs and connectors.Collaborate with IT and busin
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Contract
Depends on Experience