New York, New York
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Today
Description Responsibilities Provide first-level support for service & incident requests Respond to tech inquiries via ticket system, online chats, over the phone or perform remote sessions Provide quick and effective assistance with information technology systems Walk customers step-by-step through the problem-solving process Troubleshooting of hardware and software Create and provision account access Log all service desk communications and document issue resolution using a ticket system Freque
Full-time
USD 18.00 - 21.00 per hour









