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Amazon Connect Voice Consultant/ Architect

Plano, Texas

•

Yesterday

Hello, Greetings from Galent, This is Dinesh R and I'm a Recruitment executive with Galent,. We are one of the premier Talent Solutions partners with global fortune brands, helping them find the right talent for their teams working on next generation technology innovations. If you are interested, please share me with your updated resume, Job Title: Amazon Connect Voice Consultant/ Architect Location: Plano, TX(Onsite) Job Details Design and implement scalable contact center solutions using Amazo

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Contract, Third Party

Depends on Experience

Amazon Connect Voice architect

Plano, Texas

•

8d ago

Role :AmazonConnectVoice architect Location: Plano TX- (5days onsite)JobDescription:Design and implement scalable contact center solutions usingAmazonConnectand AWS services.Configure, deploy, and troubleshootAmazonConnect, SIP, and VOIP systems.Develop and optimize contact flows, IVR, and call routing strategies.IntegrateAmazonConnectwith AWS services and automate workflows using Python .Build and maintain real-time audio/video solutions with WebRTC for web.Manage SIP trunking, DID, and Toll-Fr

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Contract

70 - 75

Solutions Architect – Amazon Connect

Remote

•

8d ago

Job Title: Solutions Architect Amazon Connect Focus: Cloud Contact Centers | Amazon Connect Implementations Location: Remote (US-based preferred) Employment Type: Full-time / Contract / Consulting (flexible) About the Role We are looking for an experienced Solutions Architect with hands-on expertise in Amazon Connect to design, implement, and scale cloud-native contact center solutions for innovative customers. This role is ideal for someone who has implemented Amazon Connect in real-wo

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Contract, Third Party

Depends on Experience

AmazonConnectVoice architect

Plano, Texas

•

7d ago

Job Title: -Amazon Connect Voice architect Location: Plano TX (Onsite) Job Type: -Contract Amazon Connect Voice Architect - JD Design and implement scalable contact center solutions using Amazon Connect and AWS services.Configure, deploy, and troubleshoot Amazon Connect, SIP, and VOIP systems.Develop and optimize contact flows, IVR, and call routing strategies.Integrate Amazon Connect with AWS services and automate workflows using Python .Build and maintain real-time audio/video solutions with W

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Contract

$60 - $70

Amazon Connect

Plano, Texas

•

8d ago

Job Title:Amazon Connect Voice ArchitectLocation: Plano, TXJob Description: Design and implement scalable contact center solutions usingAmazonConnectand AWS services.Configure, deploy, and troubleshootAmazonConnect, SIP, and VOIP systems.Develop and optimize contact flows, IVR, and call routing strategies.IntegrateAmazonConnectwith AWS services and automate workflows using Python .Build and maintain real-time audio/video solutions with WebRTC for web.Manage SIP trunking, DID, and Toll-Free Numbe

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Full-time, Third Party

60 - 80

GenAi Application Developer

Remote

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22d ago

Job description: Opening for an early career GenAI Application Developer to build and enhance AI-powered applications for an AWS Contact Center As a Service (CCAS) platform that uses Amazon Connect, Lex V2, Amazon Q in Connect, Contact Lens, Bedrock, OpenSearch, and Lambda (Python). This is a software development role focused on conversation flow design, Amazon Connect integrations, AI service orchestration, generative AI safety, and the creation of supporting APIs and data pipelines to improve

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Contract

$45 - $60

Quick Hire IVR/Chat Consultant (Amelia) at 100% Remote || Full Time

Plano, Texas

•

Today

IVR/Chat Consultant (Amelia) 100% Remote Full Time Must Have Technical/Functional Skills The candidate should have strong experience working with Amelia (Sound Hound) for Service Desk Automation. Should have created Automation solutions using Chat bots and IVA Bots in Amelia. Must have strong experience integrating Amelia with tools like AWS Connect, Backend APIs, Webhooks, ITSM tools like Servicenow, Jira, Rally, Contact center technologies, ADS, SSO, LDAP, Scripting in Python Javascript, React

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Full-time

$DOE

Twilio Flex Developer / Engineer

Remote

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4d ago

Job Description: Twilio Flex Developer / Engineer Role Overview We are looking for a hands-onTwilio Flex Developerto design, customize, and implement cloud-based contact center solutions usingTwilio Flex. The ideal candidate will have strong experience in CPaaS, contact center workflows, and real-time communication integrations. Key Responsibilities Design and implementTwilio Flexcontact center solutions Customize Flex UI usingReact.jsand Twilio Flex Plugins Develop and integrateAPIs using No

Third Party, Contract

$60 - $65

AVP, Credit Strategy Implementation

Dallas, Texas

•

Today

Role Summary/Purpose: The AVP, Credit AMTF Strategy Implementation role is responsible for leading and implementing the Authorization and Real-Time Credit Line Increase requests, Digital Initiatives and build, test, support, and manage our authorization, fraud, and real time credit line increase request systems for all Co-Brand, Dual Card, Private Label, Commercial, and PS/CC clients. This role will interface with the Product Agile Release Train teams and be the lead system consultant on produc

Full-time

USD 100,000.00 - 170,000.00 per year

Senior Genesys Cloud Engineers

Remote or Hybrid in Virginia

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Today

Position: Senior Genesys Cloud Engineers (Senior Engineer CCaaS Operations) Location: 100% Remote Duration: Contract to Hire Two Interviews: 2 rounds (all Virtual) Genesys CLOUD EXPERIENCE IS A MUST < General Challenges We have been struggling with both roles due to: Candidates having primarily on prem Genesys Engage experience instead of Genesys Cloud. Limited candidates who meet the required years of hands on cloud experience. Clearance requirements narrowing the talent pool. 1. Senior Ge

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Contract, Third Party

Product Forward Deployed Engineer, Agentforce Contact Center (Senior/Lead/Principal)

Remote or Washington

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Today

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate

Full-time

USD 117,200.00 per year

Principal Engineer ? AWS AI & Contact Center Solutions

Remote

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Today

Job ID: 2611087 Location: Remote Work, MS, US Date Posted: 2026-04-07 Category: Engineering and Sciences Subcategory: Systems Engineer Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: ORA_REMOTE Description About This Role SAIC is looking for a hands-on Principal Engineer to lead the design, build, and delivery of AI-enabled contact center solutions on AWS. You will work at t

Full-time

USD 120,001.00 - 160,000.00 per year

GENAI CCAS Application Developer

Remote or Washington, District of Columbia

•

Today

Description We are seeking an early-career GenAI Application Developer to design, build, and enhance AI-powered applications for an AWS-based Contact Center as a Service (CCAS) platform. This role focuses on conversational AI, intelligent automation, and generative AI-driven customer and agent experiences using services such as Amazon Connect, Lex V2, Amazon Q in Connect, Contact Lens, Bedrock, OpenSearch, and AWS Lambda (Python). You will work closely with senior engineers, UI/UX designers, an

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Contract

USD 49.00 - 54.00 per hour

Senior Telecomm Engineer - Remote

Remote or La Crosse, Wisconsin

•

Today

Elevate your career as you help us create a healthier tomorrow for everyone and discover the meaning behind Caring. Connecting. Growing together. Our Optum Serve IT team develops cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care's most complex challenges. To support this mission, OSIT has initiated a multi year moder

Full-time

USD 91,700.00 - 163,700.00 per year

Dynamics 365 Functional Consultant

Remote or Hybrid in Harrisburg, Pennsylvania

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Today

Functional Consultant in Harrisburg PA. The candidate can be remote but need to onsite once in 6 weeks. Required Qualifications 8+ years leading customer engagement/contact center modernization initiatives, with public-sector or regulated industry delivery experience.Proven requirements leadership: workshop facilitation, documentation, traceability, and stakeholder consensus.Hands-on functional/architectural capability with:Dynamics 365 Customer ServiceSelf-service portals (Power Pages or equiv

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Contract

$90+

Salesforce Health cloud Architect

Remote

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13d ago

Job Title: Salesforce Solution Architect (Healthcare & AI)Role OverviewAs a Salesforce Solution Architect, you will lead the strategic design and delivery of high-impact healthcare solutions. You will be the primary architect for an ecosystem built on Health Cloud, utilizing OmniStudio for complex process automation and Agentforce to deploy autonomous, patient-facing AI agents. This role requires a visionary who can bridge the gap between clinical requirements and cutting-edge Salesforce technol

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Contract

Depends on Experience

Cloud Engineering / Networking Consultant – Azure Infrastructure

Remote

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7d ago

Cloud Engineering / Networking Consultant Azure Infrastructure Interview Process: Video Multiple Rounds Role Overview We are seeking an experienced Cloud Engineering / Networking Consultant with strong expertise in Azure infrastructure and enterprise networking. The ideal candidate will be responsible for designing, implementing, and optimizing cloud and network solutions, while also conducting comprehensive system and network assessments. This role requires hands-on experience with Azure s

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Contract

Depends on Experience

Principal Solutions Architect for Conversational AI

Remote

•

Today

Become a part of our caring community and help us put health first The Principal Solutions Architect works with user groups to solve business problems with available technology including hardware, software, databases, and peripherals. The Principal Solutions Architect provides strategic advice and guidance to functional team(s). Highly skilled with broad, advanced technical experience. Role Summary The Principal Architect for Conversational AI owns the end-to-end technical architecture for ent

Full-time

USD 172,200.00 - 236,900.00 per year

Lead Communications Specialist (Workday)

Remote or Hybrid

•

Today

Our direct, F100 client is looking for a lead-level Communications Specialist to join their Corporate HR Solutions organization. Qualified candidates will have extensive experience developing and implementing internal communication plans and deliverables for large-scale technology implementations and transformation (specifically, Workday). This is a 12-month contract position that can be performed remotely but must follow an ET schedule (approx. 8am - 5pm ET) Day to day responsibilities: - Dev

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Contract

DOE

Google Cloud Executive Delivery Architect

Remote or Chicago, Illinois

•

Today

We Are: Accenture is a leading partner to the world's major cloud providers, including AWS, Azure, and Google. Accenture Google Business Group (AGBG) focuses on Cloud solutions leveraging Google's Cloud Platform. Our AGBG professionals deliver a full stack of integrated cloud capabilities across data, edge, integrated infrastructure and applications, deep ecosystem skills, culture of change along with a deep industry expertise to shape, move, build and operate our clients' businesses in the clou

Full-time

USD 132,500.00 per year

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