Remote
•
Today
Must-Have SkillsTier I & Tier II IT Support experienceHardware and Software Troubleshooting (installation, deployment, repair, maintenance)Desktop/Laptop Support in enterprise environmentsExperience with ticketing systems and incident managementStrong customer service and end-user support skillsExperience maintaining asset management and inventory recordsImportant ResponsibilitiesSupport IT projects such as system upgrades, application rollouts, and infrastructure changesInstall, configure, and
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