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Remote

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Today

Role Overview We are seeking an experienced AWS Connect Expert to act as a Technical Advisory Consultant for implementing next-generation AI-powered conversational IVR solutions using Amazon Connect. The role focuses on providing architecture guidance, design validation, and best-practice recommendations across the full implementation lifecycle. Note: This is a non-development, advisory-driven role focused on solution assurance and technical leadership. Expertise You''ll Bring: Core Technical

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Contract

Depends on Experience

Contact Center Architect (AWS Connect)

Hybrid in Raritan, New Jersey

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2d ago

Job Title-Contact Center Architect (AWS Connect) Location- Remote orHybrid Raritan, NJ 08869 Contract Type - W2 only (No C2C) Top Skills Required : 1. AWS Connect 2. AWS Connect Q 3. Contact Center technologies Role Summary We are seeking a Senior Amazon Connect Architect to own the architecture, stability, and evolution of a global, multi region Amazon Connect contact center platform supporting enterprise operations across NA, EMEA, and APAC. This is a hands on architect role, not L2/L3

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Third Party, Contract

Depends on Experience

Senior AWS Solutions Architect (Amazon Connect)

Remote

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7d ago

11250 - IT - DSS - Information Systems Architect - Project Lead Location - Columbia SC - 100% Remote Duration - 12 Months Start Date - 6 July 2026 Last Date of submission - 10 June 2026 Why is this position open: This position is open to support ongoing cloud modernization efforts, operational continuity, and expansion of AWS-based services following the completion of a prior contract term. Work Location: Role is 100% remote - due to Governor's orders, this position may become fully onsite with

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Full-time

$60 - $90

Solution Engineer, Amazon Connect

Remote

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Today

Why NeuraFlash, Part of Accenture: At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions-integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more-to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytic

Full-time

USD 94,400.00 per year

Contact Center Architect (AWS Connect)

Remote

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2d ago

Job Title : Contact Center Architect (AWS Connect)Remote Top Skills Required : 1. AWS Connect 2. AWS Connect Q 3. Contact Center technologies Role Summary We are seeking a Senior Amazon Connect Architect to own the architecture, stability, and evolution of a global, multi region Amazon Connect contact center platform supporting enterprise operations across NA, EMEA, and APAC. This is a hands on architect role, not L2/L3 support. The role will act as the primary SME for Amazon Connect, AWS se

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Contract

65+

Amazon Connect Architect

Plano, Texas

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Today

Location: Plano, TX Salary: $60.00 USD Hourly - $70.00 USD Hourly Description: Our client is currently seeking a Amazon Connect Architect Amazon Connect Architect Employment: Full Time or Contract Location: Onsite, Plano, TX preferred - remote may be considered if architect has the ability to travel to Plano, TX We are seeking an experienced Amazon Connect Architect to lead the design, implementation, and optimization of modern cloud contact center solutions. This role requires hands-on

Full-time

USD 60.00 - 70.00 per hour

Salesforce Senior Technical Architect/Lead with Amazon Connect

Plano, Texas

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Today

Req ID: 367016 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Salesforce Senior Technical Architect/Lead with Amazon Connect to join our team in Plano, Texas (US-TX), United States (US). We are looking for a Salesforce Senioer Technical Lead with Amazon Connect expereince. This role is responsible for overseeing the t

Full-time

Infrastructure Architect - AWS Connect Architect

Birmingham, Alabama

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Today

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice. Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identif

Full-time

AWS Connect Engineer

Hybrid in Dallas, Texas

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Today

Job Title: Amazon Connect Engineer Location: Dallas, TX (Onsite/Hybrid) Duration: Long Term Core Responsibilities Design and implement complex AWS automation solutions focused on infrastructure efficiency. Build automated event-driven architectures using cloud-based services and integrations. Evaluate backend operations to continuously improve process efficiency. Develop prototypes, architectural demonstrations, and code assets. Lead technical discovery sessions and interact effectively wi

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Contract

Depends on Experience

Backfill Position !! Amazon Connect Voice Engineer !! Remote

Remote

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4d ago

We are hiring forAmazon Connect Voice Engineer with Java and voice/telephony background (IVR, call routing) with my direct client at Remote locations for 6+ Months of contract. Please find the job description below and let me know your level of interest.Job Title: Amazon Connect Voice Engineer (Java)Location: RemoteDuration: 6+ Months of contractResponsibilities: Design, develop, and implement solutions using Amazon Connect for contact center operationsConfigure and manage voice workflows, call

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Third Party, Contract

Depends on Experience

Amazon Connect Engineer

Hybrid in Dallas, Texas

•

Yesterday

Job Description: AWS Full Stack Developer Contact Center Recording Migration Position Summary We are seeking an experienced AWS Full Stack Developer to lead the migration of contact center call recording and analytics capabilities from the current Amazon Connect and Calabrio integration to a modern architecture. This role will design, develop, and implement cloud-native solutions to transition call recordings, metadata, analytics, and downstream integrations while ensuring security, compliance

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Contract

65 - 70

Sr. Amazon Connect Developer

Hybrid in Morris Plains, New Jersey

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10d ago

Role : Sr. Amazon Connect DeveloperLocation : Morris Plains, NJ (Hybrid) Job Description Gather, analyze, and document business requirements for Outbound and Inbound Calls.Design, configure, develop, and maintain Amazon Connect contact center solutions.Configure, customize, and support Amazon Connect contact flows, including inbound flows, outbound flows, customer queue flows, transfer flows, callback flows, and whisper flows.Configure and support Amazon Connect Agent Workspace and Contact Contr

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Contract

Depends on Experience

Application Architect - Amazon Connect SME

Charlotte, North Carolina

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Today

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Acce

Full-time

AWS Connect Expert (Advisory Consultant)

Remote

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10d ago

Core Technical Skills Deep expertise inAmazon ConnectExperience with:Amazon Lex V2Contact LensAI/NLP-based conversational IVR systemsStrong understanding of:CCaaS architecture and contact center designCall flows, routing strategies, and queue managementCloud & Integration Skills Strong AWS experience including:IAM, Lambda, S3, CloudWatchCI/CD and Infrastructure as CodeExposure to:AI/ML services and conversational AI ecosystemsSystem integrations and API-based architecturesAdvisory & Leadership S

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Full-time, Third Party

150,000+

Amazon Connect IVR Developer

Remote

•

Yesterday

Role: AWS Connect IVR Application Developer Location: Remote Job Type: C2C/W2/1099 Required Skills & ExperienceCore Technical Requirements Hands-on experience withAmazon Connect, including: oContact Flows oQueues, routing profiles, hours of operation StrongAWS serverless developmentexperience: oAWS Lambda (Node.js or Python) oAPI integration patterns supporting IVR flows oDynamoDB Experience buildingtelephony/IVRexperiences, including failure-safe behavior and degraded-mode handling. Experience

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Contract

65 - 70

AWS Connect Developer

Hybrid in Morris Plains, New Jersey

•

Today

Job Role: AWS Connect Developer Location: Morris Plains, NJ (Hybrid) Visa: NO GC Job Description Gather, analyze, and document business requirements for Outbound and Inbound Calls. Design, configure, develop, and maintain Amazon Connect contact center solutions. Configure, customize, and support Amazon Connect contact flows, including inbound flows, outbound flows, customer queue flows, transfer flows, callback flows, and whisper flows. Configure and support Amazon Connect Agent Workspace and Co

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Contract, Third Party

Depends on Experience

Sr. Amazon Connect Developer

Jersey City, New Jersey

•

Yesterday

Role: Sr. Amazon Connect Developer (W2 Only) Location: Jersey City, NJ (Onsite) Skill: Amazon Connect, AWS, Java, React Job Description: - Gather, analyze, and document business requirements for Outbound and Inbound Calls. - Design, configure, develop, and maintain Amazon Connect contact center solutions. - Configure, customize, and support Amazon Connect contact flows, including inbound flows, outbound flows, customer queue flows, transfer flows, callback flows, and whisper flows. - Config

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Contract

Systems Analyst, AWS Connect Focus, Progression

Tampa, Florida

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Today

Title: Systems Analyst, AWS Connect Focus, Progression Company: Tampa Electric Company Location: Midtown East Tower State and City: Florida - Tampa Shift: 8 Hr. X 5 Days Hiring Manager: Dilip Tadisina Recruiter: Mark Koener TITLE: Systems Analyst, AWS Focus, Progression PERFORMANCE COACH: Manager Application Development & Support COMPANY: TECO Services Inc. DEPARTMENT: Information Systems Note: Seeking ideally to hire at the Senior level but can hire at any level within the job family of pr

Full-time

Product Manager / Consultant (Technical) - Amazon Connect Platform

Chicago, Illinois

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13d ago

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The Direct Phone Sales Telephony and Support team is seek

Full-time

USD 100,000.00 - 170,500.00 per year

Lead AI ML Engineer - AWS Connect - Remote

Remote or Schaumburg, Illinois

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Today

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health op

Full-time

USD 112,700.00 - 193,200.00 per year

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