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Remote

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Today

T+S Need DL and LinkedinRemoteCTH General Challenges We have been struggling with both roles due to: Candidates having primarily onprem Genesys Engage experience instead of Genesys Cloud.Limited candidates who meet the required years of handson cloud experience.Clearance requirements narrowing the talent pool. 1. Senior Genesys Cloud Engineers (2 openings) Key Requirements 5 years of Genesys Cloud experience preferred.3 years is acceptable and considered strong given market limitations.Candida

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Contract

$50 - $60

Senior Genesys Cloud Engineers (Senior Engineer CCaaS Operations)----------------

Remote

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Today

General Challenges We have been struggling with both roles due to: Candidates having primarily onprem Genesys Engage experience instead of Genesys Cloud.Limited candidates who meet the required years of handson cloud experience.Clearance requirements narrowing the talent pool. Senior Genesys Cloud Engineers (2 openings) Key Requirements5 years of Genesys Cloud experience preferred.3 years is acceptable and considered strong given market limitations.Candidates must have hands-on engineering expe

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Contract

$50 - $60

Senior Genesys Cloud Engineers

Remote or Hybrid in Virginia

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Today

Position: Senior Genesys Cloud Engineers (Senior Engineer CCaaS Operations) Location: 100% Remote Duration: Contract to Hire Two Interviews: 2 rounds (all Virtual) Genesys CLOUD EXPERIENCE IS A MUST < General Challenges We have been struggling with both roles due to: Candidates having primarily on prem Genesys Engage experience instead of Genesys Cloud. Limited candidates who meet the required years of hands on cloud experience. Clearance requirements narrowing the talent pool. 1. Senior Ge

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Contract, Third Party

SENIOR GENESYS CLOUD ENGINEERS (SENIOR ENGINEER – CCAAS OPERATIONS)

Remote

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Today

General Challenges We have been struggling with both roles due to: Candidates having primarily onprem Genesys Engage experienceinstead of Genesys Cloud.Limited candidates who meet the required years of handson cloud experience.Clearance requirements narrowing the talent pool. 1. Senior Genesys Cloud Engineers (2 openings) Key Requirements 5 years of Genesys Cloud experience preferred.3 years is acceptable and considered strong given market limitations.Candidates must have hands-on engineering ex

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Contract

65+

Developer IV - Genesys Cloud

Columbia, South Carolina

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29d ago

Developer IV Genesys Cloud Job Summary: Talent Software Services is in search of a Developer IV - Genesys Cloudfora contract position in Columbia, SC. The opportunity will be for one year with a strong chance for a long-term extension. Primary Responsibilities/Accountabilities:Design and develop advanced Genesys Cloud Architect workflows, including:IVRDigital channelsRoutingNLU-driven call flowsCreate high-quality:Technical documentationFunctional documentationFRDsWorkflow diagramsIntegration

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Contract

$57.34 - $57.34

Genesys AI SME Engineer

Remote

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7d ago

Genesys AI SME Engineer Remote | 12+ Months | ASAP Start Public Trust Clearance Eligible Seeking a strong engineer who has built and deployed enterprise-grade AI within contact center environments. We are hiring a Genesys AI Subject Matter Expert with strong hands-on experience in Genesys Cloud CX and Agentic/Generative AI solutions for CX automation. Core Platform Expertise Genesys AI Studio (AI Guides, Virtual Agents, Copilot)Digital Bots, Knowledge Workbench, Intent MinerArchitect flows & AP

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Contract

Depends on Experience

Genesys Cloud Architecture

Remote

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Today

Job Title: Genesys Cloud Architecture Location: Remote Soft Skills requirements Excellent communication and conversation skills (Verbal and Written)Good documentation skillsGood working knowledge of MS OFFICE (Including MS Project and Visio)Should have good customer handling skillsCertification requirements: Google Cloud Platform (Mandatory)ITIL Foundation (Preferred)Skills required Experience in migrating contact centres to Genesys Cloud CX. Should be Hands on in Genesys Cloud enablement, conf

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Third Party, Contract

Depends on Experience

Genesys Contact Center engineer l Cloud certified

Remote

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7d ago

Genesys Contact Center Cloud Certified Engineer Remote | Mon Fri, 8:00 AM 5:00 PM ET We are seeking a Genesys Contact Center Cloud Certified Engineer to support a enterprise Unified Communications / Contact Center (UC/CC) environment in a key functional engineering capacity. This role focuses on platform design, API integrations, and enterprise contact center architecture support. Required Qualifications Active Genesys Contact Center Cloud CertificationStrong hands-on experience with Genesys AP

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Contract

Depends on Experience

Genesys Contact Center Engineer

Milpitas, California

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7d ago

Role: Genesys Contact Center Engineer Location: Milpitas, CA(Onsite) Must-Have Technical experience, knowledge and hands-on experience on Genesys or some other Cloud solutions Implementation and maintenance of the Cloud contact center or any other CCaaS solutions. Detailed Technical and Practical experience of solution deployments on Genesys PureCloud contact center solution. Collaborate and define components of Genesys Cloud solutions, from both functional and business perspective. Implement Ge

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Contract

Depends on Experience

Genesys Workforce Manager

Tyler, Alabama

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6d ago

Job Title: Genesys Workforce Manager Work Location: Anywhere in US (Ready to work from Infosys office) Duration: Long Term Exp:10Years Must Have:Manager who has real hands on experience in Work Force Management. Core workforce management responsibilitiessuch as scheduling, short- and long-term forecasting, and real-time monitoring of agents and queuesrequired for this role. PRINCIPLE DUTIES AND RESPONSIBILITIES:Supports the long-term strategic vision of workforce management of the

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Contract, Third Party

Depends on Experience

Genesys Engage and CX Developer

Austin, Texas

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Today

Title- Genesys Engage and CX Developer Location- Austin, TX (3x/ week onsite) Job Description- Experience in Genesys CTI Framework with More than 7 year of experience in contact centre domain Experience in development and deployment of Genesys Inbound/Outbound solutions using PBXs and SIP Switches End to End setup of Genesys framework components and solutions like Voice Inbound, Voice Outbound and IVR Experience on platforms like Genesys Framework, OCS, URS, ORS, GVP, SIP Server, GMS, IVR-TSer

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Contract, Third Party

Genesys Cloud Developer (Hybrid)

Columbia, South Carolina

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27d ago

We're hiring a Genesys CloudDeveloperto join our team in Columbia, SC. This role offers a hybrid schedule, with onsite work required Tuesday through Thursday. Skills & Qualifications:6 years-of application development, systems testing or other job-related experienceProficiency in Genesys CloudExperience with JavaScript, Python, or Node.jsFamiliarity with REST APIs, JSON, and service integrationsHands-on experience with cloud platforms, AWS preferredFamiliarity with lucid charts or other workflow

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Contract

Depends on Experience

Senior Genesys Cloud Engineer, W2 role,

Remote

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Today

Genesys CLOUD EXPERIENCE IS A MUST < NO C2C or Any Agency will work here, Only W2 Title: Senior Genesys Cloud Engineers (Senior Engineer CCaaS Operations) Openings: Two Interviews: 2 rounds (all Virtual) C2C: $/hr on w2 no benefits Location: 100% Remote 6-12 months General Challenges We have been struggling with both roles due to:Candidates having primarily onprem Genesys Engage experienceinstead of Genesys Cloud.Limited candidates who meet the required years of handson cloud experience.Clear

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Contract

Depends on Experience

Genesys CX Enablement & Strategy Architect

Remote

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Today

Overview LMI is seeking a Lead Genesys CX Enablement & Strategy Architect to support the Department of Veterans Affairs (VA) enterprise deployment of the Genesys Cloud Customer Experience (CX) solution across 65+ contact centers serving more than 11,000 employees. This role blends contact center platform expertise with strategy and advisory capabilities. The position is remote. The Lead Genesys CX Enablement & Strategy Architect serves as both the functional authority for platform enablement an

Contract

USD 175,000.00 - 225,000.00 per year

Senior Telecom Engineer (Genesys)

Chicago, Illinois

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Today

Location: Chicago, IL Salary: $120,000.00 USD Annually - $140,000.00 USD Annually Description: Title : Senior Telecom Engineer (Genesys) Location: Chicago, IL Remote Duration of project : Full time role Job Summary Client seeks a dynamic and well-seasoned Senior Telecom Engineer to join our innovative team as a Telecom Engineer specializing in Genesys Cloud CX and Workforce Management. In this role, you will be pivotal in deploying, optimizing, and maintaining our contact center solutions to

Full-time

USD 120,000.00 - 140,000.00 per year

Five9 Cloud Developer

Chicago, Illinois

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Today

We're Hiring: Genesys Cloud Developer (AI & Digital) Locations: Chicago, IL (Hybrid) The Role If you're passionate about building AI-driven bot flows, modern Web Messaging experiences, and intelligent routing on Genesys / Five 9-we'd love to connect! We are looking for a Senior Developer/Lead to join our client-based Digital Customer Experience team. You will specialize in designing, configuring, and maintaining cloud contact center solutions, specifically focusing on IVR call flows, ACD, and

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Contract, Third Party

Genesys Technical Specialist

Tysons, Virginia

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Today

Overview LMI is seeking a dynamic and strategic Genesys Practice Manager to cultivate, strengthen, and advance our partnership with Genesys and lead go-to-market architecting for LMI's Call Center as a Service (CCaaS) solutions. This role requires a self-starter who can drive strategic initiatives, manage go-to-market efforts, support business development teams as a platform expert, and enable LMI's delivery teams to maximize value from the partnership. The ideal candidate blends Genesys techni

Full-time

Genesys Cloud Contact Center Tier III engineer

Remote

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7d ago

We are hiring for Genesys Cloud Tier engineer position. If you are interested please apply with your recent resume.Genesys Cloud Tier engineer 1 year+ contract Location: Remote The consultant should possess extensive Genesys Cloud and Contact Center consulting experience and be able to deliver the technical delivery. The consultant will work closely with customers and partners during all stages of the project lifecycle. The consultant will provide platform configuration guidance and best pra

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Depends on Experience

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