Seller Systems Support Techno-Functional L1 SupportRole Overview Serve as the first point of contact for support requests raised by Sales users for the clients GTMS tools, including Salesforce (Sales Cycle, custom CPQ, contracting, case flows), client-approved external applications, and in-house tools and platforms. Key Responsibilities Provide Level 1 techno-functional support across the above tools and platforms.Monitor incoming support tickets and ensure timely acknowledgment, investigation,