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Senior Business Analyst – Call Center Operations

Remote

•

Today

JobTitle:Senior Business Analyst Call Center Optimization & Technology ModernizationLocation:Washington D.C (Remote)Job Summary:We are seeking a Senior Business Analyst with strong experience in call center operations, process improvement, and technology modernization. The ideal candidate will analyze current customer support workflows, identify operational inefficiencies, gather business requirements, and recommend process and technology enhancements to improve customer experience, service qua

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Contract

Depends on Experience

Business Analyst (Call center operations)

Remote

•

Today

Job Summary:We are seeking a Business Analyst with strong experience in call center operations, process improvement, and technology modernization. The ideal candidate will analyze current customer support workflows, identify operational inefficiencies, gather business requirements, and recommend process and technology enhancements to improve customer experience, service quality, and operational efficiency.Key Responsibilities: Analyze and document current-state and future-state call center workf

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Contract, Third Party

Depends on Experience

Manager Quality & Insights - Call Center Operations

New York, New York

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9d ago

Manager, Quality & Insights - Operations Reports To: Director, Quality & Insights Asurion is a global leader in technology protection and support solutions. From lost, stolen, and damaged wireless handsets to malfunctioning computers, gaming systems, and more, Asurion provides best-in-class support, service, repair, replacement, and delivery worldwide. This role resides within Customer Solutions and supports customer-facing solutions ranging from claims processing to technical support. At Asurio

Full-time

Senior Openlink Endur Business Analyst/Openlink Endur Operations Business Analyst

Remote

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Today

We are seeking a highly experienced Senior Openlink Endur Business Analyst with deep expertise in Endur Back Office operations and functionality. The ideal candidate will have extensive experience supporting commodity and energy trading environments, with strong knowledge of transaction settlements, accounting workflows, operational processes, and Endur back-office modules. This role requires a strong techno-functional consultant who can work closely with Back Office, Operations, Accounting, and

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Contract, Third Party

Depends on Experience

Porter Call Center Operations Analyst

Plano, Texas

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4d ago

About Apexon: Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences. We have been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation.Apexon brings together distinct core competencies in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep experti

Contract

competitive

Project Manager with Genesys Cloud Call Center Operations --(Industry: Healthcare / Pharmaceutical / Patient Services)

Remote

•

Today

Project Manager / Data Analyst Genesys Cloud Call Center Operations (Industry: Healthcare / Pharmaceutical / Patient Services) 14+ years of experience in Project Management, Business Analysis, Operations Analytics, or Contact Center Operations Experience working within a Genesys Cloud call center environment Strong understanding of contact center operations, reporting, and KPI analysis Experience supporting customer service, healthcare operations, patient support, or service delivery teams Adva

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Contract, Third Party

Depends on Experience

Business Analyst - Print Center Operations Oversight - Hybrid

Hybrid in Los Angeles, California

•

Today

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As a Business Analyst - Print Center Operations Oversight - Hybrid at Gainwell, you can contribute your skills as we harness th

Full-time

USD 59,500.00 - 85,000.00 per year

Business Analyst - Print Center Operations Oversight - Hybrid

Hybrid in San Francisco, California

•

Today

Full-time

USD 59,500.00 - 85,000.00 per year

Business Analyst - Print Center Operations Oversight - Hybrid

Hybrid in San Diego, California

•

Today

Full-time

USD 59,500.00 - 85,000.00 per year

Senior Manager Control Center IT Electric Distribution Operations

Oakland, California

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Today

Requisition ID # 172379 Job Category: Information Technology Job Level: Senior Manager Business Unit: Information Technology Work Type: Hybrid Job Location: Oakland Department Overview PG&E IT is a unified organization composed of various departments which collaborate effectively to plan, deliver, and operate high quality technology solutions. Grid and Control Center technology department is in the process of embarking major transformation journey implementing ADMS (Advanced Distribution Ma

Full-time

USD 163,000.00 - 277,000.00 per year

Systems Engineer- Boeing Operations Center (Experienced or Senior)

Seal Beach, California

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Today

Systems Engineer- Boeing Operations Center (Experienced or Senior) Company: The Boeing Company The Boeing Operations Center (BOC) has an opportunity for a Systems Engineer (Experienced or Senior) to join the team in Seal Beach, California. The Systems Engineer will have broad knowledge of Boeing Commercial Airplane systems to support a 24/7 fast-paced environment, solving Urgent/AOG customer issues. The ideal candidate will have knowledge of multiple airplane systems including: hydro-mechanic

Full-time

USD 119,850.00 - 162,150.00 per year

Senior Engineering and Facilities Operations Manager - Upstream Distribution Center - Suffolk, VA

Suffolk, Virginia

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Today

The pay range is $95,000.00 - $171,000.00 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life i

Full-time

USD 95,000.00 - 171,000.00 per year

Banking Operations Senior Business Analyst

El Monte, California

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9d ago

Introduction Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture

Full-time

USD 80,000.00 - 150,000.00 per year

Microsoft D365 Finance and Operations Senior Business Analyst

Houston, Texas

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11d ago

Microsoft D365 Finance and Operations Senior Business Analyst (Finance and SCM) JOB DECRIPTION This industry leader is seeking a full-time Microsoft Dynamics D365 Finance and SCM Business Analyst to implement and support financial and supply chain processes within a highly integrated ERP Environment (Dynamics 365 F &O). This role is ideal for candidates with strong ERP functional experience and a solid understanding of finance processes, including General Ledger, Accounts Receivable, Accounts Pa

Easy Apply

Full-time

$0 - $0

D365 Finance and Operations Senior Business Analyst

Houston, Texas

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Today

Nabors is a leading provider of advanced technology for the energy industry. With operations in about 20 countries, Nabors has established a global network of people, technology and equipment to deploy solutions that deliver safe, efficient and responsible hydrocarbon production. By leveraging its core competencies, particularly in drilling, engineering, automation, data science and manufacturing, Nabors aims to innovate the future of energy and enable the transition to a lower carbon world. Equ

Full-time

-USD

Senior Systems Operations Engineer

Charlotte, North Carolina

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Today

Job Title: Senior Systems Operations Engineer Location: Charlotte, NC, Irving, TX, Chandler, AZ Duration: 18 months Pay Rate: $73.50 Job/Role Description: This role supports application and middleware production operations with a Site Reliability Engineering (SRE) mindset, shifting from reactive operations to proactive reliability engineering across VM-based and container-adjacent environments, including OpenShift (OCP). Provides senior-level application and middleware support for complex, high

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Full-time, Contract

USD74 - USD74

Senior IT Operations Analyst

Las Vegas, Nevada

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Today

We are looking for a Senior IT operations Analyst to start immediately. This is a 6 months contract position, with possible extensions or conversions. 100% on site in Las Vegas, close to Las Vegas Airport area. Up to $52/hour on W2 The Opportunity: We are looking for a Senior IT Operations Analyst to provide advanced systems and application support and to lead upgrade and escalation efforts within our client's hybrid, enterprise IT environment. This role focuses on Tier 3 troubleshooting, vend

Easy Apply

Contract

$40 - $52 per hour

Head of Engineering, Insurance and Business Operations

Richmond, Virginia

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Today

At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with?guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care?and we bring those experiences with us to work in serving our millions of policyholders each day.? We apply that same compassion and empathy as we work with each other and our local co

Full-time

Business Analyst (BA) Operations

Fort Worth, Texas

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17d ago

Must have :- Crew Scheduling or Crew Management Domain :- Airlines Job Description BA Operations role focuses on requirements gathering, process analysis, and documentation for aviation operational modules such as Flight Operations, Crew Scheduling, and Safety. This position acts as a bridge between business stakeholders and technology teams, ensuring that solutions meet operational needs and regulatory compliance. Key Responsibilities Requirements Gathering & Analysis Conduct workshops and inte

Easy Apply

Contract

$50 - $60

Surveillance Security - Operations Officer

St. Louis, Missouri

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Today

Job Description: GardaWorld Security Services is Now Hiring a Surveillance Security Ambassador! Ready to suit up as a Surveillance Security Ambassador? What matters most about a role like this is your sharp eye, capturing every detail as you scan a series of screens. Tell us about your strong observation skills with attention to detail. As a Security Ambassador ? Surveillance, you will be the person spotting threats before they escalate in environments such as a security operations centers, cal

Full-time

Compensation information provided in the description

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