Remote
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Today
Key Responsibilities: Business Process Consulting Lead functional discovery sessions and process workshops to define client-specific business process solutions. Advise clients on best practices for ServiceNow implementations across ITSM, ITOM, HRSD, CSM, and other modules. Create dynamic collateral including process workflows, workshop presentations, and training materials. Partner with IT leaders and process owners to drive organizational readiness and solution adoption. Capture and document bu
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Depends on Experience

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