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Senior Genesys Cloud Engineers (Senior Engineer CCaaS Operations)----------------

Remote

•

Today

General Challenges We have been struggling with both roles due to: Candidates having primarily onprem Genesys Engage experience instead of Genesys Cloud.Limited candidates who meet the required years of handson cloud experience.Clearance requirements narrowing the talent pool. Senior Genesys Cloud Engineers (2 openings) Key Requirements5 years of Genesys Cloud experience preferred.3 years is acceptable and considered strong given market limitations.Candidates must have hands-on engineering expe

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Contract

$50 - $60

Senior Genesys Cloud Engineers

Remote or Hybrid in Virginia

•

Today

Position: Senior Genesys Cloud Engineers (Senior Engineer CCaaS Operations) Location: 100% Remote Duration: Contract to Hire Two Interviews: 2 rounds (all Virtual) Genesys CLOUD EXPERIENCE IS A MUST < General Challenges We have been struggling with both roles due to: Candidates having primarily on prem Genesys Engage experience instead of Genesys Cloud. Limited candidates who meet the required years of hands on cloud experience. Clearance requirements narrowing the talent pool. 1. Senior Ge

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Contract, Third Party

SENIOR GENESYS CLOUD ENGINEERS (SENIOR ENGINEER – CCAAS OPERATIONS)

Remote

•

Today

General Challenges We have been struggling with both roles due to: Candidates having primarily onprem Genesys Engage experienceinstead of Genesys Cloud.Limited candidates who meet the required years of handson cloud experience.Clearance requirements narrowing the talent pool. 1. Senior Genesys Cloud Engineers (2 openings) Key Requirements 5 years of Genesys Cloud experience preferred.3 years is acceptable and considered strong given market limitations.Candidates must have hands-on engineering ex

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Contract

65+

Senior Genesys Cloud Engineer, W2 role,

Remote

•

Today

Genesys CLOUD EXPERIENCE IS A MUST < NO C2C or Any Agency will work here, Only W2 Title: Senior Genesys Cloud Engineers (Senior Engineer CCaaS Operations) Openings: Two Interviews: 2 rounds (all Virtual) C2C: $/hr on w2 no benefits Location: 100% Remote 6-12 months General Challenges We have been struggling with both roles due to:Candidates having primarily onprem Genesys Engage experienceinstead of Genesys Cloud.Limited candidates who meet the required years of handson cloud experience.Clear

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Contract

Depends on Experience

Genesys Engineers

Remote

•

Today

T+S Need DL and LinkedinRemoteCTH General Challenges We have been struggling with both roles due to: Candidates having primarily onprem Genesys Engage experience instead of Genesys Cloud.Limited candidates who meet the required years of handson cloud experience.Clearance requirements narrowing the talent pool. 1. Senior Genesys Cloud Engineers (2 openings) Key Requirements 5 years of Genesys Cloud experience preferred.3 years is acceptable and considered strong given market limitations.Candida

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Contract

$50 - $60

Genesys Cloud Architecture

Remote

•

Today

Job Title: Genesys Cloud Architecture Location: Remote Soft Skills requirements Excellent communication and conversation skills (Verbal and Written)Good documentation skillsGood working knowledge of MS OFFICE (Including MS Project and Visio)Should have good customer handling skillsCertification requirements: Google Cloud Platform (Mandatory)ITIL Foundation (Preferred)Skills required Experience in migrating contact centres to Genesys Cloud CX. Should be Hands on in Genesys Cloud enablement, conf

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Third Party, Contract

Depends on Experience

Genesys Contact Center engineer l Cloud certified

Remote

•

7d ago

Genesys Contact Center Cloud Certified Engineer Remote | Mon Fri, 8:00 AM 5:00 PM ET We are seeking a Genesys Contact Center Cloud Certified Engineer to support a enterprise Unified Communications / Contact Center (UC/CC) environment in a key functional engineering capacity. This role focuses on platform design, API integrations, and enterprise contact center architecture support. Required Qualifications Active Genesys Contact Center Cloud CertificationStrong hands-on experience with Genesys AP

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Contract

Depends on Experience

Genesys AI SME Engineer

Remote

•

7d ago

Genesys AI SME Engineer Remote | 12+ Months | ASAP Start Public Trust Clearance Eligible Seeking a strong engineer who has built and deployed enterprise-grade AI within contact center environments. We are hiring a Genesys AI Subject Matter Expert with strong hands-on experience in Genesys Cloud CX and Agentic/Generative AI solutions for CX automation. Core Platform Expertise Genesys AI Studio (AI Guides, Virtual Agents, Copilot)Digital Bots, Knowledge Workbench, Intent MinerArchitect flows & AP

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Contract

Depends on Experience

CRM Lead

Remote

•

Yesterday

Title:Oracle CRM Lead Location: Remote Duration: Long time contract Required Skills 5+ years of experience in CRM leadership or consulting roles with Oracle Service Cloud (Fusion). Solid understanding of customer service operations and CRM/contact center best practices. Strong communication, stakeholder management, and onsite leadership skills. Ability to create detailed functional and technical documentation. Experience managing projects in cross-functional enterprise environments

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Contract, Third Party

$65 - $70

Five9 Technical Trainer

Remote or St. Louis, Missouri

•

Today

RESPONSIBILITIES: Kforce has a client that is seeking a Five9 Technical Trainer in Saint Louis, MO. Overview: We are seeking a detail-oriented Technical Training Specialist to assist on the rollout of the Five9 Intelligent Cloud Contact Center and manage this critical function. This role begins with a massive deployment phase-onboarding 200 call centers in the East Region by year-end-before shifting focus to the West Region. Once the initial migration is complete, you will transition into an o

Contract

$90,000 - $120,000 hourly

Microsoft Dynamics Architect

Remote

•

6d ago

Role: Microsoft Dynamics Architect Job Title:Solution Architect I Enterprise Solutions Role:Microsoft Dynamics 365 Architect (Healthcare Payer Focus) Location:USA Remote Role Overview We are seeking an experiencedMicrosoft Dynamics Architectto design and implement enterprise-scale solutions leveragingMicrosoft Dynamics 365, Microsoft Cloud for Healthcare, and Power Platform. This role will lead architecture and integration acrossDynamics 365, Genesys Cloud CX, Snowflake, and core healthcare pa

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Third Party, Contract

45 - 55

Forward Deployed Engineer

Remote

•

Today

About Humach: Humach is reinventing customer experience with emotionally intelligent AI agents. As the creators of the worlds most customer-centric digital workforce, we blend cutting-edge LLMs, voice biometrics, and intelligent orchestration into real-time service solutions. Backed by top partners and ambitious clients, were scaling fast and need talented engineers to help us deliver impact. Role Overview: As aForward Deployed Engineer (FDE)at Humach, you will work at the intersection of softwa

Full-time

Depends on Experience

Genesys CX Enablement & Strategy Architect

Remote

•

Today

Overview LMI is seeking a Lead Genesys CX Enablement & Strategy Architect to support the Department of Veterans Affairs (VA) enterprise deployment of the Genesys Cloud Customer Experience (CX) solution across 65+ contact centers serving more than 11,000 employees. This role blends contact center platform expertise with strategy and advisory capabilities. The position is remote. The Lead Genesys CX Enablement & Strategy Architect serves as both the functional authority for platform enablement an

Contract

USD 175,000.00 - 225,000.00 per year

Service Desk Analyst

Arlington, Virginia

•

Today

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, ef?cient, and cost-effective solutions that drive measurable results. Learn more at

Full-time

Space Systems Engineer

Chantilly, Virginia

•

Today

Job Number: R0232528 Space Systems Engineer The Opportunity: Are you looking for an opportunity to combine your newly minted technical skills with big picture thinking to make an impact on C5ISR related development programs? You understand your customer's operational environment and are beginning to learn how to develop the right systems for their evolving mission needs. Your ability to help translate real-world needs into technical specifications and related architectures makes you an integral

Full-time

USD 99,000.00 - 225,000.00 per year

Director, Enterprise PMO

Remote

•

Today

Description & Requirements Maximus is seeking a Director, Enterprise Program Management Office (EPMO) to support complex projects, business operations and client initiatives. The ideal candidate will possess strong leadership and project management skills, experience with complex technical projects, and the ability to collaborate across teams for timely, high-quality delivery. If you thrive in a fast-paced environment and excel at managing cross-functional projects, we encourage you to apply. Th

Full-time

USD 150,000.00 per year

Google Cloud Executive Delivery Architect

Remote or Chicago, Illinois

•

Today

We Are: Accenture is a leading partner to the world's major cloud providers, including AWS, Azure, and Google. Accenture Google Business Group (AGBG) focuses on Cloud solutions leveraging Google's Cloud Platform. Our AGBG professionals deliver a full stack of integrated cloud capabilities across data, edge, integrated infrastructure and applications, deep ecosystem skills, culture of change along with a deep industry expertise to shape, move, build and operate our clients' businesses in the clou

Full-time

USD 132,500.00 per year

Product Forward Deployed Engineer, ITSM & CCaaS (Senior/Lead/Principal)

Remote or Washington

•

Today

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate

Full-time

USD 117,200.00 per year

Principal Solutions Architect for Conversational AI

Remote

•

Today

Become a part of our caring community and help us put health first The Principal Solutions Architect works with user groups to solve business problems with available technology including hardware, software, databases, and peripherals. The Principal Solutions Architect provides strategic advice and guidance to functional team(s). Highly skilled with broad, advanced technical experience. Role Summary The Principal Architect for Conversational AI owns the end-to-end technical architecture for ent

Full-time

USD 172,200.00 - 236,900.00 per year

CRM Lead - Oracle Fusion

Remote

•

Yesterday

We are looking for CRM Lead for San Jose, CA. (Open for remote -Ready to work in PST time zone) Required Skills 5+ years of experience in CRM leadership or consulting roles with Oracle Service Cloud (Fusion).Solid understanding of customer service operations and CRM/contact center best practices.Strong communication, stakeholder management, and onsite leadership skills.Ability to create detailed functional and technical documentation.Experience managing projects in cross-functional enterprise en

Easy Apply

Contract

$60 - $70

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