We are seeking a high-energy, versatile professional to bridge the gap between heavy industrial technology and world-class IT service delivery. This is a "boots-on-the-ground" role where you will be equally comfortable troubleshooting production hardware on the plant floor and managing high-level stakeholder escalations in the office. As a production-critical team member, you will ensure the facility remains operational while driving a culture of "making people happy" through proactive IT servi