Salesforce Business Analyst

Hybrid in Boston, MA, US • Posted 1 day ago • Updated 1 day ago
Contract W2
12 Months
No Travel Required
Hybrid
Depends on Experience
Fitment

Dice Job Match Score™

⏳ Almost there, hang tight...

Job Details

Skills

  • Agile
  • Business Process
  • JIRA
  • Collaboration
  • Acceptance Testing
  • Process Analysis
  • Salesforce.com
  • Process Flow
  • User Stories
  • Software Development Methodology
  • Public Sector
  • Reporting
  • Requirements Elicitation
  • Communication
  • Stakeholder Management
  • Training
  • Use Cases
  • Dashboard
  • Workflow
  • Data Governance
  • DevOps
  • Microsoft Azure
  • Scrum
  • User Guides

Summary

Key Responsibilities:

✔ Gather and document business, functional, and technical requirements

✔ Lead stakeholder interviews, workshops, and discovery sessions

✔ Analyze business processes and recommend Salesforce solutions

✔ Create user stories, process flows, use cases, and acceptance criteria

✔ Collaborate with Agile/Scrum teams throughout the SDLC

✔ Support Salesforce configuration, reporting, workflows, dashboards, and automation

✔ Coordinate and execute User Acceptance Testing (UAT)

✔ Develop training materials, SOPs, and user documentation

 

Required Qualifications:

✅ 7+ years of Business Analyst experience

✅ Hands-on Salesforce experience (configuration, workflows, reporting, dashboards)

✅ Strong requirements gathering and process analysis skills

✅ Experience working in Agile/Scrum environments

✅ Excellent communication and stakeholder management skills

 

Preferred:

⭐ Salesforce Administrator and/or Business Analyst Certification

⭐ Government or Public Sector experience

⭐ Experience with Jira and/or Azure DevOps

⭐ Knowledge of Salesforce integrations and data governance

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91099677
  • Position Id: 9020158
  • Posted 1 day ago
Contact the job poster
BS

Bala Subramanayam

Recruiter @ Talent Groups
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