"amazon connect" jobs in Remote

Telephony Product manager( Amazon Connect)-Plano,TX / Pittsburgh, PA -Hybrid

Hybrid in Plano, Texas

•

30+d ago

Key Responsibilities 1.Lead the Enterprise Telephony Modernization Program Own the full modernization lifecycle: discovery, design, implementation, cutover, and legacy decommissioning. Design a roadmap spanning platform migration, routing redesign, IVR development, analytics, and enterprise readiness. Ensure platform stability and business continuity throughout the transition. Work with internal teams to implement voice AI where applicable 2.Simplify and Modernize Number & Routing Architecture

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Contract

Depends on Experience

AWS Connect Solutions Engineer

Dallas, Texas

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9d ago

AWS Connect Solutions Engineer Location: Dallas TX (onsite) Required skills: Amazon Connect, Amazon Lex, AWS Lambda, AWS pinpoint or End User Message & Amazon Dynamo DBNice to have skills: Service design with developer background and quick learning ability.Experience with AWS customer engagement tools (Connect, Lex, etc.).Configure contact flows and build reports in AWS Connect.Integrate AWS Connect IVR with platforms using APIs and AWS services (Lambda, DynamoDB, S3, etc.).Hands-on experience w

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Contract

Depends on Experience

IVR Engineer (Amazon Connect) Onsite

Greensboro, North Carolina

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15d ago

Job Title: IVR Engineer (Amazon Connect) Onsite Location: Greensboro, NC (Onsite) Job Type: Long-Term Contract Job Description: We are seeking an experienced IVR Engineer to design, develop, and support cloud-based telephony solutions using the AWS ecosystem. The ideal candidate will have strong expertise in Amazon Connect and related AWS services to build scalable, AI-powered IVR systems that enhance customer experience and optimize call handling. Key Responsibilities: Design and implement IVR

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Contract, Third Party

Depends on Experience

Amazon Connect engineer

Remote

•

Today

Amazon Connect engineer with Salesforce exp Duration: 12 Months + Remote Seeking a Senior Salesforce Developer with deep expertise in Service Cloud Omnichannel capabilities and integration with Amazon Connect. This role will be responsible for modernizing customer engagement channels (Email, Chat, Voice) and leading the transition from legacy Omnichannel configurations to next-generation routing frameworks ahead of end-of-life timelines. Omnichannel Modernization & Routing Lead migration from l

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Contract

$50 - $60

AWS Architect with AWS Connect exp

Hybrid in Dallas, Texas

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Today

Job Title: AWS Architect (Amazon Connect) Location: Dallas, TX Duration: 24+ Months Hybrid Work Responsibilities: Lead architecture and design for Amazon Connect (CCaaS) implementationsProvide technical direction and architectural decision-makingEnsure alignment across solution design, delivery, and governanceManage dependencies and identify/escalate risksCollaborate with solution architecture and delivery teams Requirements: Strong experience with AWS and Amazon ConnectExcellent communication

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Third Party, Contract

Depends on Experience

Senior Salesforce Developer ( Strong Amazon Connect Exp needed)

San Francisco, California

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Today

Need StrongExperience on AMAZON CONNECT Job Title: Senior Salesforce Developer Location: San Francisco, CA - Hybrid / Remote Duration : Long Term Contract Job Description: Seeking a Senior Salesforce Developer with deep expertise in Service Cloud Omnichannel capabilities and integration with Amazon Connect. This role will be responsible for modernizing customer engagement channels (Email, Chat, Voice) and leading the transition from legacy Omnichannel configurations to next-generati

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Third Party, Contract

Depends on Experience

Amazon Connect Voice Engineer with Java Experience at Remote work

Remote

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2d ago

Job Title:Amazon Connect Voice Engineer (Java) Location: Remote Duration: 6+ Months Responsibilities: Design, develop, and implement solutions using Amazon Connect for contact center operationsConfigure and manage voice workflows, call routing, IVR systems, and integrationsDevelop and maintain backend services and integrations using JavaCollaborate with cross-functional teams to gather requirements and translate them into scalable voice solutionsIntegrate Amazon Connect with external systems (CR

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Third Party, Contract

Depends on Experience

AWS Connect Engineer

Juno Beach, Florida

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Today

Job#: 3024307 Job Description: Overview We are seeking a hands-on AWS AI Engineer to support a high-impact Energy Preparedness Initiative. This team builds systems that help coordinate response efforts during major weather events, outages, and high-travel emergencies-even across state lines. A primary focus of this role is developing and expanding our AI-powered Travel Assistance platform, enabling users to interact through text (and later voice) with intelligent agents that help streamline t

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Full-time

AWS Connect Solutions Engineer

Dallas, Texas

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Today

RESPONSIBILITIES: Kforce has a client in Dallas, TX that is seeking an AWS Connect Solutions Engineer to design, build, and optimize cloud contact center experiences on Amazon Connect for a leading Energy & Utilities company. You'll partner with product, operations, and customer experience teams to deliver scalable, secure, and data-driven customer service capabilities-spanning IVR, chat, and omnichannel messaging-while integrating with core enterprise platforms. Responsibilities: * Design & Im

Contract

$40 - $46 hourly

Amazon Connect Engineer

Remote

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Today

Amazon Connect Engineer - Remote PLEASE NOTE: This is a 6 month contrac to hire and needs to meet Client full-time conversion policies. Those dependent on a work permit sponsor now or anytime in the future (ie H1B, OPT, CPT, etc) do not meet Client requirements for this opening. Must Haves: 3+ years of Amazon Connect implementation experienceStrong knowledge of call flow design and IVR developmentExperience with security profile architecture and user access managementFamiliarity with identity an

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Contract

$60 - $70

Gen AI Architect-CCaaS-Amazon Connect || Onsite || Charlotte, North Carolina

Charlotte, North Carolina

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6d ago

We are seeking a highly experienced Gen AI Architect with deep expertise in cloud-based contact center platforms to lead the design and implementation of next-generation customer engagement solutions for a leading banking client. This role will focus on building intelligent, scalable, and secure CCaaS platforms using Amazon Connect on Amazon Web Services, enhanced with Generative AI capabilities to transform customer experience. Key ResponsibilitiesArchitecture & DesignDesign end-to-end CCaaS ar

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Contract

Depends on Experience

Amazon Connect Architect

Remote

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13d ago

Position: Amazon Connect Architect Location: Remote Employment Type: Contract to Hire Role Overview We are seeking a highly skilled Amazon Connect Architect to design, implement, and optimize cloud-based Contact Center as a Service (CCaaS) solutions on AWS. The ideal candidate will have deep expertise in Amazon Connect and its integration with AWS services, third-party systems, and enterprise applications. The architect will partner with business stakeholders, solution teams, and developers t

Contract, Third Party

Depends on Experience

Solutions Architect - Amazon Connect

Remote

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22d ago

Job Title: Solutions Architect Amazon Connect Focus: Cloud Contact Centers | Amazon Connect Implementations Location: Remote (US-based preferred) Employment Type: Full-time / Contract / Consulting (flexible) About the Role We are looking for an experienced Solutions Architect with hands-on expertise in Amazon Connect to design, implement, and scale cloud-native contact center solutions for innovative customers. This role is ideal for someone who has implemented Amazon Connect in real-world envi

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Contract

Depends on Experience

Amazon Connect Voice Engineer (Java)

Remote

•

Yesterday

Hello eveyone! We are hiring for Amazon Connect Voice Engineer with Java and voice/telephony background (IVR, call routing) with my direct client at Remote locations for 6+ Months of contract. Please find the job description below and let me know your level of interest. Job Title: Amazon Connect Voice Engineer (Java) Location: Remote - USA Duration: 6+ Months of contract - Only W2 Responsibilities: Design, develop, and implement solutions using Amazon Connect for contact center operations Con

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Contract

45 - 50

Application Architect- Amazon Connect SME

Atlanta, Georgia

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Today

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Acce

Full-time

USD 125,000.00 - 150,000.00 per year

Application Architect - Amazon Connect SME

Charlotte, North Carolina

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Today

Full-time

GenAi Application Developer

Remote

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3d ago

Job description: Opening for an early career GenAI Application Developer to build and enhance AI-powered applications for an AWS Contact Center As a Service (CCAS) platform that uses Amazon Connect, Lex V2, Amazon Q in Connect, Contact Lens, Bedrock, OpenSearch, and Lambda (Python). This is a software development role focused on conversation flow design, Amazon Connect integrations, AI service orchestration, generative AI safety, and the creation of supporting APIs and data pipelines to improve

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Contract

$45 - $60

AWS Developer

Remote

•

Yesterday

Job Title:AWS Developer Location:Oakland, ME Duration: long term Job ID:4CI -7396 Required Qualifications: Develop and implement scalable email and SMS campaigns using AWS services like Lambda, Pinpoint, and Connect Build and manage serverless applications using AWS CloudFormation and Python Integrate messaging services such as SQS and SES for reliable communication workflows Monitor, troubleshoot, and optimize applications using CloudWatch and CloudFront Design cloud-native solutio

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Full-time, Contract, Third Party

Depends on Experience

AWS Developer - (SQS, SES, and other messaging services)

No location provided

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Today

Job Title: AWS Developer Location: 100% Remote Duration: 12+ Months Contract Job Overview This role requires hands-on experience in building and managing application-level messaging workflows, specifically focused on email and SMS campaigns using AWS messaging services. This is not a generic AWS Engineer role, and the ideal candidate should have strong experience with messaging systems and campaign development. Key Responsibilities Develop and manage email and SMS messaging campaigns using AWS

Full-time, Part-time, Contract, Third Party

Technical Program Manager

Hybrid in Santa Clara, California

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16d ago

510 years of experience in program management, project management, business analysis, or management consulting. Experience working in or with enterprise technology, SaaS, or business systems teams. Demonstrated ability to support senior program leaders while also leading smaller initiatives independently. Strong analytical skills with experience producing executive level reporting and insights. Proficiency with analytics and visualization tools (Excel, Power BI, Tableau) and PM tools (Smartsheet

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Contract

Depends on Experience

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"amazon connect" jobs in Remote