Call center Jobs in Texas

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Analytics Specialist - Call Center Capacity Planning & Staffing Strategy- Remote

Invixon Technologies

Remote

Contract, Third Party

Role: Analytics Specialist - Call Center Capacity Planning & Staffing Strategy Location: Remote Key Responsibilities: Capacity Planning: Analyze Workforce Data: Collect and analyze various workforce data, including employee turnover, recruitment, training, call volume, and other relevant metrics to identify staffing needs and gaps.Develop Capacity Plans: Create comprehensive workforce plans and strategies based on data analysis, including forecasting call volume and demand to ensure appropriate

Analytics Specialist - Call Center Capacity Planning & Staffing Strategy

Invixon Technologies

Remote

Full-time

Capacity Planning: Analyze Workforce Data: Collect and analyze various workforce data, including employee turnover, recruitment, training, call volume, and other relevant metrics to identify staffing needs and gaps. Develop Capacity Plans: Create comprehensive workforce plans and strategies based on data analysis, including forecasting call volume and demand to ensure appropriate staffing levels to meet service level goals. Operational Efficiency: Identify opportunities to improve and maintai

Call Center Technician

Judge Group, Inc.

Haslet, Texas, USA

Contract

Location: Haslet, TX Salary: Negotiable Description: Our client is currently seeking a Call Center Technician! This is a 3-month contract to hire opportunity and will be fully onsite in Fort Worth TX! Opportunity: The Call Center Technician will be responsible for handling inbound calls, documenting issues, creating service tickets, and providing basic troubleshooting for corporate and store locations. Calls will involve a variety of support needs, including alarm testing, fuel operations

100% Remote - Customer support representative/Call Center representative -100% Remote - Only W2

Empower Professionals

Remote

Contract

Role: Customer Service Analysts/Contact Center Support Location: Remote Duration: 12+ Months Rate: $13.50 on W2 AI Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually. Closed workspace (any room that can be closed by a door, office, bedroom, etc.) No shared living spaces unless living alone If the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.) Highspeed Internet verification (sc

IT SERVICE OPERATIONS

Orbitz Technologies Inc

Remote

Full-time

SENIOR MANAGER, IT SERVICE OPERATIONS (NY OR DC ONLY) Location: Job is fully remote, no location specified Security Clearance Required: No Benefits - Full Relocation Assistance Available - No Commission Compensation - No Bonus Eligible - Yes Overtime Eligible - No Interview Travel Reimbursed - No CANDIDATE DETAILS Seniority Level - Mid-Senior Management Experience Required - No Minimum Education - Bachelor's Degree Willingness to Travel - Occasionally Industry: Legal Job Category: Information T

Care Management Support Coordinator II

Pyramid Consulting, Inc.

Remote

Contract

Immediate need for a talented Care Management Support Coordinator II. This is a 06+ months contract opportunity with long-term potential and is located in Tampa, FL / Charlotte, NC / Hazard, KY / St. Louis, MO / Tempe/Phoenix, AZ(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-78523 Pay Range: $17 - $19/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depe

Customer Service Representative

Pyramid Consulting, Inc.

Remote

Contract

Immediate need for a talented Customer Service Representative. This is a 15+ months contract to opportunity with long-term potential and is located in CA (Remote). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-77216 Pay Range: $19 - $19.32/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Receives and responds to r

Care Management Support Coordinator II (Bilingual in Spanish)

Pyramid Consulting, Inc.

Remote

Contract

Immediate need for a talented Care Management Support Coordinator II (Bilingual in Spanish). This is a 06+months Contract-to-Hire opportunity with long-term potential and is located in Tampa, FL,Charlotte, NC, Hazard, KY, St. Louis, MO,Tempe/Phoenix, AZ(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-77653 Pay Range: $19 - $20/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, a

Product Owner with Lexis Nexis

Headway Tek Inc

US

Full-time, Part-time, Third Party, Contract

Product Owner with Lexis Nexis Remote 1 Year JD Serve as a linchpin between Lexis Nexis vendor and internal / CDE delivery teams Expertise in digital and security domains specifically ability to think through workflows related to implementation of Lexis Nexis security features on Mobile, Portal and Call center experiences Individual will help define product strategy / customer experience for Lexis Nexis Expertise in Scaled Agile and can write both technical and customer experience features /

Director IT Service Operations > 100% REMOTE

Marencor

Remote

Full-time

Director IT Service Operations > 100% REMOTE Location 100% REMOTE (BUT > MUST live in NY or Washington, DC area ) Industry: Healthcare / Health Services Possibility of light travel and coming into the office as needed. Our client, a leading professional services organization, is seeking a Senior Manager, IT Service Operations to oversee and optimize the performance of its IT service teams. This is a highly metrics-driven position focused on enhancing operational effectiveness across a global se

Tier 1 Helpdesk Support

TEKsystems

Remote or Coppell, Texas, USA

Full-time

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdes

Tier 1 Helpdesk Support

TEKsystems c/o Allegis Group

Coppell, Texas, USA

Full-time

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdes

Software Engineering Senior Advisors- Hybrid

Cigna

Remote or Morris Plains, New Jersey, USA

Full-time

The job profile for this position is Software Engineering Senior Advisor, which is a Band 4 Contributor Career Track Role with Cigna-Evernorth Services Inc. Responsibilities- Write and modify complex software application programs, and lead work groups responsible for software development, design, documentation, troubleshooting, and quality testing of contact center applications.Support and enhance applications used by consumers and internal call center agents.Assist in preparing for the adoptio

Technical Support Representative

Viasat, Inc.

Texas, USA

Full-time

About us One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team. What you'll do Our College Station, TX location is growing rapidly and loo

IT Support

Robert Half

Grand Prairie, Texas, USA

Full-time

Description We are looking for a dedicated IT Support specialist to join our team in Grand Prairie, Texas. In this Contract-to-Permanent position, you will provide first-level technical assistance to both internal and external clients, ensuring efficient resolution of technical issues. This role is ideal for someone with a strong foundation in troubleshooting and excellent communication skills. Title: IT Support Location: Grand Prairie, Tx Duration: 6 Month Contract to Hire Pay: $18-22 per hou

IT Help Desk Analyst 1 (evening shift) - HYBRID (2 days per week onsite)

Trinity Health

Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems

IT Help Desk Analyst 1 (day shift) - HYBRID (2 days per week onsite)

Trinity Health

Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems

Service Desk Specialist or IT Help Desk (Bilingual: German/English)

Calance

Dallas, Texas, USA

Contract

** The quickest way to be considered for this role is to CALL US directly! Click "Apply On Web" or "Apply Now" to access our Recruiter s contact details and give us a call today! ** ** We will NOT accept 3rd Party (C2C) Contractors ** Position:Service Desk Specialist or IT Help Desk (Bilingual: German/English) Job Ref #:43592 Duration:6 Months to Hire (Contract To Hire) Location:ONSITE - Dallas, TX 75225 Pay Rate:OPEN/Market Rate (W2 Only) This role is 100% ONSITE, no remote work is offere

Revenue Cycle Analyst

Document Storage Systems Inc

Remote or Florida, USA

Full-time

Job Details Level: Experienced Job Location: REMOTE POSITION - Anywhere, FL Position Type: Full Time Education Level: 4 Year Degree Salary Range: Undisclosed Travel Percentage: Up to 50% Job Shift: Day Description DSS, Inc. is a leading health information software development and systems integration company, offering services and solutions utilized daily by thousands of clinicians and administrative staff across both public and private sectors nationwide. We are currently seeking a Revenue Cy

Application Security Lead (Hybrid)

Motorola Solutions

Remote or Chicago, Illinois, USA

Full-time

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us buil