Contact center Jobs in California

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1 - 20 of 55 Jobs

MS Dynamics Contact Center migration Architect - REMOTE

NJTECH INC.

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Remote

Contract

We at NJTECH are focused on hiring highly skilled professionals who are excited by the opportunity to make a true impact on their careers as well as on our clients' business. We power our clients success and drive our consultants career growth. We are seeking an experienced and outstanding Solution Architect (MS Dynamics Contact Center) for one of our esteemed clients. Role: Solution Architect (MS Dynamics Contact Center) Location: REMOTE Lead the architectural design and implementation of MS
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Posted 7 days ago | Updated 9 hours ago

Genesys Developer (Genesys Cloud CX Architect, 5 years of contact center operations experience)

Hanker Systems Inc

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Remote

Contract

Hello, This is Archana from hanker Systems Inc. Reaching out to you for a great opportunity with one of our direct client. Title: Genesys Developer Remote SCOPE OF WORK:SMUD s Unified Communication and Collaboration team is seeking a contractor with Genesys Cloud CX development skills with a working knowledge of flow development in Architect (voice, email, digital messaging, ACD/IVR). The contractor will work on a task order basis on assignments involving IVR interaction flow development, Chatbo
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Posted 4 hours ago

Genesys Cloud Contact Center SME

Brezo Business Solutions LLP

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Remote

Contract

We are hiring for a Genesys SME long term contractual job opportunity as posted below. Interested ! Please apply with your most updated resume. Title: Genesys Cloud Contact Center SME Location: Fully Remote Shift #: Mon Tues, Thurs-Fri ; 2am-12pm ET Duration: 1 yr Desired Start: June ASAP Requirements: Should be able to pass a drug screening, background check, and Public Trust Qualifications: Bachelor s degree required or equivalent experience. At least 8 years of hands-on configuration, implem
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Posted 20 days ago

Project Manager (Implementation & Deployment for Contact Center Solutions)

Eliassen Group

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Anywhere, US

Full-time

Description: *100% Remote* Industry leading business communications & digital transformation organization seeking a talented Project Manager. This is a full-time, permanent opportunity, offering a competitive salary and comprehensive benefits package. Qualified applicants must be willing and able to work on a w2 basis. Rate: $100,000k - $120,000k/year Responsibilities: The Project Manager (PM) is responsible for successful deployments of software and SIP solutions for the full Project Life
Posted 19 days ago | Updated 1 hour ago

Business Systems Analyst - Contact Center Technology

AVA Consulting

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Remote

Contract

AVA Consulting is seeking a Business Systems Analyst - Contact Center Technology Location: Remote U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. Job Description: We are looking for a seasoned Business Systems Analyst with deep experience in contact center technology, especially Genesys Cloud, and a strong track record of supporting or implementing back-office routing frameworks. In this role, you ll serve as a key partner t
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Posted 21 days ago | Updated 9 hours ago

Sales Executive / Business Development - Contact Center & Cloud Solutions

Sensiple Inc.

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Remote

Full-time

Sensipleis looking for an experienced and results-drivenBusiness Development Executivewith a strong background inSoftware Services, SaaS product sales, and Cloud-based Contact Center solutions. The ideal candidate will focus on identifying, engaging, and closing opportunities inCloud Contact Centerplatforms (Amazon Connect, Google CCAI, Genesys, Avaya, Azure Communication Services, etc.) and broaderCX transformation initiatives. Location: Remote Key Responsibilities: Generate new business oppor
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Posted 60+ days ago | Updated 9 hours ago

Contact Center Supervisor

Infinite Computer Solutions (ICS)

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Remote

Full-time

CMO Operations Supervisor Overview The Customer Service Supervisor/Operations Supervisor monitors the daily operations of a team responsible for triaging daily referrals, preparing and scheduling medical examinations. The Supervisor provides departmental leadership and supervision of contact center employees, and the position requires strong communication and leadership skills with the ability to prioritize and delegate effectively to ensure quality, customer experience and performance metrics
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Posted 60+ days ago | Updated 2 days ago

Project Coordinator

NexZen Tek Solutions Inc

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Remote

Contract, Third Party

Role: Project Coordinator Location: Remote Job Description: Project Coordinator with CX exp UcaaS or CCaaS even Voice, Unified Communications, Cisco Contact center is good enough
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Posted 8 days ago

Senior Developer Telecom & Unified Communications Integration-Remote

Cyber Sphere LLC

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Remote

Contract

Title -Senior Developer Telecom & Unified Communications Integration Location-Remote Duration Contract Job Description: Note - It s not a specific project Per se. It s a hodgepodge of custom integration request from the various lines of business within the Org. Someone with Developer skills set with experience doing contact center or unified communication integrations. Telephony, Cisco, etc More Developer than Telephony Key Responsibilities: Design, develop, test, and debug robust applications
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Posted 1 day ago

Genesys Developer

Technet

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Remote

Contract, Third Party

Genesys Developer Remote / Pacific Time 6 Months SCOPE OF WORK: Seeking a contractor with Genesys Cloud CX development skills with a working knowledge of flow development in Architect (voice, email, digital messaging, ACD/IVR). The contractor will work on a task order basis on assignments involving IVR interaction flow development, Chatbot and associated Genesys reporting enhancements. The contractor may also be asked to consult on and/or focus on requirements, design and implementation deliver
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Posted 4 hours ago

Genesys CX Architect (IVR)

Resource Point LLc

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Remote

Contract, Third Party

Title: Genesys CX Architect (IVR) Location: Remote Duration: 12 months with possible extension. Technology Consultant Job Description: Plan, develop, test and implement Contact Center solutions that improve business efficiency and productivity as well as support business strategies and goals. Identify and communicate business needs and translate business requirements into technical system and functional specifications. Maintain the broadest range and depth of knowledge in the Contact Center re
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Posted 6 days ago

7098 - Genesys Cloud CX Developer (Must reside in the Sacramento area to be considered)

Staff Tech

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Sacramento, California, USA

Contract

Job Description: A public sector communications technology team is seeking a Genesys Cloud CX Developer to support ongoing enhancements and integrations related to contact center technologies. This includes work with IVR/Chatbot interaction flow development, digital messaging, and related reporting enhancements. This role is ideal for a developer with strong hands-on Genesys Architect experience and a solid understanding of contact center operations. Responsibilities: Develop and maintain intera
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Posted 4 hours ago

Genesys Developer // REMOTE

Key Business Solutions, Inc.

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Remote

Contract, Third Party

Genesys Developer Remote in Sacramento, CA 12 months Need local to CA Seeking a Genesys Developer to join their team. As a Genesys Developer, you will be part of the Unified Communication and Collaboration team supporting innovative solutions. The ideal candidate will have strong analytical skills, excellent problem-solving abilities, and effective communication skills which will align successfully in the organization. What's the Job: Develop and implement IVR interaction flows using Genesys Arc
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Posted 1 hour ago

Senior Genesys Developer

Infojini

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California, USA

Contract, Third Party

Summary We are seeking a contractor with Genesys Cloud CX development skills with a working knowledge of flow development in Architect (voice, email, digital messaging, ACD/IVR). The contractor will work on a task order basis on assignments involving IVR interaction flow development, Chatbot and associated Genesys reporting enhancements. The contractor may also be asked to consult on and/or focus on requirements, design and implementation deliverables of prioritized Genesys enhancements request
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Posted 2 hours ago

AVAYA Technical Program Manager

Brezo Business Solutions LLP

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Remote

Contract

Job Title: AVAYA Technical Program ManagerLocation: RemoteDuration : 1-2 years About the Role:We are looking for a highly skilled Technical Program Manager (TPM) with deep expertise in AVAYA contact center technologies and a strong track record of managing telephony transitions and transformations. This is a strategic and hands-on role, requiring exceptional program leadership, stakeholder management, and technical fluency across the AVAYA ecosystem. Key Responsibilities:Lead the end-to-end tra
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Posted 7 hours ago

Genesys Developer .

ATA ANALYTIQ LLC

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Remote

Third Party, Contract

Client: SMUD Role: Genesys Developer. Remote 6 + Months SCOPE OF WORK: SMUD s Unified Communication and Collaboration team is seeking a contractor with Genesys Cloud CX development skills with a working knowledge of flow development in Architect (voice, email, digital messaging, ACD/IVR). The contractor will work on a task order basis on assignments involving IVR interaction flow development, Chatbot and associated Genesys reporting enhancements. The contractor may also be asked to consult on a
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Posted 2 hours ago

CX Architect (IVR)

Genius Business Solutions

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Remote

Third Party, Contract

Are you a passionate IT trailblazer a growth-focused, problem-solver who takes full ownership of your work, wants to collaborate & co-create with fellow IT experts, innovate, learn new skills, create new solutions & drive your career to the pinnacle of your potential? If so, you will love working with our Sales Team we are constantly innovating to create breakthrough solutions for our client s growth through a vibrant, fun team culture. Featured in CNBC, Digital Journal, Fox News & CIO Review, G
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Posted 3 hours ago | Updated 2 hours ago

Avaya Solutions Architect (Voice Transformation Expert)

Brezo Business Solutions LLP

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Remote

Contract

Title: Avaya Solutions Architect Voice Transformation ExpertLocation: Remote Duration: 12-24 months+ Job Description:We re hiring a senior Avaya Solutions Architect with deep expertise in Avaya Aura, CM, SMGR, AES, and IVR systems. This role will lead large-scale voice transition and transformation initiatives, delivering scalable, enterprise-grade contact center architectures. Must-Have Skills: 10+ years of AVAYA architecture experience Expertise in AVAYA Aura, Communication Manager, Session/Sy
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Posted 7 hours ago

CRM Lead - Oracle Service Cloud (OSC)

TechDigital Corporation

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Remote

Third Party, Contract

Experienced CRM Lead to be deployed onsite with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job Description Job expectation : Lead onsite CRM initiatives involving Oracle Service Cloud c
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Posted 15 days ago | Updated 15 days ago

Project Manager

LaSalle Network

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Remote

Contract

Project Manager LaSalle Network is partnering with a forward-thinking organization to bring on a French-speaking Project Manager to drive high-impact contact center transformation projects for a major enterprise client launching operations in France. This remote contract role supports global collaboration and requires availability across GMT and CST hours. With an urgent start and strong client-facing demands, we're looking for a confident communicator who thrives on fast-moving, complex initia
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Posted 7 days ago | Updated 2 hours ago