Hybrid in Boston, Massachusetts
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Today
Job Title: Business Analyst Health Insurance (Agentic IVR / Agentic AI) Location: Boston, MA (Hybrid) Key Responsibilities Business & Domain Analysis Elicit, analyze, and document business requirements for Agentic IVR and conversational AI use cases in US Health Insurance.Understand and map payer workflows including Claims, Eligibility, Benefits, Referrals & Prior Authorization, ID Card, Enrollment, Billing, Pharmacy, and Cost Responsibility.Translate business rules, decision logic, and exceptio
Easy Apply
Third Party, Contract
$50 - $55







