Help Desk Operator jobs in Pennsylvania

Lancaster, Pennsylvania

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Today

Arthur Lawrence is looking for a Help Desk Operator one of our clients in Lancaster, PA. Please find the job description below and send us your updated resume if interested: Must-Have Skills: Strong problem-solving abilities with a logical approach to resolving technical issues. Solid analytical skills to diagnose and understand user-reported problems. Prior customer service experience, demonstrating the ability to support and assist users effectively. Nice to Have Skills: Familiarity with hel

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Contract

helpdesk Analyst

Hybrid in Pennsylvania

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17d ago

Previous systems administrator, help desk and/or call center experienceHighly desired2YearsExperience with incident management, call tracking and ticketing software (preferably ServiceNow)Required Ability to support end users with varying IT skillsetsRequired Ability to troubleshoot end-user issues and/or escalate as needed for quick resolutionRequired Excellent communication skills (written and oral)Required

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Contract

$20 - $25

Help Desk Analyst

Philadelphia, Pennsylvania

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3d ago

Job title: Help Desk Analyst Location: Philadelphia PA, 19122 Only W2 Job Description: Minimum skills and experience: Minimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using GroupLink's eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal skillGreat organizational skillsEx

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Contract

Depends on Experience

Help Desk Technician

Remote

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9d ago

Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support of the Military

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Full-time

$28.51 - $41.35

Help Desk Analyst

Philadelphia, Pennsylvania

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19d ago

Job Title: Help Desk AnalystLocation: 800 W. Montgomery Ave | Philadelphia, PA 19122Client: Philadelphia Gas Works Note: This is an on-site position Job Description Required Skills and Experience. Minimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using GroupLink s eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone

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Contract, Third Party

$30 - $40

Help Desk Analyst

Philadelphia, Pennsylvania

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19d ago

Minimum 2 years of experience working in a single point of contact help desk Experience using Jira Service Management Helpdesk applicationExperience using GroupLink's eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal skillGreat organizational skillsExcellent analytical and problem-solving skillsStrong oral and written communications skills (technical and non-technica

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Contract

$28+

Help Desk Analyst - Remote, Local to CO - only W2

Remote

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3d ago

Job Title: Helpdesk Analyst Candidate must be local to CO but remote projectOverviewThe Helpdesk Analyst will be part of the Information Technology Services (ITS) team supporting end-users across multiple statewide locations. The role involves troubleshooting hardware, software, and networking issues while ensuring timely and effective customer support. The analyst will support over 2800+ desktops, 100+ laptops, and 400+ networked multifunction devices and printers. Key ResponsibilitiesTechnical

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Contract

27 - 28

Help Desk Analyst

Remote

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3d ago

Job ID: 11616752B Position:Help Desk Analyst Department:CO OIT Location:601 East 18th Avenue Suite 250 Denver, Colorado 80203-0000 (Remote) Duration:6+ Months 100% Remote Job QUALIFICATIONS:Bachelor's degree or equivalent experience. Help desk, Customer support, Active Directory, Computer networking, Analysis skills, IT support, Customer service.Duties and Responsibilities:As part of the Information Technology Services (ITS), the consultant will be required to troubleshoot hardware, software a

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Contract, Third Party

27 - 32

Help Desk Analyst (Only w2 position- Local to PA Only)

Philadelphia, Pennsylvania

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5d ago

Title: Help Desk Analyst (Only w2 position- Local to PA Only) Duration: 12+ Months Location: Philadelphia, PA Minimum skills and experience: Minimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using GroupLink s eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal skillGreat o

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Contract

$20 - $25

Help Desk Analyst

Philadelphia, Pennsylvania

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20d ago

Job Title:Help Desk AnalystLocation: Philadelphia, PA 19122Client: Philadelphia Gas Work Note: This is an onsite position Job Description Required Skills and Experience. Minimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using GroupLink s eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-orient

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Contract, Third Party

$30 - $40

Help Desk Analyst Remote (Only local)

Remote or Denver, Colorado

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Today

Job Id: 11616752 Title: Help Desk Analyst Location: Remote - 601 East 18th Avenue Suite 250 Denver, Colorado 80203 Duration: 6+ Months Client: State of CO - OIT Position Summary: QUALIFICATIONS: Bachelor's degree or equivalent experience. Help desk, Customer support, Active Directory, Computer networking, Analysis skills, IT support, Customer service. Duties and Responsibilities: As part of the Information Technology Services (ITS), the consultant will be required to troubleshoot hardware, s

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Full-time, Part-time, Third Party, Contract

Oracle HCM - Help desk - Techno Functional consultant

Remote

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3d ago

Seeking an experienced Oracle HCM Help Desk Techno-Functional Consultant to support the configuration, optimization, and ongoing enhancement of our Oracle HCM Help Desk module. The ideal candidate will possess a strong blend of technical expertise and functional knowledge to effectively translate business requirements into scalable system configurations. Key Responsibilities Configure and customize the Oracle HCM Help Desk module, including service request categories, queues, workflows, SLA p

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Contract

Depends on Experience

Help Desk Support Spec

Remote

•

Today

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w

Full-time

USD 17.00 - 31.30 per hour

Help Desk Analyst

Remote or Philadelphia, Pennsylvania

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Today

Description We are looking for a skilled Help Desk Analyst to join our team in Philadelphia, Pennsylvania. In this role, you will provide technical support and assistance to end-users, ensuring smooth operation and resolution of IT-related issues. This is a contract position with the possibility of becoming permanent, offering an excellent opportunity to grow and develop within the organization. Responsibilities: Respond promptly to service desk tickets, providing effective solutions to address

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Full-time

Help Desk Support Spec

Remote or Farmers Branch, Texas

•

Today

Full-time

USD 17.00 - 28.46 per hour

Remote Helpdesk Support Analyst

Remote or Quincy, Massachusetts

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Today

Job#: 3013064 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all cr

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Full-time

Tier 2 Help Desk Technician - Clearance Required

Remote

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Today

Overview LMI is seeking a Tier II Help Desk Technician to serve as the critical second-level escalation resource for the Army Training Information System (ATIS). Serving as the critical second level of escalation from Tier I (AESMP) support, this role demands exceptional problem-solving abilities and effective communication skills to guide users through sophisticated system challenges. The technician will collaborate closely with cross-functional teams to ensure seamless issue resolution while

Full-time

USD 83,000.00 - 95,000.00 per year

Helpdesk Support - Remote - Dontrell

Remote or Oklahoma City, Oklahoma

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Today

Job#: 3012561 Job Description: Job Title: Helpdesk Technician Location: Remote Duration: Long-term, open-ended contract Shift: Must be flexible with schedule, 1st, 2nd and 3rd shifts Pay Rate: $15/hour Start Date: 12/1/2025 Training Schedule: unknown at this time Job Description: Responds to customer technical problems/issues related to software and applications via phone and/or online support.High-volume, fast paced call center environment.PC software and application support experience n

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Full-time

USD 15.00 per hour

Help Desk Analyst II

Willow Grove, Pennsylvania

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Today

Description Key Responsibilities Own accountability for day-to-day help desk operations to ensure tickets are properly prioritized, assigned, and resolved within defined SLAs. Monitor ticket queues in PSA (Autotask) to maintain even workload distribution and ensure prompt ticket handling. Serve as the primary technical escalation point for Tier 1 technicians, offering guidance and assisting with complex issues. Provide Tier 2 technical support to resolve escalated service tickets for client syst

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Full-time

USD 70,000.00 - 85,000.00 per year

Help Desk Technician

Harrisburg, Pennsylvania

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Today

Overview We are seeking a detail-oriented and customer-focused Help Desk Analyst to provide technical support for business applications and end-user issues. This role involves assisting users with login problems, password resets, and troubleshooting application-related concerns while escalating tickets when necessary. Strong communication skills and the ability to work effectively in a team environment are essential. Key Responsibilities Answer help desk phone calls and respond promptly to em

Full-time

USD 14.00 - 18.00 per hour

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Help Desk Operator jobs in Pennsylvania, USA