Helpdesk Analyst Jobs

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Help Desk Analyst

Integrated Technology Strategies, Inc.

•

Conyers, Georgia, USA

Full-time

Role is Help Desk AnalystPosition is HybridInterview type is Either Web Cam or In PersonStart Date: 07/14/2025 & End Date: 06/30/2026Worksite Address: 2206 East View Parkway Conyers, GA (Local Only) Short Description: Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Full Description:LOCAL CANDIDATES *MUST be Bilingual, SpanishDo NOT submit candidate previously submitted to #762935MUST have Call C
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Posted 3 days ago

Help Desk Analyst

MRoads

•

Conyers, Georgia, USA

Contract

Role : Help Desk Analyst Location : Conyers, GA Duration : Long Term Contract Job Responsibilities Oversee the daily performance of computer systems and applications. Answer user inquiries regarding computer software or hardware operation to resolve problems. Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved. Confer with users or conduct computer diagnostics to investigate and resolve problems or to provide technical assis
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Posted 11 days ago

Help Desk Analyst @ Conyers, GA 30013

MRoads

•

Conyers, Georgia, USA

Full-time

Hi, Title: Help Desk Analyst 1 Duration: 12+Months Location: Conyers, GA 30013 LOCAL CANDIDATES ONLY and MUST have Call Center exp Job Responsibilities Oversee the daily performance of computer systems and applications.Answer user inquiries regarding computer software or hardware operation to resolve problems.Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved.Confer with users or conduct computer diagnostics to investigate a
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Posted 11 days ago | Updated 3 days ago

Help Desk Analyst

Devfi

•

Atlanta, Georgia, USA

Contract

Role: Help Desk Analyst Duration: 12 Months Location: Atlanta, GA Local Candidates !! *MUST be Bilingual, Spanish* *MUST have Call Center exp* Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service.Internal customer support involves troubleshooting hardware, software, and connectivity issues. The Analyst will be responsible for escalation to the appr
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Posted 1 day ago | Updated 1 day ago

Help Desk Analyst

TEKsystems c/o Allegis Group

•

Denver, Colorado, USA

Full-time

Description The RJ TSC (Technical support center) is looking to bring on resources to start August 15th. Their help desk is currently 84 agents (FTE and contractors), they support several thousand internal users, hundreds of applications from microsoft to proprietary. Users can expect to take anywhere from 10-30 calls a day, the desk takes 800-1100 calls per day. They use servicenow as their ticketing system. The TSC is RJ's level 1 help desk, but a very complex level 1. Service 600-800 proprie
Posted 1 day ago | Updated 5 hours ago

IT Help Desk Analyst

TEKsystems c/o Allegis Group

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Denver, Colorado, USA

Full-time

Looking for IT Help Desk Support Analyst with AT LEAST 3 years of recent help desk troubleshooting experience in a call center environment, ideally enterprise company. This will be a Hybrid work environment in the South Denver area. Job Description The Help Desk Analyst will support several thousand internal users, hundreds of applications from Microsoft/O365 to proprietary software issues. Users can expect to take anywhere from 10-30 calls a day, the overall desk takes 800-1100 calls per day. S
Posted 1 day ago | Updated 5 hours ago

Help Desk Analyst 1

TriCom Technical Services

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Topeka, Kansas, USA

Contract

Help Desk Analyst 1 Summary The Help Desk Analyst 1 will provide first-line technical support for internal users, resolving hardware, software, and connectivity issues via phone, remote tools, and in-person. Candidates must be detail-oriented, self-motivated, and capable of handling multiple priorities independently. Responsibilities Provide Tier-1 support for desktops, laptops, mobile devices, MS Office 365, Outlook, VPN, Citrix, and in-house applications.Troubleshoot hardware, software, and
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Posted 23 hours ago

Help Desk Analyst II

Robert Half

•

Kalamazoo, Michigan, USA

Contract

Description We are looking for an experienced Help Desk Analyst II to provide advanced technical support in a dynamic retail environment. This contract position is based in Kalamazoo, Michigan, and will require you to assist with Level 1 issues while serving as the primary escalation point for more complex Level 2+ tasks. The role offers a guaranteed 20 hours per week with flexible scheduling options. Responsibilities: Provide support to Level 1 team members by troubleshooting hardware, softwar
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Posted 1 day ago | Updated 5 hours ago

Help Desk Analyst I

Robert Half

•

Midland, Michigan, USA

Contract

Description We are looking for a dedicated Help Desk Analyst I to provide exceptional technical support across multiple locations in Midland, Michigan. This is a long-term contract position that primarily involves remote work, with occasional on-site visits as needed. The ideal candidate will demonstrate flexibility, strong communication skills, and a proactive approach to addressing technical challenges. Responsibilities: Provide Level 1 help desk support to approximately 75 end users across s
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Posted 2 days ago | Updated 5 hours ago

Lead Help Desk Analyst

Robert Half

•

Itasca, Illinois, USA

Full-time

Description We are seeking a dedicated and experienced Lead Help Desk Analyst to oversee and manage the delivery of technical support to end users. In this role, you will leverage your expertise in Microsoft technologies, Windows environments, and end-user support to ensure service excellence, adherence to SLAs, and proactive issue resolution. If you're passionate about user support, technical problem-solving, and team leadership, this could be the ideal opportunity for you! Key Responsibilities
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Posted 2 days ago | Updated 5 hours ago

Help Desk Analyst II

Robert Half

•

Grand Rapids, Michigan, USA

Full-time

Description We are looking for a skilled Help Desk Analyst II to join our team in Grand Rapids, Michigan. In this Contract-to-permanent position, you will play a crucial role in providing exceptional technical support, particularly for Apple products, to our executive team and office locations. This role requires a proactive approach to problem-solving and a commitment to delivering secure and efficient IT solutions. Responsibilities: Deliver high-quality technical support for Apple products, e
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Posted 1 day ago | Updated 5 hours ago

Help Desk Analyst 1 (765352)

Key Business Solutions, Inc.

•

Conyers, Georgia, USA

Contract

Help Desk Analyst 1 (765352) Conyers, GA 30013 11 Months Short Description: Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Complete Description: LOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia* *MUST be Bilingual, Spanish* **Do NOT submit candidate previously submitted to #762935** *MUST have Call Center exp* Provides technical assistance to both internal and
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Posted 11 days ago | Updated 10 days ago

Help Desk Analyst - HIRING ASAP

TEKsystems c/o Allegis Group

•

Stockton, California, USA

Full-time

Description Job Title: Help Desk Analyst, Tier 1 Location: Stockton, CA Duration: 6 Months + Contract TEKsystems' client is seeking a tier 1 Help Desk Analyst to join their team immediately. We are looking for interested candidates with 2-3 years of IT support experience in a small to medium scale environment supporting 300 + end users alongside the systems administrator on-site. Tools: ServiceNow, Office 365 - word, excel, powerpoint, sharepoint, MS Teams, Active Directory, MFA, AutoPilot,
Posted 1 day ago | Updated 5 hours ago

Help Desk Analyst I

Robert Half

•

Lebanon, Tennessee, USA

Contract

Description We are looking for a skilled Help Desk Analyst I to join our client's team in Lebanon, Tennessee! In this long-term contract role, you will provide Tier II technical support to end-users, focusing on resolving complex issues and ensuring seamless device functionality. This position offers an excellent opportunity to showcase your problem-solving skills while supporting a dynamic environment. Responsibilities: Provide Tier II technical support to end-users, troubleshooting and resolv
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Posted 3 days ago | Updated 5 hours ago

Help Desk Analyst III

Robert Half

•

Miami, Florida, USA

Full-time

Description We are looking for a skilled Help Desk Analyst to join our team in Miami, Florida. In this role, you will provide advanced technical support, ensuring seamless operation of workstations, devices, and systems. Your expertise will be essential in troubleshooting issues, managing configurations, and deploying solutions to enhance user productivity. Responsibilities: Provide Level 1 support by diagnosing and resolving technical issues related to workstations, software, and hardware. Ma
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Posted 9 days ago | Updated 5 hours ago

Help Desk Analyst

OP Consulting Group LLC

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Conyers, Georgia, USA

Full-time, Part-time, Third Party, Contract

Engagement Type Contract Short Description Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Complete Description LOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia* *MUST be Bilingual, Spanish* **Do NOT submit candidate previously submitted to #763341** *MUST have Call Center exp* Provides technical assistance to both internal and external customers for tier one
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Posted 3 days ago | Updated 1 hour ago

Help Desk Analyst

Robert Half

•

Plant City, Florida, USA

Full-time

Description Looking for a Help Desk Technician I to join our team for a hybrid role. In this entry-level position, you will be the first point of contact for our clients experiencing IT issues. You will provide technical support for hardware and software, troubleshoot and resolve various technical problems, and deliver top-notch customer service. If you're passionate about technology and eager to help others, this role is a great opportunity to kickstart your career in IT. Duties and Responsibi
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Posted 3 days ago | Updated 5 hours ago

Help Desk Analyst/Trainer

Randstad Digital

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New York, New York, USA

Full-time

job summary: We're looking for a Help Desk Analyst / Trainer with 3-5 years of law firm experience to provide exceptional first and second-level technical support and lead IT training initiatives. This role involves troubleshooting software (Microsoft 365, iManage, Adobe, Litera), hardware, and mobile devices, managing user accounts, and deploying equipment. A key component of this position is collaborating with third-party vendors to develop and deliver comprehensive training programs for new
Posted 29 days ago | Updated 2 hours ago

Help Desk Analyst 1 (765352)

Charter Global, Inc.

•

Conyers, Georgia, USA

Contract

JOB DESCRIPTION: Job Title: Help Desk Analyst 1 Location: Atlanta, GA Duration: Long Term LOCAL CANDIDATES ONLY *MUST be Bilingual, Spanish* *MUST have Call Center exp* Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service. Internal customer support involves troubleshooting hardware, software, and connectivity issues. The Analyst will be responsibl
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Posted 2 days ago | Updated 1 day ago

Help Desk Analyst 1 @ Conyers, GA _ Hybrid (Spanish Required) _ Contract

BURGEON IT SERVICES LLC

•

Conyers, Georgia, USA

Contract

Role: Help Desk Analyst 1 (765352)Location: 2206 East View Parkway, Conyers, GA 30013Work Mode: Hybrid (Local candidates only)Rate: $25/hr on C2CBilingual Requirement: Spanish Required Job Overview:The Help Desk Analyst 1 will serve as the first point of contact in a high-volume call center environment, assisting both internal staff and external DDS customers. Responsibilities include Tier 1 technical troubleshooting, customer service, password resets, ticket escalations, and mobile driver's li
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Posted 1 day ago