Helpdesk jobs | Dice.com

Hybrid in Madison, Wisconsin

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10d ago

Job DescriptionWe are seeking an experienced IT Asset Management Technician to manage and maintain technology assets across Madison Colleges district-wide locations. The ideal candidate will have experience in IT inventory management, hardware tracking, asset tagging, hardware deployment, and technical support. The candidate will be responsible for tracking IT assets throughout their lifecycle, managing incoming shipments, maintaining accurate inventory records, coordinating hardware installatio

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Contract

Depends on Experience

Senior Help Desk Analyst

Jersey City, New Jersey

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4d ago

Job Titile:Senior Help Desk Analyst Terms - 3 Months contract to Hire Location : Jersey City, NJ - Hybrid ( 3days onsite) Industry- Financial Objective: Ensure the timely and effective deployment of Windows updates to corporate workstations. Work with users to ensure hardware and applications on desktops meet their business needs. Work within a small dynamic team and adjust to changing requirements or responsibilities easily and effectively. Respond to help desk requests and other technical p

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Contract

USD50 - USD55 per hour

Help desk

Harrisburg, Pennsylvania

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Today

The Commonwealth of Pennsylvania has agencies that provide 24/7 services to its citizens. The PM Network Operational Monitoring position will provide first line network technical support to employees and business partners by calling the Enterprise Network Operation Monitoring Network Service Desk outside of regular business hours. This position requires a technical individual with a customer-service-minded approach to dealing with Commonwealth Agency staff and IT teams. The individual will work

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Contract, Third Party

Depends on Experience

ServiceDesk / Helpdesk Analyst

Henderson, Nevada

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Today

Job Title: Service Desk/ Helpdesk Analyst Location: Henderson, NV - 89074 (100% Onsite) Duration: 6months contract to hire General Summary: Provides first-line IT support for employees, with a focus on new hire onboarding and offboarding, account and access management, ticket resolution, endpoint troubleshooting, and in-office customer service. Works under specific direction on routine assignments, resolves what can be resolved at the first touch, and escalates to specialized teams when needed.

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Contract

23 - 25

Help Desk Support & Automation Specialist

Columbia, South Carolina

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Today

Job Title : Help Desk Support & Automation Specialist Location: Columbia, SC 29212 Duration: Long term Job Type : Contract (We can consider - W2) Interview Process: 1st Round Virtual Interviews followed by a 2nd Round Onsite Interview Key responsibilities Serve as a first point of contact for help desk requests and rotating call queue coverage.Troubleshoot network, endpoint, and user access issues.Perform password resets and assist users with common technical problems.Support staff in education

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Contract

Depends on Experience

Bilingual IT Help Desk Customer Service Representative

Orlando, Florida

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2d ago

Job location: Tampa FL Job title: Bilingual IT Help Desk Customer Service Representative Job Summary: As a member of the Specialty Service Desk, the Help Desk Analyst is responsible for providing technical/application support to company employees in the Field and Scientific divisions via phone, ticket or chat inquiries. Expectations include an ability to build rapport and develop relationships with end users, strong problem resolution/troubleshooting skills and an ability to provide a high perce

Contract

Depends on Experience

Payroll Helpdesk & Time Tracking Specialist

Hybrid in Charleroi, Pennsylvania

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Today

Job Title: Payroll Helpdesk & Time Tracking Specialist Location: Charleroi, PA Mode of work (Onsite/ Hybrid/ Remote) : Hybrid 1- 2 Days Job Description : Role OverviewWe are looking for a customer-focused Payroll Helpdesk & Time Tracking Specialistto support payroll operations, employee time tracking, and payroll input processing. The role requires strong communication skills, attention to detail, and a solid understanding of payroll and time management processes to ensure accurate and timely em

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Contract

Depends on Experience

Help Desk Analyst

Richmond, Virginia

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Today

Advanced computer skills are required that aligns with the Job DescriptionRequired8YearsAbility to multitask and to determine root cause of problems and implement solutions,Required8YearsAbility to resolve issues by gathering and analyzing data, reasoning logically, and drawing valid conclusionsRequired8Yearscustomer relations skillsRequired8Yearsgood verbal and written communication skillsRequired8Yearsproficiency with Microsoft products (Word, Excel, PowerPoint, Visio, Outlook)Required8Years

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Contract, Third Party

$20 - $25

Helpdesk Specialist

Columbia, South Carolina

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Today

Hansen Talent Group has a new Helpdesk position supporting a large IT company. This is an ideal role for junior IT professionals looking for opportunities to help them launch their technical careers! The help desk specialist will be responsible for supporting end-users' technical needsacross the enterprise, troubleshooting complex hardware and software issues and triaging outages and alerts. Duties: Respond to incoming tickets, emails, chats, and phone calls regarding technical issues and inqu

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Full-time, Third Party

Depends on Experience

Help Desk Support & Automation Specialist

Columbia, South Carolina

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2d ago

The position supports staff in education, medical, and other facility operations. The specialist will resolve help desk requests, troubleshoot issues from the network through the endpoint, and help improve day-to-day support operations. A key part of the role is working closely with the Help Desk Manager to capture operational knowledge, document procedures and workflows, support cross-training, and identify opportunities to automate recurring work. Key responsibilities Serve as a first point

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Contract

30 - 35

IT Help Desk - Services Lead

Saint Paul, Minnesota

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12d ago

Overview Leader of the ITS Help Desk and first-line Support Services team. Responsible for building and maintaining a highly effective, consistent support desk that delivers fast, friendly, and reliable technical assistance to students, faculty, and staff. By closely managing and mentoring student workers, streamlining ticket resolution, and ensuring smooth hardware delivery and onboarding processes. Works to improve the daily technology experience across the institution while fostering a strong

Full-time

62,135 - 64,959

Helpdesk Technician

Rogers, Arkansas

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Yesterday

Role Summary The Tier 1 Help Desk Technician provides hands-on technical support in a fast-paced manufacturing environment. This role supports end users, troubleshoots hardware and software issues, maintains IT equipment, and manages service requests through timely resolution. The technician works throughout the facility, including the production floor, while delivering professional customer service and following established IT policies and security standards. This position offers opportunities

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Contract, Third Party

Depends on Experience

Help Desk Support & Automation Specialist

Columbia, South Carolina

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3d ago

Job Title: Help Desk Support & Automation Specialist) Location: Columbia, SC 29212 100% Onsite (MondayFriday, 8:30 AM5:00 PM) Duration: 6 Months (Potential for Extension or Conversion to Full-Time) Interview Process: 1st Round Virtual Interview; 2nd Round Onsite Interview Required Skills 10+ years of experience using ticketing software; experience with any ticketing platform is acceptable.10+ years of IT troubleshooting, help desk, and/or technical support experience.Experience troubleshooting

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Contract

Help Desk Support & Automation Specialist in Columbia, SC

Columbia, South Carolina

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3d ago

Requisition Name : Help Desk Support & Automation Specialist Job Id - 14423 Work location: Columbia, SC Interview Process: 1st Round Virtual Interviews followed by a 2nd Round Onsite Interview Duration of the Contract: 6 Months Possibility for Extension: Yes Work Location: Fully Onsite DESCRIPTION The specialist will resolve help desk requests, troubleshoot issues from the network through the endpoint, and help improve day-to-day support operations. A key part of the role is working closely wit

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Contract, Third Party

Depends on Experience

Help Desk Consultant

Summerville, South Carolina

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2d ago

Hello, I hope you're doing well. I am Trying to reach you, because I came across your profile and felt it could be a good match for a current opportunity were working on. Good morning, everyone. It appears I am going to need a consultant asap for the Technician 1 shift. The candidates must be able to start immediately. If they cannot, do not send. 4/day week, 38 hours It is for the Technician 1 shift. See below. We can use an additional candidate for the below. Help Desk Consultant Location:

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Contract

Depends on Experience

Senior Help Desk Analyst

Jersey City, New Jersey

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Today

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Contract

USD50 - USD55 per hour

HelpDesk Analyst - Atlanta GA (Onsite) - Locals

Atlanta, Georgia

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4d ago

Role: DCA Help Desk Support Specialist (815724)Location: Atlanta, GA - Onsite - LocalsReporting to the IT Client Services Manager, Helpdesk Representative is a member of the IT Infrastructure Team that identifies, plans, designs, delivers, operates and controls Tier I and Tier II services offered at the Department of Community Affairs (DCA). The IT Client Services Team is seeking an experienced, self-motivated Helpdesk Representative with demonstrated competence and thought leadership capabil

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Third Party, Contract

Depends on Experience

Help Desk Analyst

Nashville, Tennessee

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15d ago

Service Desk Analyst Nashville, TN Onsite (Music row / Downtown) Contract to Hire CDW is seeking a Service Desk Analyst to provide frontline technical support to firm users, including attorneys, staff, and business professionals. This role serves as a primary point of contact for technology assistance, balancing inbound calls, active ticket resolution, accurate documentation, and proactive ownership of user issues. Responsibilities Provide technical support via phone, ticketing systems, and ot

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Contract

25 - 32

Help Desk Tier 1 Support

Portsmouth, New Hampshire

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23d ago

CompQsoft is seeking a Help Desk Tier 1 Support to join our team of qualified, diverse individuals at Portsmouth, NH for the Navy program. Job Description: Receive trouble ticket issues and open Help Desk tickets, via in person at the help desk, over phone, through email, and/or other electronic means. Requires in-person, on premises support. Provide help desk ticket resolution in a knowledgeable, friendly, and professional manner meeting the requirements. Meet SUBMEPP established Service /

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Full-time

60000 - 65000

Helpdesk Support

Fairfield, California

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23d ago

Position: Help Desk Support I / Call Taker (Epic Go-Live Support) <>Required ExperienceEpic Go-Live support experience (mandatory)1+ years of Help Desk / IT Support / Service Desk experienceExperience handling high-volume inbound support callsExperience creating and managing incident tickets using a ticketing system<>Core ResponsibilitiesAnswer Help Desk calls and document incidents accuratelyTroubleshoot and resolve basic Level 1 technical issues remotelyEscalate tickets to appropriate support

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Contract

28 - 32