Helpdesk jobs

IT Director, Helpdesk and Service Technicians

Wichita, Kansas

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9d ago

Position Summary: We are seeking a highly motivated and experienced IT Director to lead our nationwide Helpdesk and Field Service Technician team. This pivotal role involves overseeing the daily operations of the IT service desk and field support, ensuring high-quality, efficient service delivery and optimal user satisfaction. The ideal candidate will combine strong technical expertise with exceptional leadership skills to drive continuous improvement, manage a high-performing team, and align su

Full-time

$121,700 - $152,100

Help Desk Technician

Remote

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Today

Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support of the Military

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Full-time

$28.51 - $41.35

Help Desk Assistance

Southfield, Michigan

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Yesterday

Title: Help Desk assistance ( Walk-up) Type: Contract Duration: 3 years ( will extend for another 3 years and so on) Work Timings : 7am-4pm daily with 1 hour lunch break Work Location: Southfield MI ( locals preferred but okay with relocation candidates who are exceptional ) Requirements Frontline IT Support:o Serve as the first point of contact for internal customers at the walk-up desk. o Log tickets for issues and perform initial troubleshooting (about 5 10 minutes per issue). o Escalate unre

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Contract

$20 - $25

IT Helpdesk Tier 2

Lakewood, New Jersey

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2d ago

About Us: CubX is a rapidly growing Managed Service Provider (MSP) dedicated to simplifying IT solutions for a variety of business types and sizes. We deliver exceptional IT services, focusing on both technical excellence and building strong client relationships. We are actively seeking experienced IT Technicians (Level 2/3) who are passionate about technology, skilled in Microsoft 365 administration, and eager to work in a collaborative, fast-paced environment. Why CubX? At CubX, we believe our

Full-time

$55,000 - 75,000 per year

Helpdesk Specialist with A/V experience

San Francisco, California

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Today

Title: Helpdesk Specialist with A/V experience Location: San Francisco, CA Schedule: Fully onsite Description: As a member of the On-site technical support team, you play a crucial role in keeping IT operations running smoothly and ensuring your customers have the support they need to effectively utilize technology in their day-to-day work. Join us and build an exceptional experience for yourself, and a better working world for all. Main notes: 2+ years of on-site technical support experience,

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Contract

Competitive

Helpdesk Support

McLean, Virginia

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2d ago

CherryRoad has recently built a new Network Operations Center (NOC) to manage daily operations of our rapidly growing Managed Services Division. We are looking for an enthusiastic, motivated and experienced individual who will be responsible for NOC operations. Responsibilities Include: Monitor data center infrastructure and networks to ensure system availability. Develop and maintain runbooks and troubleshooting procedures for client support. Follow troubleshooting procedures in an effort to r

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Part-time

$25 - $28

Help Desk ~ Local to TX

Austin, Texas

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17d ago

Role: Help Desk 1 OCANov25HD The primary work location(s) will be at Office of Court Administration, 205 W 14th St, Austin, TX 78701. The working position is On Site. Provides front-line technology support by answering and responding to inbound calls/emails in a timely and professional manner, gathering and analyzing information about the customer s issue and determination of the best way to resolve the problem. Provides basic support and troubleshooting, including password resets, printer confi

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Contract, Third Party

Depends on Experience

Help Desk (Wednesday through Sunday - 1st Shift) - Harrisburg PA

Harrisburg, Pennsylvania

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9d ago

*s and s and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time. Please send resume with rate expectations. Work Shift : Wednesday through Sunday - 8:00am-4:30pm 2+ years previous systems administrator, help desk, and/or call center experience. Level 1 technical support and Answer inbound phone calls concerning network issues Service Now for ticketing

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Full-time

Depends on Experience

Client Helpdesk Analyst

Goshen, New York

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4d ago

CherryRoad is seeking to hire a Helpdesk Analyst for a fully on-site role at a client location in Goshen, NY. This position requires working on-site every day to provide in-person support. We are looking for an enthusiastic and motivated individual to join the team. Responsibilities include answering helpdesk phone calls, providing hands-on client support at the site, and assisting with project-related tasks. Responsibilities Include: Serve as the primary Helpdesk point of contact for IT-related

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Full-time

$50,000 - $56,000

HELP DESK SERVICE SPECIALIST

Carson City, Nevada

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15d ago

DIRECT CLIENT: HELP DESK SERVICE SPECIALIST Location: Carson City, NV Duration: 12+ months (extendable) Rate: $W2/1099 100% ONSITE Local Candidate Required RESPONSIBILITIES Responsible for providing tier-one network and systems support by answering, responding, and solving customer s technical requests in a non-scripted environment.Establishing new users including network, email accounts, and maintaining accurate and complete user information in Active Directory.Maintaining Service Desk request

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Contract

Depends on Experience

Technical Help Desk Representative

Tulsa, Oklahoma

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Today

Technical Help Desk Representative BCforward is currently seeking a highly motivated Technical Help Desk Representative Opportunity Remote! Position Title: Technical Help Desk Representative Location: Remote Anticipated Start Date: 12/01/2025 Please note this is the target date and it is subject to change. BCforward will send official notice ahead of a confirmed start date. Expected Duration: 12+ months contract + Renewable Job Type: [FULL TIME (>=40 HRS WEEKLY) [CONTRACT], [ONSITE] Pay

Contract

Compensation information provided in the description

Technical Help Desk Representative

Tulsa, Oklahoma

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Today

Technical Help Desk Representative BCforward is currently seeking a highly Technical Help Desk Representative Position Title: Technical Help Desk Representative Location: Remote Anticipated Start Date: November 26th -2025 Please note this is the target date and it is subject to change. BCforward will send official notice ahead of a confirmed start date. Expected Duration: 3+months strong possibility for extension Pay: $13/hr to $13.75/hr on Job Type: [FULL TIME (>=40 HRS WEEKLY), [CONTRACT

Contract

Compensation information provided in the description

Technical Help Desk Representative

Tulsa, Oklahoma

•

Today

Technical Help Desk Representative BCforward is currently seeking a highly motivated Technical Help Desk Representative Opportunity Remote! Position Title: Technical Help Desk Representative Location: Remote Anticipated Start Date: 12/01/2025 Please note this is the target date and it is subject to change. BCforward will send official notice ahead of a confirmed start date. Expected Duration: 3+ months contract + Renewable Job Type: [FULL TIME (>=40 HRS WEEKLY) [CONTRACT], [ONSITE] Pay R

Contract

Compensation information provided in the description

Help Desk Analyst

Philadelphia, Pennsylvania

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9d ago

Job Title: Help Desk AnalystLocation: 800 W. Montgomery Ave | Philadelphia, PA 19122Client: Philadelphia Gas Works Note: This is an on-site position Job Description Required Skills and Experience. Minimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using GroupLink s eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone

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Contract, Third Party

$30 - $40

Help Desk Analyst

Philadelphia, Pennsylvania

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Today

Job title: Help Desk Analyst Location: Philadelphia PA, 19122 Only W2 Job Description: Minimum skills and experience: Minimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using GroupLink's eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal skillGreat organizational skillsEx

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Contract

Depends on Experience

Help Desk Analyst

Hybrid in Columbus, Ohio

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10d ago

Professional experience working with computers in a Help Desk/Support roleRequired1YearsProfessional experience in a customer service-related role, providing phone and video support for users with varying levels of technical expertiseRequired1YearsStrong Customer Service SkillsRequired1Years Previous experience with ServiceNowHighly desired1Years CompTIA A+ CertificationHighly desired1Years

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Contract

$20 - $28

Urgent need Helpdesk Specialist at Harrisburg, PA

Harrisburg, Pennsylvania

•

Today

Our Fortune 500 client is looking for a Helpdesk Specialist to work on their project based out of Columbia, SC / 100 % Remote. Job Title: Helpdesk Specialist Location: Harrisburg, PA / Onsite Duration: 6 Months Job Description: End-user Support Answer inbound phone calls concerning network issues from Commonwealth employees, and LEC/Last User Contract, LUC, vendors. Creates and escalates Service Now trouble tickets to Engineers, tier two Commonwealth staff, and/or third-party service provide

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Full-time, Part-time, Third Party, Contract

$DOE

helpdesk Analyst

Hybrid in Pennsylvania

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8d ago

Previous systems administrator, help desk and/or call center experienceHighly desired2YearsExperience with incident management, call tracking and ticketing software (preferably ServiceNow)Required Ability to support end users with varying IT skillsetsRequired Ability to troubleshoot end-user issues and/or escalate as needed for quick resolutionRequired Excellent communication skills (written and oral)Required

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Contract

$20 - $25

Help Desk Analyst

Philadelphia, Pennsylvania

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10d ago

Minimum 2 years of experience working in a single point of contact help desk Experience using Jira Service Management Helpdesk applicationExperience using GroupLink's eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal skillGreat organizational skillsExcellent analytical and problem-solving skillsStrong oral and written communications skills (technical and non-technica

Easy Apply

Contract

$28+

IT Helpdesk Tier 2

Phoenix, Arizona

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23d ago

Work Arrangement: This role will begin as a remote position and transition to a fully in-office role (based in Phoenix, AZ) once our local team is established. As we continue to grow, we re building a collaborative on-site environment where our team can work closely together. About Us: CubX is a rapidly growing Managed Service Provider (MSP) dedicated to simplifying IT solutions for a variety of business types and sizes. We deliver exceptional IT services, focusing on both technical excellence

Full-time

$55,000 - 75,000 per year

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