ITIL jobs in North Carolina

Charlotte, North Carolina

•

Today

Key Responsibilities: Drive ITIL Availability Management initiatives across enterprise applications. Monitor and improve service availability and operational reliability. Analyze and report service metrics including: Service Availability SLA Compliance MTTR MTBF MTTD Incident and Problem Trends Develop executive dashboards using Power BI and Tableau. Collaborate with Infrastructure, Application, and Operations teams to improve production stability. Participate in Major Incident Managem

Contract

ITIL Service Management Consultant - (NPW)

Remote

•

Today

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Full-time

Sr ServiceNow CMDB (Remote)

Remote

•

10d ago

Role: ServiceNow CMDBWork Location : Plano, TX (Remote) Lead the CMDB and Configuration Management service, ensuring accurate, complete, and reliable configuration data to support ITSM processes, service delivery, and operational decision-making. Manage complex CMDB-related service delivery activities, including data quality, CI lifecycle governance, relationship mapping, process adherence, and ongoing operational support. Lead cross-functional initiatives with ServiceNow, infrastructure, appli

Easy Apply

Contract, Third Party

Depends on Experience

eSignature/DocuSign Consultant

Remote

•

11d ago

Job Title: DocuSign Platform Lead / Senior DocuSign Administrator Location: Remote Client: NTT Data / Thermo Fisher Position Summary We are seeking an experienced DocuSign Platform Lead / Senior DocuSign Administrator to own the administration, configuration, integration, support, and continuous improvement of the enterprise DocuSign eSignature platform. The ideal candidate will bring strong hands-on expertise in DocuSign administration, workflow and template design, REST API/SDK integrations,

Easy Apply

Contract, Third Party

Depends on Experience

ServiceNow Technical Lead - ITSM / ITAM / ITOM / CSM / FSM

Remote

•

2d ago

ServiceNow ITSM / ITAM / ITOM / CSM / FSM Location :- Remote JD:- Experience as a Technical Lead Experienced in ITIL Process Definition, Integration Solutions, understanding Architecture solution Understanding customer business requirements and convert to functional requirements Responsible for reviewing requirements for accurate estimation Experienced in leading at least a couple of Implementation projects in ITSM / ITAM / ITOM / CSM / FSM area and one complete Implementation lifecycle for Ser

Easy Apply

Contract

Depends on Experience

ServiceNow SPM Technical Consultant

Remote

•

10d ago

Role- ServiceNow SPM Technical Consultant Location :- Remote, USA Duration: Long Term Contract ServiceNow SPM Technical Consultant JD: Mandatory requirement to have active CSA & CIS CertificationCAD, CIS SPM, CIS APM Experience Required: 410 Years (Minimum 3+ years in ServiceNow developed and SPM solutions) Key Responsibilities: Design and develop ServiceNow SPM solutions based on business and functional requirements.Configure and customize SPM modules, including: Demand ManagementProject Po

Easy Apply

Contract

Depends on Experience

ServiceNow ITSM / ITAM / ITOM / CSM / FSM / Servicenow Architect

Remote

•

13d ago

Role:- ServiceNow ITSM / ITAM / ITOM / CSM / FSM / Servicenow Architect Location: Remote (USA) Duration: 6 Months JD:- Experience as a Technical LeadExperienced in ITIL Process Definition, Integration Solutions, understanding Architecture solutionUnderstanding customer business requirements and convert to functional requirementsResponsible for reviewing requirements for accurate estimationExperienced in leading at least a couple of Implementation projects in ITSM / ITAM / ITOM / CSM / FSM area

Easy Apply

Contract

$60 - $70

Data Center Engineer

Remote

•

Today

Data Center Admin Associate II Job Purpose What does a great Data Center Admin Associate do for Fiserv? You will provide mid-level technical support in Fiservs Mission Critical Data Centers. In this role you will be expected to maximize DC Ops' customer-facing support model across the enterprise by providing your skills in IT solutions to include strong administrative support skills, ability to articulate instructions both verbally and in writing, Service Now ticketing administration, equipment

Easy Apply

Full-time

Up to $125,000

Tier II: IT Specialist (Frankfort, Germany)

Remote

•

25d ago

Job Title: Tier II IT Specialist Location:Singapore (Home Base) Travel Requirements: Extensive worldwide travel (up to 70% of the time) Must be a U.S.citizen Must have a Secret Clearance Job Overview: ACI is seeking a skilled and dynamic Tier II IT Specialist to join our global IT team. Based in Singapore, this role involves providing comprehensive technical support and IT solutions across various international sites. The ideal candidate will possess strong problem-solving skills, adaptability,

Easy Apply

Full-time

Depends on Experience

Clinical User Experience Analyst-# 26-19735

Remote

•

12d ago

Duration: 2+ Years Role OverviewClient is seeking a Clinical User Experience Analyst with a strong Project Management background to support the Clinical Information System (CIS) Consolidation Project. The role sits at the intersection of clinical user experience, IT Service Management (ITIL), Service Desk optimization, and formal project management.Key ResponsibilitiesEngage directly with clinicians and clinical end users across various settings to gather user-experience, workflow, and service r

Easy Apply

Contract

$80 - $90

Technical Peoplesoft Platform Manager

Remote

•

22d ago

Step into a leadership role where youll shape the future of enterprise systems and drive impactful IT initiatives. Long Term Contract Remote $100/hr ERP Systems, Enterprise Applications, ITSM Frameworks, ITIL, PeopleSoft ,Oracle Cloud, Change Management. This individual will build and maintain a Peoplesoft infrastructure in Oracle cloud and manage a team for operational day to day work as well as major PeopleSoft upgrades. Were looking for a hands-on IT leader to oversee enterprise applicatio

Easy Apply

Contract

95 - 100

ServiceNow SPM Technical Consultant

Remote

•

10d ago

ServiceNow SPM Technical Consultant JD: Mandatory requirement to have active CSA & CIS Certification CAD, CIS SPM, CIS APM Experience Required: 410 Years (Minimum 3+ years in ServiceNow developed and SPM solutions) Key Responsibilities: Design and develop ServiceNow SPM solutions based on business and functional requirements.Configure and customize SPM modules, including: Demand ManagementProject Portfolio Management (PPM)Resource ManagementAgile Development (Scrum / SAFe)Investment Plannin

Easy Apply

Contract

Depends on Experience

Peoplesoft Infrastructure Manager

Remote

•

Today

Step into a leadership role where youll shape the future of enterprise systems and drive impactful IT initiatives. Long Term Contract Hybrid in RI-would consider remote for qualified out of state candidate $100/hr ERP Systems, Enterprise Applications, ITSM Frameworks, ITIL, PeopleSoft ,Oracle Cloud, Change Management. This individual will build and maintain a Peoplesoft infrastructure in Oracle cloud and manage a team for operational day to day work as well as major PeopleSoft upgrades. Stepi

Easy Apply

Contract

98 - 100

BPM ---Business Analyst

Remote

•

8d ago

Business Analyst- Asset Management (Data & AI Focus) Position Overview The Business Analyst will lead business process transformation and requirements analysis for our Asset Management System, with a strong emphasis on data strategy, AI/ML enablement, and analyticsdriven decision support. This role partners with business, technology, and data teams to design scalable processes, define functional and nonfunctional requirements, and ensure delivery of highvalue digital capabilities. Key Responsib

Easy Apply

Full-time

Depends on Experience

ServiceNow Developer

Hybrid in Raleigh, North Carolina

•

21d ago

Role: ServiceNow Developer Location: Raleigh, NC Inperson interview Local to NC We are seeking an experienced and highly motivated ServiceNow Developer to join our dynamic team. The ideal candidate will have a strong background in designing, developing, and implementing ServiceNow applications and solutions. You will be responsible for customizing and configuring the ServiceNow platform to meet business needs, as well as providing ongoing support and maintenance Key Responsibilities: Design and

Easy Apply

Contract

Depends on Experience

ServiceNow Subject Matter Expert - $78 CTC - REMOTE (CURRENT WI Resident)

Remote

•

7d ago

Job Description: Crop to Crop resumes are accepted Location Requirement: Candidate must be a CURRENT WI resident. No relocation allowed.100% remote within the State of Wisconsin, and contractor may have to travel to DOC Central Office occasionally (1 2 times per quarter). We are seeking an experienced professional to join our team in a ServiceNow Developer role. In this position, you will play a key role in implementing, configuring, and maintaining the ServiceNow platform, driving business pr

Easy Apply

Third Party, Contract

Depends on Experience

Dynatrace Platform Administrator

Charlotte, North Carolina

•

Today

Primary Skill: Python serves as a key automation and integration skill for this role, enabling the development of scripts to automate monitoring tasks, data collection, alert handling, and operational workflows. It is also useful for integrating Dynatrace with enterprise tools and improving monitoring efficiency across the environment. Secondary Skill:AppDynamics experience demonstrates familiarity with Application Performance Monitoring (APM) concepts, including application health monitoring,

Easy Apply

Full-time

Depends on Experience

Remote ServiceNow Developer

Remote

•

20d ago

This team is building and maintaining ServiceNow solutions across modules including ITSM, HRSD, and ITOM to support enterprise-scale federal operations. The role puts you in a position to own full development lifecycle work from requirements and design through testing and go-live, on systems that directly support mission operations.Role Highlights:Position: ServiceNow DeveloperLocation: Remote (Eastern time zone preferred)Type: W2, 6-Month Contract-to-HireClearance Required: Public Trust MBI (T

Easy Apply

Full-time

114000 - 140000

ServiceNow Reporting Analyst

Remote

•

Today

Reporting Analyst ServiceNowAbout the RoleWe are seeking a detail-oriented Reporting Analyst with ServiceNow experience to transform raw platform data into meaningful reports, dashboards, KPIs, and insights that drive decision-making across IT, business, and executive teams. This role is central to how our organization measures service performance, identifies operational trends, and communicates value to stakeholders at every level from the Service Desk to Management. Core ResponsibilitiesBuil

Easy Apply

Contract

70 - 80

Senior Administrator - MS System Center Configuration Manager (SCCM)

Cary, North Carolina

•

Today

HCL Technologies Limited Job Summary The Sr. SCCM Administrator plays a critical role in providing advanced technical support and operational excellence within the Support & Operations team. This position is responsible for troubleshooting complex incidents, conducting root cause analysis, and implementing effective solutions to enhance customer satisfaction and maintain a robust security posture. Key Responsibilities 1. Adhere To Quality Standards And Regulatory Requirements While Maintainin

Full-time

To define

ITIL jobs in North Carolina, USA