Service delivery jobs

Spring, Texas

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Today

Senior Service Delivery ManagerHCLTech Spring, Texas, United States (On-site) Job Title: Service Delivery ManagerResponsibilities: Manage service delivery operations and ensure SLA compliance.Drive continuous improvement and cost optimization.Handle escalations and ensure client satisfaction.Prepare and present performance reports to stakeholders. Requirements: 10 15 years of IT experience; 5+ years in service delivery.Certifications: PMP, ITIL, Agile.Strong domain knowledge (e.g., BFSI, Cloud

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Full-time

$88,000 - $159,000

Service Delivery Manager EDI Platform

Remote

•

Yesterday

Required Skills & Qualifications Experience:10+ years in IT program/project management with multi-stream delivery experience.Proven success in EDI migration projects, cloud transition programs, and process improvement initiatives.Technical Knowledge:EDI standards (X12, EDIFACT), IBM Sterling B2B Integrator, legacy platforms (TrustedLink).Familiarity with Azure cloud services (IaaS, PaaS, networking, security).Skills:Strong vendor management and multi-team coordination.Expertise in cutover planni

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Third Party, Contract

Depends on Experience

Service Delivery Manager

Arlington, Virginia

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Today

**Must have expert experience working with Atlassian Platform** Description Define, document, and manage the Infrastructure Service Portfolio, detailing ownership, lifecycle, cost, and performance KPIs for each service. Develop and maintain the Service Catalog within the Atlassian Platform as the single source of truth for Infrastructure services. Establish governance frameworks for service intake, change management, and performance reviews. Partner with leaders to develop cost-of-service models

Full-time

USD 55.00 - 90.00 per hour

Technical Infrastructure Service Delivery Manager

Redwood City, California

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9d ago

Job Title: Technical Infrastructure Service Delivery Manager Location: Redwood City, CA The IT Infrastructure Service Delivery Manager will oversee the delivery of IT infrastructure services and solutions, ensuring that they align with business goals and meet high-quality standards. The role involves managing IT service operations, driving continuous improvements, and collaborating with cross-functional teams to deliver a seamless infrastructure experience. Key Responsibilities Oversee end-to-en

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Full-time, Third Party

$70 - $85

Service Delivery Manager

Hybrid in San Jose, California

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Yesterday

Role OverviewThe Service Delivery Manager will lead strategic data and AI-driven programs, overseeing the end-to-end delivery of projects that span data warehouses, BI platforms, cloud migrations, and GenAI-based implementations. This role requires deep expertise in modern cloud data ecosystems, strong leadership in delivery management, and hands-on experience integrating AI technologies beyond standard AI assistants. Key ResponsibilitiesProject Planning & ExecutionDefine project scope, goals, d

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Contract

$50 - $60

Service Delivery Manager (W2)

San Jose, California

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Today

Seeking a Service Delivery Manager for new project estimations & solutions. Must have exp. with: -Google Cloud Platform BQ, AI/ML, Agentic AI, SAC Analytics -Willing/able to work with offshore (India) team. Nice to have skills: -Hadoop, SQL & Data background Duration: contract position/6 months+ Work location: San Jose, CA (onsite) Project exp. related to: -Data Warehouse and/or Data Lake implementation(s). -BI and reporting platform rollouts. -Migration of legacy data systems to the cloud. -Da

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Contract

$60 - $65

SAP Service Delivery Manager

San Antonio, Texas

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2d ago

We are looking for a SAP Service Delivery Manager for our client in San Antonio, TX Job Title: SAP Service Delivery Manager Job Location: San Antonio, TX Job Type: Contract Job Description:15+ Years of IT Experience with minimum 5 years of relevant experience managing service delivery of an SAP engagement.Electric Utility experience is a plus but not mandatory.Manage all aspects of IT service delivery to meet SLAs and business objectives.Act as the main point of contact for customer and stakeho

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Third Party, Contract

Depends on Experience

SAP FICO with SDM ( Service Delivery Management)

Normal, Illinois

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8d ago

Hello Hope you re doing well Title: SAP FICO with SDM ( Service Delivery Management) Location: Normal, IL Duration: Long term Rate: DOE JD: We are seeking an experienced SAP FICO Consultant who also has strong Service Delivery Management (SDM) capabilities. The ideal candidate will work closely with finance stakeholders, manage end-to-end FICO processes, ensure smooth delivery of support and enhancement services, and coordinate with cross-functional SAP teams. Key Responsibilities: SAP FICO Func

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Third Party, Contract

Depends on Experience

Service Delivery Manager - Agentic AI

San Jose, California

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14d ago

Position Title: Service Delivery Manager - Agentic AIWork Location: San Jose, CADuration: 12 plus months with possible extension Required Skills: Should have more than 10+ years of experience and have extended experience in running projects end to end.Experience in implementation of GenAI based delivery / Agentic AI / AI Ops is mandatory. It should not be limited to using only AI Assistants.Data warehouse or lake implementations.BI and reporting platform rollouts.Migration of legacy data system

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Contract

Depends on Experience

IT Service Delivery Manager

New York, New York

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Today

Title: IT Service Delivery Manager Location : New York, NY Target Start Date : ASAP Type: Direct-Hire Salary : $140,000-$160,000 The Information Technology Service Delivery Manager will manage key IT initiatives in addition to managing IT budget, and service level metrics. Essential Job Functions: Manage end-to-end service delivery operations to ensure they are executed effectively and efficiently. Regularly communicate with business stakeholders to understand their needs, keep them inform

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Full-time

USD 140,000.00 - 160,000.00 per year

Service Delivery Manager

Kochi, Kerala

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Today

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Full-time

PeopleSoft (FSCM) with SLA - Service Delivery Manager(Full time)

Remote

•

Today

Urgent Requirement: PeopleSoft (FSCM) with SLA - Service Delivery Manager Duration: 3 years Location: Boston, MA Hybrid (3 days onsite, 2 days remote) OR remote Visa Type: All Tax Term: Full time Interview: MS Team Required Skills: Technical PeopleSoft Project Managers, or Production Support Leads 7+ years of experience of managing PeopleSoft production support engagement as the service delivery manager. SLA/KPI-Driven Support While he improved "system uptime," the profile lacks SLA compli

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Full-time, Third Party

Depends on Experience

PeopleSoft Service Delivery Manager - Boston (Remote with very limited Travel) - Full Time Role

Hybrid in Boston, Massachusetts

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Today

Job Title: PeopleSoft Service Delivery Manager Location: Boston (Remote with very limited Travel) Duration: 3 years Required Skills 15+ years of PeopleSoft experience 7+ years of managing PeopleSoft production support services Proven expertise in SLA management and service delivery governance Experience leading multidisciplinary technical and functional teams Strong client relationship management and escalation handling skills

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Full-time

Depends on Experience

IT Service Delivery Consultant, Mid

Kansas City, Missouri

•

Today

Job Description The selected candidate will be responsible for ensuring the internal processes related to Information Technology (IT) Service Management and Delivery are applied and used across the enterprise to ensure timely resolution of incidents and drive high availability. Additional job duties and responsibilities include: Leverage processes, utilizing ITIL best practices, to ensure the IT organization designs, deploys, and sustains high quality, highly available solutions that align with

Full-time

USD 57,850.00 - 104,575.00 per year

SAP FICO Lead with SDM (Service Delivery Manager)

Normal, Illinois

•

Yesterday

Hello, Hope you are doing well, Title: SAP FICO Lead + SDM (Service Delivery Manager) Location: Normal, IL (Onsite) Duration: 12 Months Rate: DOE Job Overview We are looking for an experienced SAP FICO Lead + SDM to manage end-to-end Finance systems and drive service delivery across global SAP environments. The ideal candidate will have strong SAP FICO functional knowledge, hands-on configuration experience, and proven leadership in managing incidents, changes, enhancements, and business stakeho

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Contract, Third Party

Depends on Experience

Director of IT Service Delivery

Hybrid in Dallas, Texas

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29d ago

Overview: Responsible for leading the global IT Service Delivery and Help Desk operations, playing a critical role in shaping and executing the broader IT strategy. Oversees the design, implementation, and ongoing management of end-user services to ensure that employees operate with optimal efficiency, reliability, and security. Directs the firm s resources (people, processes, and tools) with expertise and agility, while also mentoring team members and promoting a culture that reflects the organ

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Full-time

$140,000 - $155,000

Service Delivery Manager (Growth Opportunity)

Hybrid in Irving, Texas

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Today

Join this international organization as they remake their infrastructure to enhance their ability for Global growth. Great opportunity to enjoy the opportunities as they create opportunities for professional advancement! As the primary liaison between the business and IT, utilize your strong background in ITSM, team leadership, and customer-focused service delivery. You will oversee the delivery of IT services, ensuring high-quality support across the organization, responsible for managing servi

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Full-time

Depends on Experience

Technical Infrastructure Service Delivery Manager Redwood City, CA

Redwood City, California

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6d ago

Key Responsibilities Oversee end-to-end delivery of IT infrastructure services, including data centre management, network operations, cloud infrastructure, and end-user computing. Ensure services are delivered within agreed SLAs and budgets. Act as the primary point of contact for stakeholders regarding service delivery performance and improvements. Manage a team of IT professionals, including system administrators, network engineers, security analysts and support staff. Foster a culture of coll

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Contract, Third Party

50 - 60

Logistics Service Delivery Manager

Remote

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Today

Full-time

USD 127,200.00 - 135,000.00 per year

ITSM Service Delivery Manager with ITIL certification

Remote

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8d ago

Please email me your resumes @ ()or call me on my cell . Job Title: ITSM Service Delivery Manager with ITIL certification Location: Remote Duration: 3 months extendable Job Description Service Level and Availability Management ITSM Service The Global Hosting Service Delivery team is responsible for managing Infrastructure Operations, including Major Incident Management, Problem (RCA) Management, Enterprise Change Management, and PagerDuty. Additionally, we are building new service offerings a

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Third Party, Contract

Depends on Experience

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Service delivery jobs