Service delivery jobs

Remote

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Today

Job Title: Service Delivery ManagerLocation: Atlanta, GA/ Dallas, TX (Hybrid)Fulltime/Permanent Role Job Description: We are seeking an experienced Service Delivery Manager to oversee and ensure the successful delivery of IT and business services to our clients. The ideal candidate will manage service operations, lead cross-functional teams, and maintain high standards of customer satisfaction. Responsibilities: Manage end-to-end service delivery for assigned accounts, ensuring SLAs and KPIs are

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Full-time

$120,000 - $125,000

Service Delivery Manager

Hybrid in Los Angeles, California

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10d ago

Job Title: Service Delivery ManagerLocation: Los Angeles, CA (Hybrid)Role: Contract/FulltimeJob Description:EnsureSLA compliance and maintain high availability of business-critical applications/systems Take ownership of application downtime incidents and act as the primary escalation point during outages Leverage astrong development background to better understand application behavior, logs, and issue diagnosis Possess thorough understanding ofSoftware Development Life Cycle (SDLC) to align supp

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Contract, Third Party

Depends on Experience

Service Delivery Manager

Farmington Hills, Michigan

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Today

Description We are looking for a Sales Account Manager to support customer relationships, business growth, and commercial activities in Farmington Hills, Michigan. This role blends account leadership, technical coordination, and customer advocacy, making it ideal for someone who can build trust, manage priorities, and drive results across multiple stakeholders. The successful candidate will help expand existing business, respond to customer needs with urgency, and partner closely with internal t

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Full-time

USD 80,000.00 - 120,000.00 per year

IT Project Specialist II - Service Delivery

Columbus, Indiana

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Today

Job Description Position Summary The Project Analyst plays a critical role in supporting IT Service Delivery initiatives within a shared services organization. This position provides analytical, operational, and coordination support to ensure successful delivery of IT projects and services. The analyst will work closely with project managers, business relationship managers, and coordinators to drive efficiency, accuracy, and insight across financial analysis, ITSM processes, and performance repo

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Full-time

Service Delivery Manager - Cloud Managed Services

Hybrid in Atlanta, Georgia

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Yesterday

Job Title: Service Delivery Manager Cloud Managed Services ( Projects & Delivery ) Location: Atlanta, GA or Dallas, TX - (Hybrid) Fulltime with IT Convergence Job Summary We are Looking for a seasoned Service Delivery Manager (SDM) to serve as the strategic liaison between our technical operations teams and enterprise clients. You will oversee high-availability Cloud Managed Services with a specialized focus on Database, Middleware, and Cloud Infrastructure predominantly for ERP ecosystems (Orac

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Full-time

$100,000 - $125,000

Service Delivery Manager III

Texas

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Today

Job#: 3030029 Job Description: Service Delivery Manager (IT Infrastructure Outsourcing / ITO) Role Overview The Service Delivery Manager is responsible for end-to-end service delivery for a client account, ensuring high service quality, customer satisfaction, and operational productivity. This role serves as the primary point of contact for all IT Infrastructure Outsourcing (ITO) services and acts as a cross-functional leader coordinating internal teams to deliver contracted services in ali

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Full-time

Service Delivery Manager

San Jose, California

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18d ago

Job Description The Service Delivery Manager at Jade Global is responsible for ensuring seamless service delivery by managing day-to-day operations, driving service excellence, and maintaining strong customer relationships. This role partners closely with delivery, practice, and account teams to ensure commitments are met and customer satisfaction remains high. Key Responsibilities - Manage end-to-end service delivery and ensure adherence to SLAs and KPIs. - Serve as the primary escalation and c

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Full-time

$120,000 - $140,000

Service Delivery Manager

Washington, District of Columbia

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Today

Overview Position Summary The Service Delivery Manager serves as the Contractor's contract manager and primary authorized interface with the Government Contracting Officer (CO) and Contracting Officer's Representative (COR). This Key Personnel position is responsible for managing, monitoring, and directing contract performance and staff to consistently deliver service quality against all IT Service Management (ITSM) requirements for the National Labor Relations Board's Office of the Chief Info

Full-time

USD 118,000.00 - 145,000.00 per year

Infrastructure Project Manager (Governance / Service Delivery / Infrastructure)

Dallas, Texas

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Today

Software Guidance & Assistance, Inc. (SGA) is searching for an Infrastructure Project Manager (Governance / Service Delivery / Infrastructure) for a contract assignment with one of our premier financial services clients in Dallas, TX. Onsite: 4-5 days/week Position Overview We are seeking a seasoned, high-caliber Project Manager to support the buildout of a new office location in Dallas as part of a broader US expansion initiative. This role is not intended to be a deeply hands-on infrastruc

Contract

USD 70.00 - 78.00 per hour

Service Delivery Manager (SDM) Azure Managed Services

Dallas, Texas

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2d ago

Job Title- Service Delivery Manager (SDM) Azure Managed Services Location- Dallas, TX- Onsite Type- Contract Duration- 12+ Months Role Summary The Service Delivery Manager (SDM) is the single point of accountability for end to end delivery of Azure Managed Services. The SDM ensures that all contracted services are delivered in line with SLA commitments, governance standards, security requirements, and customer expectations, while driving service stability, continuous improvement, and stakeholder

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Third Party, Contract

Depends on Experience

Operations/Customer Service Delivery Manager

No location provided

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Today

GovCIO is currently hiring for an Operations/Customer Service Delivery Manager for our NIH-CIT proposal. This position will be located in Bethesda, MD and is a remote/hybrid position. Responsibilities The CSDM role's responsibilities include but are not limited to: Work with the NS program manager to plan, develop, and engage in a customer outreach effort to communicate and collaborate on customer needs and seek customer input and feedback on service quality and suggested areas of improvement

Full-time

USD 135,000.00 - 144,497.00 per year

Service Delivery Manager - Server & Storage

Richmond, Virginia

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Today

Job#: 3028252 Job Description: Service Delivery Manager - Infrastructure (Servers, Storage & Data Center) Role Summary The Service Delivery Manager - Infrastructure is responsible for the day-to-day operational delivery of infrastructure services across servers, storage platforms, data centers, and cloud environments. The role ensures stable, secure, and reliable service availability while acting as the primary liaison between business stakeholders, managed service providers (MSPs), and intern

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Full-time

Director IT Service Delivery

Charlotte, North Carolina

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2d ago

Vaco is hiring a full time IT Vendor Manager to sit on-site 3x week in Charlotte, NC. Must be willing to work on a W2 basis and no sponsorship is offered. Local to Charlotte, NC candidates are HIGHLY preferred. We are seeking an experienced IT Vendor Manager to oversee and optimize relationships with Managed Service Providers (MSPs) and other third-party technology vendors. This role is responsible for ensuring service quality, cost efficiency, and alignment with business objectives across a mul

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Full-time

$155000

Service Delivery Manager

Kansas City, Missouri

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Yesterday

Role: Service Delivery Manager Location: Kansas City, MO (Onsite) Type: Full-time role with TCS (TATA Consultancy Services) Job Description: The Infrastructure Service Delivery Manager in the Banking, Financial Services, and Insurance (BFSI) domain is responsible for ensuring reliable, secure, and efficient delivery of IT infrastructure services. This role needs managing critical systems that support banking operations, regulatory compliance, and customer-facing platforms, while maintaining hi

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Full-time

100,000 - 120,000

Service Delivery Manager

Kansas City, Missouri

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Yesterday

Service Delivery ManagerThe Infrastructure Service Delivery Manager in the Banking, Financial Services, and Insurance (BFSI) domain is responsible for ensuring reliable, secure, and efficient delivery of IT infrastructure services. This role needs managing critical systems that support banking operations, regulatory compliance, and customer-facing platforms, while maintaining high availability and resilience standards.Key Responsibilities Oversee end-to-end delivery of infrastructure services in

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Full-time

100,000 - 110,000

Service Delivery Manager

Illinois

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14d ago

Job Title: Service Delivery Manager Location: Libertyville, Illinois Job Description: We are looking for an experienced Service Delivery Manager to lead end-to-end service operations across a complex hybrid infrastructure environment for our client. This role will be responsible for managing daily operations, shift coordination, incident triage, service control, and ensuring stable delivery across enterprise network, cloud, and on-prem infrastructure. The ideal candidate will have a strong back

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Third Party, Contract

MLL Service Delivery Lead RD Labs IT

Jacksonville, Florida

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3d ago

MLL Service Delivery Lead RD Labs IT Tampa,FL(5 Days Onsite) Contract-6 Months+ Mandatory Skills : Caliber LIMS, LabWare, StarLIMS Minimum Qualifications Bachelors in information technology Computer Science Engineering or related field or equivalent experience 6 years in IT service delivery operations with hands on supporting scientific RDoperational technology environment instrument PCs controllers data systems and ITIL aligned ITSM ServiceNow Jira Strong understanding of segmentedICE network

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Full-time, Contract, Third Party

IT Infrastructure Service Delivery Manager

Dallas, Texas

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Today

Software Guidance & Assistance, Inc., (SGA), is searching for an IT Infrastructure Service Delivery Manager for a contract assignment with one of our premier Financial Services clients in Dallas, TX. This is a hybrid role: 4 days/week in the office. This role is to assist with coordination and support day to day IT infrastructure activities for the US region. This includes managing infrastructure requests, assisting with project delivery, supporting audit and regulatory needs, helping resolve hi

Contract

USD 64.84 - 75.33 per hour

Manager Service Delivery (Remote in US)

Remote or New Orleans, Louisiana

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Today

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You'll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have

Full-time

USD 87,300.00 - 124,700.00 per year

IT Service Delivery Lead Banking Domain (Salesforce Support)

New York

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4d ago

Job Title: IT Service Delivery Lead Banking Domain (Salesforce Support) Location: New York, NY Duration: Long Term Job Summary: We are looking for a highly skilled IT Service Delivery Lead with strong domain expertise in Private Banking, Investment Banking, or Asset Management. The ideal candidate will have a solid background in ITIL-based service delivery, excellent leadership and communication skills, and hands-on experience supporting Salesforce platforms. This role will be responsible for

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Service delivery jobs