Service desk jobs in Illinois

Remote

•

Today

Job ID: T2601718 Location: Remote Work, KY, US Date Posted: 2026-03-05 Category: Information Technology Subcategory: Technical Support Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: ORA_REMOTE Description ? SAIC is hiring an IT Service Desk Analyst to support our Digital Workspace Multi-Client Service Desk. Remote role can be worked anywhere within the United States. This ro

Full-time

USD 40,000.00 per year

IT Service Desk Analyst

Remote

•

Today

Job ID: T2601718-OTHLOC-893 Location: Remote Work, AR, US Date Posted: 2026-03-05 Category: Information Technology Subcategory: Technical Support Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: ORA_REMOTE Description ? SAIC is hiring an IT Service Desk Analyst to support our Digital Workspace Multi-Client Service Desk. Remote role can be worked anywhere within the United Stat

Full-time

USD 40,000.00 per year

Service Desk Trainer

Arlington Heights, Illinois

•

Today

Job#: 3022066 Job Description: Service Desk Trainer Location: Arlington Heights, IL (Onsite) Department: Digital Technology - Service Desk Employment Type: Long-Term Contract Rate: $45-$50 per/hr W2 If interested, please e-mail your resume directly to Jeremy at () Overview Client is committed to delivering exceptional support to our employees across the globe. Our Service Desk is the frontline for all technology-related issues, ensuring our teams stay connected, productive, and empowered. W

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Full-time

USD 45.00 - 50.00 per hour

Service Desk Analyst

Glenview, Illinois

•

Today

Job#: 3025087 Job Description: Service Desk Analyst If interested, please e-mail your resume directly to Jeremy at () Location: Glenview, IL (Onsite Monday-Friday) Duration: 6+ Month Contract Rate: $25 - $28 per/hr Description The Level 1 Service Desk Analyst's role is to respond to service requests to enable end users the ability to accomplish business tasks. The analyst will respond to requests for systems assistance via phone or electronically; document, track and monitor problems to en

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Full-time

USD 25.00 - 28.00 per hour

MSP Service Desk Manager

Remote or Lake Forest, California

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Today

Description We are looking for a skilled MSP Service Desk Manager to lead and oversee service desk operations in Lake Forest, California. In this long-term contract position, you will manage a dynamic team of technicians, ensuring exceptional service delivery and operational efficiency. The ideal candidate will possess strong leadership qualities, a deep understanding of IT service management, and the ability to drive continuous improvement in a fast-paced environment. Responsibilities: Supervi

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Contract

USD 47.50 - 55.00 per hour

Service Desk

Remote

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26d ago

Job Title: IT Service Desk Professional ILocation: Malvern, PA / RemoteSix months of related experienceA combination of experience and/or technical certifications may be considered in lieu of the educational requirementsKnowledge of computer, printer, and network troubleshooting and installation proceduresDemonstrated ability to diagnose and troubleshoot Microsoft productsDemonstrated ability to solve issues with healthcare/clinical applicationsCommitment to Client's values of Service Excellence

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Contract

Depends on Experience

Service Desk Support Technician

Remote

•

Today

A health services network in Tennessee is actively seeking a new Service Desk Support Specialist to provide Tier 1 technical support for critical business services remotely. About the Opportunity: Schedule: Full-time Hours: 7am to 11pm (flexible; 8 hours a day) Setting: Remote Responsibilities: Serving as the single point of contact for technical support via multiple channels Providing Tier 1 support for various IT systems Accurately logging and tracking incidents in the ITSM system Proactively

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Contract

$20 - $22 per hour

Service Desk Technician

Remote

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27d ago

Title: Service Desk Technician Location: Remote Position Type: Contract Compensation Pay Range:$11.76-$16.80 Per Hr Job Description: Join our team as a remote Service Desk Technician on a contract basis, providing technical support to various locations with unique infrastructure needs. You will handle support requests, document issues, and ensure excellent customer service while using various technologies. Key Responsibilities Deliver exceptional customer service by demonstrating empathy and

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Contract

$11.76 - $16.8

Service Desk Technician

Remote

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11d ago

Title: Service Desk Technician-2 Location: Remote Position Type: Contract Compensation Pay Range:$11.76-$16.80 Per Hr Job Description: Join our team as a remote Service Desk Technician on a contract basis, providing technical support to various locations with unique infrastructure needs. You will handle support requests, document issues, and ensure excellent customer service while using various technologies. Key Responsibilities Deliver exceptional customer service by demonstrating empathy a

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Contract

Depends on Experience

Service Desk Technician L1

Remote

•

Today

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Full-time

IT Service Desk Lead

Chicago, Illinois

•

Today

Description Sargent & Lundy is a leading consulting engineering firm specializing in the power and energy sectors. Since 1891, we have provided comprehensive engineering, design, and consulting services for both traditional and renewable power generation, grid modernization, nuclear power, and more. Our mission is to help clients achieve their energy goals effectively by adopting advanced technologies and sustainable practices. We are looking for a motivated Service Desk leader to join our grow

Full-time

USD 100,010.00 - 144,190.00 per year

Manage Engine Consultant

Remote

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21d ago

Job Title : ManageEngine ConsultantLocation : RemoteDuration : 6 Months Role OverviewClient is seeking an experienced ManageEngine Consultant to assess, optimize, and provide strategic guidance for an established ManageEngine environment. The consultant will evaluate current configurations, identify gaps, and deliver recommendations to help the client fully leverage ManageEngine ServiceDesk Plus (SDP), Endpoint Central, and upcoming CMDB and Change Management capabilities. This engagement begins

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Contract

Depends on Experience

Hybrid-IT Support-Chicago

Chicago, Illinois

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Today

Technical Support Specialist Onsite, Downtown Chicago 6 Month, W2, Contract Coworker role with CDW CDW is seeking a customer-focused Technical Support Specialist to provide both phone-based and in-person IT support to end users. This role is responsible for troubleshooting technical issues, responding to service desk calls, and delivering excellent customer service while resolving hardware, software, and basic network problems. Responsibilities: Provide technical support to users via phone,

Contract

Depends on Experience

Manager, Workplace Technology

Chicago, Illinois

•

Today

Union Tank Car Company As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best. POSITION SUMMARY Located at Chicago HQ, the Manager, Workplace Technology leads employee-facing

Full-time

USD 131,400.00 - 160,600.00 per year

Workplace Technology Manager

Hybrid in Chicago, Illinois

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4d ago

Resource 1 is in need of a Workplace Technology Manager on a permanent, hybrid basis in Chicago, IL. The role will provide hands-on endpoint and workplace technology leadership with emphasis on SCCM and Microsoft Intune while mentoring and upskilling a small team of five. The hire will manage the service desk vendor, drive automation and self-service, build SLAs, and act as the primary customer-facing technical lead across multiple business units. This position will deliver operational improveme

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Full-time

140,000 - 160,000

Help Desk Analyst I

Remote or Des Moines, Iowa

•

Today

Description We are looking for a motivated Help Desk Analyst I to join our team in Des Moines, Iowa, on a contract basis. This position is ideal for individuals passionate about technology and customer service, offering a chance to enhance your technical skills while providing exceptional support to users. As part of this role, you will assist with troubleshooting software and hardware issues, ensuring seamless user experiences. Responsibilities: Address and resolve user issues related to softw

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Contract

System Analyst / Technical Writer

Remote

•

Today

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: Other Job Family: Functional Experts Job Qualifications: Skills: Analytical Thinking, Systems Documentation, Technical Issues Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: GDIT's DOJ/OJP team is looking for a dynamic System Analyst / Technical Writer to support our client's application de

Full-time

USD 66,300.00 - 89,700.00 per year

Okta Support Specialist (IAM / Identity & Access Management)

Remote

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27d ago

Role Overview:The Okta Support Specialist will serve as a Tier 2 technical escalation point within a high-performing cybersecurity and IAM team. This role focuses on ensuring secure, reliable, and scalable identity services across enterprise environments, supporting authentication, access governance, and identity lifecycle management initiatives.Role Highlights: Position: Okta Support Specialist (IAM / Identity & Access Management) Location: McLean, VA or Remote (U.S.-based) Job Type: Full Time

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Contract

113,000 - 188,000

IT Sr. Support Specialist

Remote or Dallas, Texas

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Today

JOB SUMMARY The Senior IT Support Specialist is a senior-level (L2/L3) hands-on IT professional who serves as the primary escalation point for complex technical issues escalated from clinic onsite support (L0) and the Service Desk (L1), owning advanced troubleshooting, resolution, vendor coordination, and SLA compliance across corporate users and multi-site veterinary clinics. With deep expertise in Microsoft/Windows and Apple environments, the role provides technical leadership to the support o

Full-time

Help Desk Analyst II

Chicago, Illinois

•

Today

Description We are looking for a skilled and dependable Help Desk Analyst II to join our team in Chicago, Illinois. This part-time role requires on-site presence and is designed as a contract-to-permanent opportunity, offering the potential for long-term growth. The ideal candidate will provide Tier 2 IT support while demonstrating strong technical expertise and attention to detail. Responsibilities: Deliver Tier 2 technical support for hardware, software, and networking issues to ensure smooth

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Full-time

USD 42.25 - 50.50 per hour

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Service desk jobs in Illinois, USA