Service desk jobs in Pennsylvania

Erie, Pennsylvania

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Today

Description Position Summary The Service Desk Technician is responsible for delivering first-line technical support to company employees and agents. This role provides high-quality customer service through both phone-based and walk-up (TechLink) support, ensuring timely resolution of IT issues, efficient ticket management, and proper handling of end-user equipment. The technician plays a critical role in maintaining operational efficiency by troubleshooting, configuring, and supporting IT system

Full-time

USD 10.00 per hour

IT Service Desk Technician I (Part-Time)

Reading, Pennsylvania

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Today

About Penske: Most people know us for our big yellow trucks. But we're so much more than that. At Penske we have a 50-plus year history of leading the transportation and supply-chain industry, delivering world-class and award-winning technology solutions and the key to our success is our people. We are experiencing rapid business growth and have added headcounts to IT teams across the organization to keep up with this expansion. We are hiring immediately for full-time, long-term roles. At Penske

Full-time

IT Service Desk Technician

Pittsburgh, Pennsylvania

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Today

Description & Requirements Maximus is seeking an IT Service Desk Analyst. As an IT Service Desk Analyst you are the first point of contact or all IT related incidents and service requests. This front ling support to the end user community, ensuring timely resolution of issues, exceptional customer service and adherence to organizational IT standards and processes. This versatile resource is responsible for providing end-to-end technical support across the IT Service Desk, Desktop Support, Video

Full-time

USD 20.00 per hour

IT Service Desk Manager

Berwyn, Pennsylvania

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10d ago

Job title: Senior Manager -Service Desk Job type: Full-Time Position Salary:$150k-$175k plus 15% bonus Location: Onsite 5x per week in Berwyn, PA Summary: This role requires a proactive, polished professional who thrives in a fast-paced executive environment and is comfortable traveling regionally to support high-priority corporate governance meetings, operating reviews, and other executive events. Key Responsibilities: Executive & VIP Support Serve as the primary point of escalation for all

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Full-time

Depends on Experience

Service Desk Engineer

Blue Bell, Pennsylvania

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2d ago

ServiceDesk E2 , ITIL, Windows, MAC, NetworkingRoles & ResponsibilitiesTicket Logging: Receive, log, and categorize incidents and service requests.First-Level Support: Provide initial troubleshooting and resolution using knowledge base.User Assistance: Support users with common issues (password reset, access, basic IT issues).Escalation: Identify unresolved issues and escalate to L2/L3 as per SLA.SLA Adherence: Ensure timely response and resolution within agreed SLAs.Documentation: Update ticket

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Full-time

50,000 - 70,000

Endpoint / Service Desk Engineer

Remote

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4d ago

Job Title: Endpoint / Service Desk Engineer Location: Washington, DC 20105 | Ashburn, VA 20147 | Manassas, VA 20109 Duration: 3-Year Contract Work Authorization: (Active Top Secret Clearance Required) Job Summary The State of Washington D.C. Congressional Budget Office (CBO) is seeking an experienced Endpoint / Service Desk Engineer to support enterprise endpoint engineering, workstation imaging, device lifecycle management, endpoint security, and automation initiatives. The engineer will design

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Contract, Third Party

$1 - $1

Service Desk Support Analyst | W2/1099 | For Current MN Residents Only | No C2C

Remote

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9d ago

NOTE: APPLICANT MUST BE ON OUR W2 or 1099 AND CURRENT MN RESIDENT. NOT ACCEPTING SUB-VENDORS. Role: Service Desk Support Analyst Location: Remote with rare on-site meetings (On-site meetings will be planned in advance) Duration: 12 Months with Extensions Interview: MS Teams Job Description: Seeking one full-time resource to work as the Service Desk Support Analyst. The selected resource will provide technical support for incidents and requests reported by users (approximately 5,000) including

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Contract

Depends on Experience

Service Desk Support Analyst

Remote or Hybrid in Saint Paul, Minnesota

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11d ago

Required Experience: Desired Skills Knowledge of computer hardware, software, and mobile device components.Knowledge of Windows, macOS, and mobile operating systems, including configuration and troubleshooting.Knowledge of networking fundamentals such as TCP/IP, DNS, DHCP, and VPN.Knowledge of Active Directory, Group Policy, and endpoint security tools.Knowledge of ITIL best practices for incident and asset management.Skilled in diagnosing and resolving complex hardware, software, and connectivi

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Contract

Depends on Experience

Service Desk Agent

Remote

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Today

Job ID: 2614378 Location: Remote Work, KY, US Date Posted: 2026-07-08 Category: Information Technology Subcategory: Technical Support Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: ORA_REMOTE Description SAIC is looking for outstanding Call Center candidates to join our growing Defense & Civilian Sector in support of the US Department of Transportation. The DOT junior agent i

Full-time

USD 40,000.00 per year

Service Desk Support Analyst

Remote

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10d ago

Our direct client is looking Service Desk Support Analyst, Please send me resume, rate and contact detailsTasksProvide timely and consistent IT phone-based user supportMaintain high-quality end-user experienceMeet real-time service objectives (RSOs)Ensure proper documentation and escalation of incidents and requestsRespond to incidents and service requests within defined RSOsDocument troubleshooting steps and resolutionsEscalate issues appropriatelyMaintain knowledge base accuracyFollow security

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Full-time

Depends on Experience

Cloud Service Desk Engineer

Remote

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Today

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, ef?cient, and cost-effective solutions that drive measurable results. Learn more at

Full-time

USD 78,537.00 per year

Clinical Service Desk Helpdesk (EMR Systems Support) Associate - Remote Role

Remote

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15d ago

Company Overview: Req ID: 382288 NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. Job Description: All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be required depending on b

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Contract

$20 - $28

Clinical Service Desk-Helpdesk-REMOTE-US

Remote

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9d ago

Company Overview: Req ID: 382793 NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. Job Description: Job Description: All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be requi

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Contract

$20 - $25

Service Desk Manager

Remote

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Today

Technical Leadership Manage a team handling complex, multi-system PIV/PKI issues (certificate failures, smart card logon errors, middleware failures, CRL/OCSP issues, workstation trust issues, email signing/encryption problems).Oversee deep-dive investigation of incidents that cannot be resolved by Tier 1/2.Guide root-cause analysis and create remediation plans for recurring identity issues.Provide expert troubleshooting covering Windows, AD/Entra ID, certificate authorities, PKI validation, wor

Full-time

IT Service Desk Technician II

Reading, Pennsylvania

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Today

At Materion, everyone is included, respected and offered opportunity to grow. Join us! We are seeking a skilled IT Service Desk Technician (Level 2) to provide both IT and Operational Technology (OT) support to non-technical end-users in a fast-paced, manufacturing or industrial environment. This position involves delivering in-person and remote support, independently performing device setup, troubleshooting, maintenance, and upgrades across a range of hardware and software platforms. The tech

Full-time

IT Service Desk Specialist (Third Shift)

Remote or Columbus, Ohio

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Today

Job Description: Digital and Technology at Abercrombie & Fitch is fundamental to designing, sourcing, developing, and delivering fashion-forward merchandise to our customers. We are committed to implementing new strategic and systematic approaches to generate dynamic technology solutions for our growing business. The Abercrombie IT Service Desk is a high energy, customer-oriented team providing technical support to each of Abercrombie's core global business functions including corporate, distr

Full-time

Help Desk Technician

Remote or Arizona

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Today

Job Description CALIBRE is an employee-owned mission focused solutions and digital transformation company. We are seeking a remote Help Desk Specialist to support our client out of Arizona. This position is fully ONSITE. The successful candidate must have prior IT Service Desk operations experience. This is an excellent opportunity that provides on-the-job learning and mentorship. The role will serve as the initial point of contact and will gather and analyze information about the user's issue

Full-time

USD 40,000.00 - 50,000.00 per year

IT Consultant

Swiftwater, Pennsylvania

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Today

Portland, OR Qualifications: Technical Support Technician Entry - IT264TSSJT1 - NP Proven experience in an IT support role, involving extensive customer support, both remote and in-person Full understanding of Windows Environment and extensive experience with MS Office Suite A+ Certification Ideally, you'll also have: Bachelor's degree in Information Technology ServiceNow or related ticketing management system Responsibilities: As a Global Support Services Analyst, you'll join our collaborative

Full-time

USD 58,200.00 - 58,200.00 per year

IT Consultant #24368

Swiftwater, Pennsylvania

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Today

Greenville, SC Qualifications: Technical Support Technician Entry - IT264TSSJT1 - NP Proven experience in an IT support role, involving extensive customer support, both remote and in-person Full understanding of Windows Environment and extensive experience with MS Office Suite A+ Certification Ideally, you'll also have: Bachelor's degree in Information Technology ServiceNow or related ticketing management system Responsibilities: As a Global Support Services Analyst, you'll join our collaborat

Full-time

USD 60,300.00 - 60,300.00 per year

Help Desk Analyst - Phoenix, AZ (Remote) || Need Local to AZ - F2F Interview

Remote

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2d ago

Job Title: Help Desk Analyst Location: Phoenix, AZ (Remote) Candidates must be local to AZ and available for an in-person interview Required experience:1 year of experience with Help desk or troubleshootingExperience with serviceNow - ticket managing systemHelp Desk Analyst:Provides technical assistance and support for incoming queries and issues related to AZ360 and PageUp. Responds to queries over the phone, email messages from customers seeking help, ask questions to determine the nature of

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Third Party, Contract

Depends on Experience

Service desk jobs in Pennsylvania, USA