Service desk jobs in Philadephia, PA

Blue Bell, Pennsylvania

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20d ago

Service Desk EngineerBlue Bell, PA | 8 - 10 years of experience Job DescriptionMust Have Technical/Functional SkillsServiceDesk E2 , ITIL, Windows, MAC, NetworkingRoles & ResponsibilitiesTicket Logging: Receive, log, and categorize incidents and service requests.First-Level Support: Provide initial troubleshooting and resolution using knowledge base.User Assistance: Support users with common issues (password reset, access, basic IT issues).Escalation: Identify unresolved issues and escalate to

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Full-time

55,000 - 70,000

Clinical Service Desk Support - Remote (CA)

Remote or Los Angeles, California

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Today

RESPONSIBILITIES: Kforce's client is seeking a Clinical Service Desk Support professional to provide technical and application support within a healthcare environment, with a primary focus on Cerner EMR systems and applications. This role is remote, but candidates must reside in California. Summary: This position will support end users by diagnosing and troubleshooting technical and EMR-related issues, resolving problems when possible, coordinating escalations, and providing basic over-the-phon

Contract

$32 - $36 hourly

Clinical Service Desk Helpdesk (EMR Systems Support) Associate - Remote Role

Remote

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6d ago

Company Overview: Req ID: 382288 NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. Job Description: All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be required depending on b

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Third Party, Contract

$20 - $25

Clinical Service Desk Helpdesk (EMR Systems Support) Associate - Remote Role

Remote

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6d ago

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Third Party, Contract

$20 - $25

Director of Service Desk Operations

Remote or Pennsylvania

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Today

Director of Service Desk Operations Req number: R8625 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create l

Full-time

IT Admin - Service Desk

Remote

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Today

Tier 2 Service Desk agents are responsible for providing technical support to the users of Protective DNS during scenarios wherein Tier 1 support is not enough to resolve the ticket. The role entails troubleshooting customer issues and ensuring incidents and service requests escalated from Tier 1 to Tier 2 are properly logged, tracked, and resolved efficiently within SLA guidelines. This role requires strong communication skills and customer focused mindset alongside an equally strong technical

Full-time

IT Help Desk Manager

Hybrid in Trenton, New Jersey

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18d ago

Greetings Welcome to TechProjects! We specialize in IT System integration to help with some of the biggest names in the public sectors around New York state. Our company provides exceptional IT solutions for our clients, while also offering top-notch career opportunities for our employees. At our firm, we work with a diverse range of clients, from cutting-edge startups to established industry leaders. If you're a tech professional looking for a challenging and rewarding career, we'd love to h

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Contract

Depends on Experience

PHARMACIST CLINICAL IT

Camden, New Jersey

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Today

About us Cooper Norcross Health, formerly Cooper University Health Care, is a leading academic health system affiliated with Cooper Norcross Medical School of Rowan University. Headquartered in Camden, New Jersey, Cooper Norcross Health has revenues of more than $3 billion and an A+ credit rating from both S&P and Fitch Ratings. Cooper Norcross Health has nearly 14,000 team members, including more than 2,200 nurses, more than 1,200 employed physicians representing 95 specialties and subspecialt

Full-time

L1 Help Desk Technician

Fort Washington, Pennsylvania

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Today

Description We are looking for an L1 Help Desk Technician to provide dependable front-line technical support for both onsite employees and a large remote workforce in Pennsylvania. This contract position is ideal for someone who enjoys resolving everyday IT issues, supporting end users directly, and working in a Microsoft-centered environment. The role combines hands-on desktop support with remote assistance, ticket management, and routine device setup while helping maintain a smooth day-to-day

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Full-time

USD 20.90 - 24.20 per hour

PC Technician

Souderton, Pennsylvania

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Today

Description We are looking for a PC Technician to support day-to-day technology needs for office staff in Souderton, Pennsylvania. This position focuses on resolving desktop software and hardware issues, assisting users with business applications, and producing operational reports that support the manufacturing environment. The role also partners with the IT team on issue resolution and project-based work while providing hands-on support when on-site assistance is needed. Responsibilities: Prov

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Full-time

USD 40,000.00 - 45,000.00 per year

Help Desk Analyst

Trenton, New Jersey

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Today

Help Desk Analyst Req number: R8675 Employment type: Full time Worksite flexibility: OnsiteWho we areCAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right?whatever it takes. Our tailor-made solutions create lasting results across th

Full-time

Compensation information provided in the description

Automation & AI Engineer

Philadelphia, Pennsylvania

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Today

Company Overview: Arctiq is a global, intelligence-driven technology services company delivering professional and managed services across Hybrid Cloud Infrastructure, Networking & Connected Experiences, Cybersecurity, Data & AI, Autonomous Operations & Intelligence, and Enterprise Service Management. We help organizations operate, secure, and modernize complex environments by unifying infrastructure, networking, data, security, automation, and observability under a single, integrated operating

Full-time

Technology Success Engineer

Philadelphia, Pennsylvania

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Today

Drive Client Success Through Proactive IT Solutions This Jobot Job is hosted by: Ben Koester Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $80,000 - $95,000 per year A bit about us: We are a growing Managed IT Services Provider (MSP) dedicated to helping businesses maximize the performance, security, and reliability of their technology environments. Our team partners closely with clients to proactively manage their infrastructure, reduce

Full-time

USD 80,000.00 - 95,000.00 per year

Operational Engineer - Remote

Remote

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Today

Hi, Job Title: Operational Engineer Location: Remote Duration: Longterm Skills Required: Solid understanding of IT infrastructure fundamentals: servers, networks, storage, and applications.Experience with ManageEngine tools (Opmanager, ServiceDesk Plus, Applications Manager).Scripting knowledge (PowerShell/Bash).ITIL Foundation CertificationMicrosoft Certified: Azure Fundamentals (AZ-900)Thanks Thrinadh Busa

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Contract

Depends on Experience

Systems Support Specialist

Philadelphia, Pennsylvania

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Today

SUMMARY This position reports directly to the Assistant Director of Information Technology and works closely with the Director of Information Technology to provide support to the operation, integrity, and security of the company's end-user devices and systems. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Helpdesk & Technical Support Operations Provide tier-1 and tier-2 desktop, laptop, mobile device, peripheral, and application support to internal staff, clients, and facility partners in a timely

Full-time

Help Desk Manager- Mt. Laurel- Second Shift

Mount Laurel Township, New Jersey

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Today

Responsibilities: Lead and manage multi-tier Help Desk and technical support teamsOversee daily operations across phone, email, chat, and ticketing queuesEnsure SLA compliance and timely resolution of incidents and service requestsMonitor workload distribution, staffing levels, queue health, and escalation managementCoach, mentor, and develop supervisors and technical support personnelDrive continuous improvement initiatives focused on efficiency, service quality, and customer experienceMaintai

Full-time

Tier 3 Support Engineer

Remote

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Today

Position: Tier 3 Support Engineer Location: Remote Duration: Long Term Work Schedule: 9 AM 5 PM Must haves: Active Secret Clearance Active IAT level 2 or IAT level 3 certificationHS Diploma with a minimum of 5 years of experienceOverview We are seeking a Tier 3 Service Desk Engineer to support a large-scale enterprise endpoint migration initiative. This individual will serve as the senior escalation point for complex desktop, endpoint, and Microsoft 365 issues while supporting Windows device d

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Full-time

Depends on Experience

Principal Architect, IT Corporate Services

Pennsylvania

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Today

The Principal Architect serves as the enterprise technology owner and principal architect for all endpoint computing and enterprise mobility services across Ascensus. This role is the senior technical authority for End User Computing, Endpoint Engineering, Modern Endpoint Management, and Enterprise Mobility Services and is responsible for defining and executing the enterprise endpoint strategy while maintaining ongoing operational ownership of the platforms, processes, standards, and technologie

Full-time

Ping AIC Integration Engineer / Specialist - Remote US Position

Remote or McKinney, Texas

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Today

Req ID: 391604 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Ping AIC Integration Engineer / Specialist - Remote US Position We are looking for an experienced Ping AIC Integration Engineer / Specialist with hands-on experience supporting and integrating PingOne Advanced Identity Cloud (Ping AIC). The role will focus o

Full-time

USD 102,675.00 - 171,125.00 per year

Helpdesk Agent

Remote or Dayton, Ohio

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Today

Responsibilities As a Helpdesk agent, you will be responsible for providing technical support to end-users, resolving IT issues, and maintaining the overall functionality of computer systems within an organization. This role requires a combination of remote assistance through the help desk and on-site support to address hardware and software-related problems. This is a full-time, onsite position based at our client's location in Dayton, OH. Qualifications 2+ years of experience in a Help Desk

Full-time

Service desk jobs in Philadelphia, PA, USA