Service desk Jobs in Philadephia, PA

1 - 20 of 41 Jobs

Service Desk Analyst IJob Title - Service Desk Analyst I

Mitchell Martin, Inc.Company Name - Mitchell Martin, Inc.

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Wayne, Pennsylvania, USA

Full-time, Contract

Title: Service Desk AnalystLocation: Mid-Atlantic Region (Onsite) Employment Type: ContractCompensation: Pay Range: $22.76-$32.51 Per HRDescription: Engage with customers through multiple communication channels including phone, email, and self-service portal. Attempt to resolve issues immediately and escalate to the appropriate service team when necessary. Mentor junior staff and assist in their development. Manage communications regarding incidents and outages to the IT customer base.Key Respon

Service Desk AnalystJob Title - Service Desk Analyst

Juno Search PartnersCompany Name - Juno Search Partners

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Wayne, Pennsylvania, USA

Full-time

Role Overview: We are seeking a customer-focused and technically skilled Service Desk Analyst to support end users through multiple support channels, including phone, email, walk-ups, and a self-service portal. The ideal candidate will have strong communication skills, excellent troubleshooting abilities, and a proactive mindset in managing and resolving IT-related issues. Key Responsibilities: Serve as the first point of contact for users via phone, email, walk-ups, and portal submissions.Accur

Service Desk TechnicianJob Title - Service Desk Technician

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Mount Laurel Township, New Jersey, USA

Full-time

Description Responsibilities: Receive incident and information request calls from the customers for IT services, and service that call by resolving with point of contact. Keep customers informed of the progress of their queries. Analyze, isolate, research, and effortlessly explain step-by-step technical troubleshooting solutions related to software or hardware to provide a resolution. Excellent attention to detail and follow-through. Successfully translate complex technical information/instructi

Service Desk Analyst IJob Title - Service Desk Analyst I

Data-Core Systems, Inc.Company Name - Data-Core Systems, Inc.

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Wayne, Pennsylvania, USA

Contract

Data-Core Systems, Inc. is a provider of information technology, consulting, and business process services. We offer breakthrough tech solutions and have worked with companies, hospitals, universities, and government organizations. A proven partner with a passion for client satisfaction, we combine technology innovation, business process expertise, and a global, collaborative workforce that exemplifies the future of work. For more information about Data-Core Systems, Inc., please visit ;/p>Data-

IT Service Desk Analyst (EPIC)Job Title - IT Service Desk Analyst (EPIC)

PamTen IncCompany Name - PamTen Inc

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Remote

Contract

Project Description:Provide at-the-elbow support for a major EPIC go-live to healthcare employees of a large network of hospitals. This role will be a part of the Clinical IT helpdesk staff that supports the core functions of Epic applications. You will be required to triage the EPIC tickets to the various EPIC applications support groups. Work with the support groups to document the triage workflow and processes in the knowledge database. Learn how the Epic system is used in a clinical setting.

Service Desk AnalystJob Title - Service Desk Analyst

ITC Infotech (USA), IncCompany Name - ITC Infotech (USA), Inc

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Remote

Contract

Job Summary We are seeking a motivated and detail-oriented IT Help Desk Agent to provide technical support to staff for healthcare service provider. The ideal candidate will have hands-on experience handling calls from Healthcare professionals, troubleshooting hardware, software, and network issues, with a focus on ensuring minimal downtime in a fast-paced healthcare environment. This role requires excellent customer service skills, the ability to prioritize tasks, and a basic understanding of I

Senior IT Service Desk EngineerJob Title - Senior IT Service Desk Engineer

CoinbaseCompany Name - Coinbase

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Remote

Full-time

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the

Service Desk Analyst II (Remote)Job Title - Service Desk Analyst II (Remote)

Milliman IntelliScriptCompany Name - Milliman IntelliScript

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Remote

Full-time

What We Do Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world. Candidates who have their pick of jobs are drawn to IntelliScript

Service Desk Analyst II (Remote)Job Title - Service Desk Analyst II (Remote)

Milliman IntelliScriptCompany Name - Milliman IntelliScript

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Remote

Full-time

Technology Service Desk Project Manager (Team Lead) (with ACE Experience) | DC metro (Hybrid)Job Title - Technology Service Desk Project Manager (Team Lead) (with ACE Experience) | DC metro (Hybrid)

Isoftech IncCompany Name - Isoftech Inc

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Remote or Washington, District of Columbia, USA

Contract

Position: TSD Project Manager I (Team Lead) w/ACE Experience Work Location:DC Metro (Preferred), Orlando & San Antonio The Account Service Desk (ASD) Team Lead ensures customer-focused technology service desk support in the Automated Commercial Environment (ACE) space. Provides Tier II support for the ACE dealing with trade facilitation, trade compliance and trade enforcement. ACE is the commercial trade processing system developed to become the single window through which international traders

APPLICATIONS ANALYST IIJob Title - APPLICATIONS ANALYST II

Cooper University Health CareCompany Name - Cooper University Health Care

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Camden, New Jersey, USA

Full-time

About us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental

Knowledge ManagerJob Title - Knowledge Manager

Prudent Technologies and ConsultingCompany Name - Prudent Technologies and Consulting

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Remote

Third Party, Contract

Job Description The position in question is the Knowledge and Cyber Lead, a role that is pivotal for the strategic oversight, organization, and continuous improvement of our knowledge base, with a strong emphasis on cybersecurity awareness and best practices. This role is essential for ensuring the accuracy, clarity, and alignment of Global Service Desk processes with security protocols. Key responsibilities of the role include: Driving cybersecurity awareness by integrating threat prevention an

Client looking for EHR Helpdesk Analyst at RemoteJob Title - Client looking for EHR Helpdesk Analyst at Remote

Stellar IT SolutionCompany Name - Stellar IT Solution

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Remote or Durham, North Carolina, USA

Full-time, Third Party, Contract

Our Fortune 500 client is looking for an EHR Helpdesk Analyst to work on their project based out of Raleigh, NC / Remote. Job Title: EHR Helpdesk Analyst Location: Raleigh, NC / Remote Duration: 12months Job Description: The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative sta

Active Directory AdminJob Title - Active Directory Admin

Innosoul incCompany Name - Innosoul inc

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Remote

Contract, Third Party

Job ID: NC-767537 Remote/Local Active Directory Account Admin/Service Desk Analyst (15+) with multi-site/multi-domain, account/access management, security, ServiceNow incident management experience Location: Raleigh NC (NCDOT) Duration: 12 Months Skills: Advanced level resource with specialized knowledge and experience in account management administering Active Directory. Required 3 Years Hands-on experience administering Microsoft Active Directory 2008/2012 in a multi-site and multi-domain orga

Sr Help Desk Supp SpecJob Title - Sr Help Desk Supp Spec

CVS HealthCompany Name - CVS Health

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Remote or Dallas, Texas, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w

Active Directory AdministrationJob Title - Active Directory Administration

Serenity Info Tech, Inc.Company Name - Serenity Info Tech, Inc.

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Remote

Contract, Third Party

Title: Active Directory Administration Location: Raleigh NC ( Remote ) Duration: 12 Months Client: State of North Carolina Job Description: The candidate will be allowed to work remotely until all staff return to site. At that point the candidate will be required to come onsite. ** Remote work for contractors is at the discretion of management and will be reviewed on an ongoing basis. ** DOT WILL NOT ship their equipment, so the candidate must come onsite during onboarding to pick up the state

Senior Manager, ProductJob Title - Senior Manager, Product

Maximus, Inc.Company Name - Maximus, Inc.

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Remote

Full-time

Description & Requirements Maximus is seeking a Senior Manager, Product. In this role you will be responsible for defining the vision, strategy and platform roadmap for the Kantata OX Resource Management platform ensuring that the platform continues to meet business objectives. This is a remote position. Essential Duties and Responsibilities: - Establishes internal standards and templates for all Specialists, Analysts, and Product Owners to use in their roles and work for the Project. - Coord

IT Help Desk Analyst 1 (evening shift) - HYBRID (2 days per week onsite)Job Title - IT Help Desk Analyst 1 (evening shift) - HYBRID (2 days per week onsite)

Trinity HealthCompany Name - Trinity Health

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Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems

IT Help Desk Analyst 1 (day shift) - HYBRID (2 days per week onsite)Job Title - IT Help Desk Analyst 1 (day shift) - HYBRID (2 days per week onsite)

Trinity HealthCompany Name - Trinity Health

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Remote or Livonia, Michigan, USA

Full-time

Technical Customer Support (US Remote)Job Title - Technical Customer Support (US Remote)

Motorola SolutionsCompany Name - Motorola Solutions

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Remote or Schaumburg, Illinois, USA

Full-time

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us buil