Service desk jobs in Wisconsin

Oshkosh, Wisconsin

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Today

Description Shift 11:30a-10:30p M-TH We are seeking a customer-focused Service Desk Analyst to provide first-level technical support for end users across a global enterprise environment. This role serves as the primary point of contact for employees experiencing technical issues and supports users through phone, email, and chat channels. The Service Desk Analyst will troubleshoot hardware, software, access, and application-related issues while ensuring a high level of customer service and timely

Full-time

USD 18.00 - 20.00 per hour

IT Service Desk Analyst

Milwaukee, Wisconsin

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Today

Job#: 3044018 Job Description: Our great client in Downtown Milwaukee has an immediate opening for a IT Service Desk Analyst. If you are interested please apply with resume to . Service Desk Analyst **Open to varying levels: Entry, Mid, Senior Role Responsibilities: The Service Desk Analyst serves as the front door to IT, accountable for delivering a consistent, professional, and customer-centered support experience. This role ensures accurate intake, effective triage, disciplined documentati

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Full-time

$25 - $30 per hour

Service Desk Technician

Madison, Wisconsin

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Today

Description Are you a technology-minded problem solver who enjoys helping others and learning new systems? We're looking for a motivated and customer-focused professional to join a collaborative team. This is a great opportunity for someone who enjoys troubleshooting, working with technology, and making a meaningful impact through exceptional service. What You'll Do In this role, you'll help ensure employees and application users have the access, tools, and support they need to be successful.

Full-time

USD 20.00 - 20.00 per hour

Endpoint / Service Desk Engineer

Remote

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4d ago

Job Title: Endpoint / Service Desk Engineer Location: Washington, DC 20105 | Ashburn, VA 20147 | Manassas, VA 20109 Duration: 3-Year Contract Work Authorization: (Active Top Secret Clearance Required) Job Summary The State of Washington D.C. Congressional Budget Office (CBO) is seeking an experienced Endpoint / Service Desk Engineer to support enterprise endpoint engineering, workstation imaging, device lifecycle management, endpoint security, and automation initiatives. The engineer will design

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Contract, Third Party

$1 - $1

Service Desk Support Analyst | W2/1099 | For Current MN Residents Only | No C2C

Remote

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9d ago

NOTE: APPLICANT MUST BE ON OUR W2 or 1099 AND CURRENT MN RESIDENT. NOT ACCEPTING SUB-VENDORS. Role: Service Desk Support Analyst Location: Remote with rare on-site meetings (On-site meetings will be planned in advance) Duration: 12 Months with Extensions Interview: MS Teams Job Description: Seeking one full-time resource to work as the Service Desk Support Analyst. The selected resource will provide technical support for incidents and requests reported by users (approximately 5,000) including

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Contract

Depends on Experience

Service Desk Support Analyst

Remote or Hybrid in Saint Paul, Minnesota

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10d ago

Required Experience: Desired Skills Knowledge of computer hardware, software, and mobile device components.Knowledge of Windows, macOS, and mobile operating systems, including configuration and troubleshooting.Knowledge of networking fundamentals such as TCP/IP, DNS, DHCP, and VPN.Knowledge of Active Directory, Group Policy, and endpoint security tools.Knowledge of ITIL best practices for incident and asset management.Skilled in diagnosing and resolving complex hardware, software, and connectivi

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Contract

Depends on Experience

Service Desk Agent

Remote

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Today

Job ID: 2614378 Location: Remote Work, KY, US Date Posted: 2026-07-08 Category: Information Technology Subcategory: Technical Support Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: ORA_REMOTE Description SAIC is looking for outstanding Call Center candidates to join our growing Defense & Civilian Sector in support of the US Department of Transportation. The DOT junior agent i

Full-time

USD 40,000.00 per year

Service Desk Support Analyst

Remote

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10d ago

Our direct client is looking Service Desk Support Analyst, Please send me resume, rate and contact detailsTasksProvide timely and consistent IT phone-based user supportMaintain high-quality end-user experienceMeet real-time service objectives (RSOs)Ensure proper documentation and escalation of incidents and requestsRespond to incidents and service requests within defined RSOsDocument troubleshooting steps and resolutionsEscalate issues appropriatelyMaintain knowledge base accuracyFollow security

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Full-time

Depends on Experience

Cloud Service Desk Engineer

Remote

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Today

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, ef?cient, and cost-effective solutions that drive measurable results. Learn more at

Full-time

USD 78,537.00 per year

Clinical Service Desk Helpdesk (EMR Systems Support) Associate - Remote Role

Remote

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15d ago

Company Overview: Req ID: 382288 NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. Job Description: All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be required depending on b

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Contract

$20 - $28

Clinical Service Desk-Helpdesk-REMOTE-US

Remote

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9d ago

Company Overview: Req ID: 382793 NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. Job Description: Job Description: All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be requi

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Contract

$20 - $25

Service Desk Manager

Remote

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Today

Technical Leadership Manage a team handling complex, multi-system PIV/PKI issues (certificate failures, smart card logon errors, middleware failures, CRL/OCSP issues, workstation trust issues, email signing/encryption problems).Oversee deep-dive investigation of incidents that cannot be resolved by Tier 1/2.Guide root-cause analysis and create remediation plans for recurring identity issues.Provide expert troubleshooting covering Windows, AD/Entra ID, certificate authorities, PKI validation, wor

Full-time

IT Service Desk Specialist (Third Shift)

Remote or Columbus, Ohio

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Today

Job Description: Digital and Technology at Abercrombie & Fitch is fundamental to designing, sourcing, developing, and delivering fashion-forward merchandise to our customers. We are committed to implementing new strategic and systematic approaches to generate dynamic technology solutions for our growing business. The Abercrombie IT Service Desk is a high energy, customer-oriented team providing technical support to each of Abercrombie's core global business functions including corporate, distr

Full-time

Desktop Support-4 - Only Wisconsin Residents

Madison, Wisconsin

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Today

Top Required Skills & Years of Experience: 3-5 years' Microsoft Office 2+ years' with maintaining, updating, and deploying Apple Products / iOS 2+ years' with Mobile Device Management (Workspace ONE / AirWatch) 2+ years' experience in a customer facing IT role Nice to Have Skills: 2+ years' experience within Cherwell / Ivanti Ticketing and assets management system Interview Process: 2 rounds of interviews. First round will be virtual, Second round will be onsite in Madison, WI.

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Full-time, Part-time, Third Party, Contract

Help Desk Technician

Remote or Arizona

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Today

Job Description CALIBRE is an employee-owned mission focused solutions and digital transformation company. We are seeking a remote Help Desk Specialist to support our client out of Arizona. This position is fully ONSITE. The successful candidate must have prior IT Service Desk operations experience. This is an excellent opportunity that provides on-the-job learning and mentorship. The role will serve as the initial point of contact and will gather and analyze information about the user's issue

Full-time

USD 40,000.00 - 50,000.00 per year

Help Desk Analyst - Phoenix, AZ (Remote) || Need Local to AZ - F2F Interview

Remote

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2d ago

Job Title: Help Desk Analyst Location: Phoenix, AZ (Remote) Candidates must be local to AZ and available for an in-person interview Required experience:1 year of experience with Help desk or troubleshootingExperience with serviceNow - ticket managing systemHelp Desk Analyst:Provides technical assistance and support for incoming queries and issues related to AZ360 and PageUp. Responds to queries over the phone, email messages from customers seeking help, ask questions to determine the nature of

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Third Party, Contract

Depends on Experience

AI / Automation Engineer

Remote or Richmond, Virginia

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Today

This role is contingent upon a contract award. ICF is seeking an AI / Automation Engineer to design, build, and continuously improve the AI-enabled and automated capabilities that power service delivery for a federal technology program. Reporting to the Service Desk Manager, this role is responsible for the technical build-out of Tier Zero self-service tools, virtual agents, intelligent routing systems, and predictive maintenance capabilities that reduce human intervention and improve the end-us

Full-time

USD 108,006.00 - 183,610.00 per year

Technical Helpdesk Analyst

Remote or Texas

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Today

Job Description Technical Helpdesk Analyst About the Role: Conduent is seeking a Service Desk/Software Support Analyst who desires to work with a highly energetic and dynamic team supporting medium to large transaction processing systems for Conduent customers. This position requires a detail-oriented individual who will be responsible for providing Technical Help Desk support for all customer-escalated issues and bugs, with ongoing research and investigation. Responsibilities: While moderat

Full-time

USD 47,740.00 - 62,000.00 per year

Software Engineer

Remote

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Yesterday

Company Overview By Light Professional IT Services LLC readies warfighters and federal agencies with technology and systems engineered to connect, protect, and prepare individuals and teams for whatever comes next. Headquartered in McLean, VA, By Light supports defense, civilian, and commercial IT customers worldwide. Cole Engineering Services (CESI), a By Light company, is recognized as a premier provider of modeling and simulation (M&S) training solutions to the Federal Government and industr

Full-time

Network Administrator

Brownsville, Wisconsin

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Today

Improving America's infrastructure isn't for the weak. It takes grit, determination, and hard work to execute high impact projects. Michels Corporation engages 8,000 people and 18,000 pieces of heavy equipment in our insatiable drive to be the best. Our work improves lives. Find out how a career as a IT Technical Architect II (Cloud Operations) can change yours. A Network Administrator II implements and maintains corporate network equipment environments for the local, wireless, and wide area ne

Full-time

Service desk jobs in Wisconsin, USA