Genesys cloud jobs in washington

Washington, District of Columbia

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Today

TECHNOGEN, Inc. is a Proven Leader in providing full IT Services, Software Development and Solutions for 15 years. TECHNOGEN is a Small & Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA; MD & Offshore development centers in India. We have successfully executed 100+ projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies. Position: Genesys Cloud Developer Location: Washington,DC(Hybrid)

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Contract

$DOE

Quality Engineer (Genesys Cloud CX)

Remote or Arkansas

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Today

job summary: Enterprise Healthcare client has an immediate opening for a highly motivated Quality Engineer (Genesys Cloud CX) to join their dynamic and growing team. All qualified candidates are encouraged to apply! location: Telecommute job type: Contract salary: $46.63 - 56.63 per hour work hours: 8am to 5pm education: Bachelors responsibilities: o Must be familiar with creating gitlab automation scripts o Experience with test data submission requests, preparing and smoke testing data

Contract

USD47 - USD57

Genesys Cloud Application Engineer

Remote

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9d ago

Strong hands-on experience with Genesys Cloud CX, including Architect flows (inbound, outbound, in-queue, callback, digital), Data Actions, OAuth clients, and Admin configuration.Proven experience designing and implementing API integrations (REST/JSON, OAuth 2.0) between Genesys Cloud CX and systems such as Dynamics 365, ServiceNow, or custom applications.Experience building bots / virtual agents (Genesys Bot Flows, Dialogflow CX, Amazon Lex, or equivalent) and tuning intents, entities, and conv

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Full-time

$120,000 - $140,000

Genesys Cloud Developer-REMOTE

Remote

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19d ago

Genesys Cloud Developer Key Responsibilities Design and develop complex Architect workflows and IVR applications.Develop custom integrations using Genesys Cloud APIs.Build middleware services and microservices.Design secure API integrations with external systems.Lead technical design sessions and code reviews.Mentor junior developers.Optimize routing, automation, and customer experience workflows.Participate in production support and root cause analysis.Required Qualifications 5+ years of softwa

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Contract

Depends on Experience

Remote :: Senior Genesys Cloud CX & Epic Healthcare Integration Expert

Remote

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11d ago

Senior Genesys Cloud CX & Epic Healthcare Integration Expert Remote 6+ Months Video Healthcare Integration experience is required Overview A senior consultant to lead a strategic assessment of Genesys Cloud CX and Epic Contact Center/Patient Engagement capabilities for a healthcare organization. This is a consulting and advisory engagement, not an implementation or support role. The consultant will evaluate platform capabilities, identify areas of overlap, and provide recommendations regardin

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Contract, Third Party

65 - 75

Genesys Cloud Architect

Remote or Texas City, Texas

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Today

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organizat

Full-time

Genesys Cloud Architect

Remote or New York, New York

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Today

Full-time

Genesys Cloud Architect

Remote or Philadelphia, Pennsylvania

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Today

Full-time

Genesys Cloud Architect

Remote or Arizona City, Arizona

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Today

Full-time

Network Services Manager

Washington, District of Columbia

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2d ago

Role Summary A senior-level Network Services Manager responsible for leading the delivery and operational management of enterprise network services supporting a federal agency. This role involves overseeing a complex, Cisco-heavy infrastructure across multiple teams and sites, ensuring service continuity, compliance with federal standards, and fostering strong customer engagement. The position requires hands-on leadership, strategic oversight, and collaboration with federal leadership and techni

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Third Party, Contract

Depends on Experience

Microsoft Dynamics 365 Lead/ Manager with Genesys Experience - 100% Remote

Remote

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2d ago

10 years of IT experience with at least 5 years leading enterprise CRM or Contact Center implementation projects.Proven experience delivering large-scale Customer Experience (CX), Contact Center, or Customer Service transformation initiatives.Strong hands-on experience implementing Microsoft Dynamics 365 Customer Service.Strong experience implementing Genesys Cloud CX or Genesys Engage contact center solutions.Experience integrating CRM platforms with telephony, CTI, IVR, omnichannel communicati

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Contract, Third Party

$55

Senior Program Manager (Enterprise Platforms)

Reston, Virginia

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2d ago

Please note: This role is contingent upon contract award. While it is not an immediate opening, we are actively interviewing and extending contingent offers in anticipation of award. Our Digital Modernization Division is an information technology and management consulting organization that delivers integrated, strategic solutions to federal and commercial clients. ICF combines deep domain expertise with innovative technologies to design, build, modernize, and operate mission-critical systems tha

Full-time

USD 174,701.00 - 296,992.00 per year

Remote Cybersecurity Architect // UT//AV)

Remote

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12d ago

Hi, Hope youre doing well!! Please find the requirement below. If you find yourself comfortable with the requirement please reply back with your updated resume or call me back at ) Cybersecurity Architect Remote Role Type:Contract-to-hire Duration: 6 Months Contract-to-hire Job Description Required Qualifications: - Bachelor's Degree in Computer Science or related field. - Expertise in cloud-native security patterns (e.g., least privilege, zero trust, micro-segmentation). - 15+ year

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Third Party, Contract

Depends on Experience

Solutions Architect (Enterprise Security & Cloud Architecture)

Remote

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5d ago

Ex-Genesys PreferredPre-Screening QuestionsQ1:Have the candidate architected and deployed Zero Trust security models across production AWS and Azure hybrid cloud environments?Q2:Do the candidate have hands-on experience designing and integrating Cloud Security Posture Management (CSPM), SIEM, and Identity Access Management (IAM) solutions alongside enterprise platforms like CyberArk or SailPoint?Q3:Do the candidate have experience in authorising full High-Level Design (HLD) and Low-Level Design

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Contract

Depends on Experience

Amazon Connect Support Engineer

Remote or Texas City, Texas

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Today

Full-time

Sr AI-Driven Enterprise Support Engineer

Remote

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Today

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. Sr AI-Driven Enterprise Support Engineer Location: Seattle or Hybrid Preferred (Remote Considered) The Future of Enterprise Support Starts Here What if support wasn't measured by how many tickets you clo

Full-time

Principal AI-Driven Enterprise Support Engineer

Remote

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Today

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. Principal AI-Driven Enterprise Support Engineer Location: Seattle or Hybrid Preferred (Remote Considered) Help Define the Future of AI-Augmented Enterprise Support We're searching for a rare type of techn

Full-time

Sr. AWS Developer

Remote

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Today

Why NeuraFlash, Part of Accenture: At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, AWS, and Salesforce innovation, we craft intelligent solutions-integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more-to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics,

Full-time

AWS Cloud Engineer - Platform Operations

Remote

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Today

Full-time

Senior Asset Development Engineer

Remote

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Today

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Our Professional Services development team is growing, and we are see

Full-time

USD 114,500.00 per year

Genesys cloud jobs in Washington, DC, USA