help desk Jobs in charlotte, nc

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Help Desk Support Technician

TEKsystems c/o Allegis Group

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Charlotte, North Carolina, USA

Full-time

Description Our client supports more than 140,000 students across 187 schools. Our client is proud of its diverse mix of students who represent 184 countries and speak 204 languages and dialects. In addition, the client offers an extensive range of magnet programs in 71 of its schools to nurture students' talents who have interests and abilities in specific areas. They are one of the largest employers in Mecklenburg County, with more than 18,000 teachers, support staff and administrators. Our cl
Posted 1 day ago | Updated 10 hours ago

CSV IT Help Desk Consultant

Voto Consulting LLC

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Concord, North Carolina, USA

Contract, Third Party

Position Title: CSV / IT Help Desk Consultant Location: Concord, NC Duration: 12+ month contract Local or nearby only Job Descrption This person will be dedicated to IT infrastructure teamCSV / quality background but technically inclined (windows experience would be nice) Someone that has IT exposure in Quality and is good with computer systems / IT systemsCould be someone maybe in IT Help desk in a regulatory environment Could come from a degree in life sciences, engineering related, technical
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Posted 8 days ago

Help Desk

Robert Half

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Remote or Fort Lauderdale, Florida, USA

Contract

Description We are looking for a skilled Help Desk Analyst to join our team in Fort Lauderdale, Florida on a long-term contract basis. This position offers an excellent opportunity to provide technical support and customer service in a dynamic and fast-paced environment. Ideal candidates will demonstrate strong communication skills, technical expertise, and the ability to thrive in a collaborative setting. Responsibilities: Respond to incoming technical support requests and resolve issues promp
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Posted 15 days ago | Updated 10 hours ago

HelpDesk Analyst 2

Paramount Software Solutions, Inc

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Remote or Atlanta, Georgia, USA

Full-time, Part-time, Third Party, Contract

Job ID: 766268 Job Title: GA DHS - Help Desk Analyst 2 Location: Remote 47 Trinity Avenue SW | Atlanta, GA 30334 Duration: 12 Months Client: State Of GA DHS The ID Analyst will work remote, for the Office of Information Technology processing, the onboard and offboard of employees and contractors working for DHS. *This position is ADMINISTRATIVE/CLERICAL SUPPORT ROLE in nature; it is NOT an IT -Technical support position. *State of Georgia resident applicants only. Position Responsibilitie
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Posted 12 days ago | Updated 1 day ago

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

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Remote or Charlotte, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through t
Posted 60+ days ago | Updated 1 hour ago

Epic EMR Help Desk Consultant

SRI Tech Solutions

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Remote

Contract, Third Party

Note: Consultants need to be flexible to work in any shift timings Experience providing both Epic EMR Tier 1 and MyChart Tier 1 supportExperience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)Experience writing knowledge base articles and tip sheetsExperience using ticketing systems (in this case ServiceNow experience is required)IT awareness & Helpdesk tool experience
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Posted 2 days ago | Updated 2 days ago

Help Desk Support Analyst

Techtriad Team - T3

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Remote

Contract

Help Desk Support Analyst Hartford, CT 3-6 Months For a qualified Help Desk Support role, candidates typically need a combination of technical skills, soft skills, and educational background. Here are the key requirements: Technical Skills: Basic understanding of computer hardware components (RAM, hard drives, processors, peripherals)Familiarity with common operating systems (Windows, macOS, basic Linux knowledge)Knowledge of standard software applications (Microsoft Office Suite, email clients
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Posted 4 days ago

Epic EMR Help Desk

Talent Groups

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Remote

Contract

Job Description: Experience providing both Epic EMR Tier 1 and MyChart Tier 1 supportExperience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)Experience writing knowledge base articles and tip sheetsExperience using ticketing systems (in this case ServiceNow experience is preferred)IT awareness & Helpdesk tool experience
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Posted 10 days ago

EMR Help Desk (Epic MyChart)

Talent Groups

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Remote

Contract, Third Party

Experience providing both Epic EMR Tier 1 and MyChart Tier 1 supportExperience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)Experience writing knowledge base articles and tip sheetsExperience using ticketing systems (in this case ServiceNow experience is preferred)Open to working an 11 am- 8pm CT shift
Easy Apply
Posted 9 days ago | Updated 8 days ago

Spanish Bilingual TIER 1 IT Helpdesk/Customer Support Analyst (Federal Healthcare IT)

Tria Federal

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Remote

Part-time

Customer Support Analyst (Tier 1) Softrams, a Tria Federal company, prides itself in leading the charge for innovation and transformation in the federal government space. We offer technological implementations and build customer-centric services that are simple, intuitive, and usable across multiple industries. By partnering with federal agencies, our specialized digital services are reimagining and reshaping the digital landscape to bring positive change for millions of Americans. At Tria, we a
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Posted 26 days ago

Help Desk Analyst III

Robert Half

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Remote or Bayport, Minnesota, USA

Full-time

Description We are looking for a skilled Help Desk Analyst to join our team. You will provide technical support and assistance to customers, ensuring their software, hardware, and computer systems function effectively. This position is ideal for someone who excels in troubleshooting, customer communication, and has a strong technical background. Responsibilities: Train team members on diagnosing and resolving technical issues effectively. Develop, revise, and maintain training manuals for hard
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Posted 4 days ago | Updated 10 hours ago

Help Desk III

Kforce Technology Staffing

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Remote or Millburn, New Jersey, USA

Contract

RESPONSIBILITIES: Kforce has a client in Short Hills, NJ that is seeking a highly skilled and customer-focused Help Desk to provide advanced technical support to our user base, including internal staff, clients, customers, and partners. This role involves both remote and on-site support, with a focus on resolving complex hardware and software issues and ensuring a seamless user experience. Key Responsibilities: * Provide Tier 3 support for escalated technical issues via phone, email, and in-pe
Posted 4 days ago | Updated 6 hours ago

Help Desk Technician

Virginia Jobs

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Remote or Charlottesville, Virginia, USA

Full-time

The McIntire School of Commerce at the University of Virginia is inviting applications for a Help Desk Technician . As a Help Desk Technician, you will play a vital role in ensuring a seamless technology experience for our faculty, staff, and students. You will be responsible for providing first and second-tier IT support services to resolve issues promptly and ensure smooth access to system data. This position encompasses desktop, mobile, and cloud-based technology support, as well as basic a
Posted 24 days ago | Updated 1 hour ago

Helpdesk Support Specialist

TEKsystems

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Remote or Appleton, Wisconsin, USA

Full-time

ob Description: TEKsystems is seeking a Help Desk Analyst for a contract-to-hire position with a client located in Appleton, WI. This role requires the candidate to be 100% on-site. Ideal candidates will have at least 1 year of help desk support experience. Responsibilities: The End User Support Technician provides technical support to staff and affiliated users by installing, configuring, maintaining, and troubleshooting hardware, software, and basic networking systems. This role serves as a cr
Posted 3 days ago | Updated 2 days ago

Help Desk Technician

TEKsystems

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Remote or Hampton, Virginia, USA

Full-time

Description 4 roles open, Monday through Friday, 8:00 a.m. to 5:00 p.m. During the academic year (August through May), we also have a night shift. on-call evening and weekends. The IT Helpdesk Technician provides front-line support to faculty, staff, and students by responding to technical inquiries, resolving hardware and software issues, and maintaining user satisfaction. This role is instrumental in supporting the institution's mission of academic excellence and service, particularly in a cu
Posted 3 days ago | Updated 2 days ago

W2 - Help Desk III (customer service data reporting contact for schools and districts, Trainer) - Remote in WI

Tanson Corp

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Remote or Madison, Wisconsin, USA

Contract

Description: The client is looking for a Help Desk . Title/role: Customer Success Associate (Help Desk & Trainer) Will close to submissions on 7/11/25 at 4:00PM CST. Top Skills & Experience: 1-2 years experience in the following - Serve as a customer service data reporting contact for schools and districts in Wisconsin. - Create, oversee and monitor requests, incidents, and problem resolution using user support "ticketing" software. - Work with school districts to help them understand how to
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Posted 2 days ago | Updated 1 day ago

Help Desk Technician

Nightwing

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Remote or Arlington, Virginia, USA

Full-time

Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in th
Posted 47 days ago | Updated 1 hour ago

Business Application Support Analyst

Irvine Technology Corporation (ITC)

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Charlotte, North Carolina, USA

Full-time

Business Application Support Analyst Our client is looking for a tech-savvy problem solver who enjoys supporting others and thrives on learning new systems. This is a great opportunity to join a collaborative team and provide hands-on application support to users across the country. If you enjoy diagnosing issues, finding answers, and making technology work better for people, this role could be a great fit. Location: Charlotte, NC (Hybrid)Compensation: 50k-75kNo Visa Sponsorship Available for
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Posted 26 days ago | Updated 1 hour ago

Remote Helpdesk Support Analyst

Apex Systems

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Remote or Quincy, Massachusetts, USA

Full-time

Job#: 2067512 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all c
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Posted 60+ days ago | Updated 1 hour ago

Proton System Administrator

The Reynolds and Reynolds Company

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Charlotte, North Carolina, USA

Full-time

At Proton Technologies, Inc., an affiliate of Reynolds and Reynolds is seeking a Systems Administrator for our growing team. In this role you will handle escalated level troubleshooting and administration, directly to clients, at all levels of IT service and infrastructure. You will provide escalated level knowledge, skills, and mentoring to onsite and help desk technicians. Responsibilities will include but are not limited to: -Troubleshoot and resolve issues with customer equipment including w
Posted 19 days ago | Updated 1 hour ago