help desk Jobs in boston, ma

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Law Firm Help Desk Technician

Motion Recruitment Partners, LLC

Boston, Massachusetts, USA

Full-time

This is a full-time, remote opportunity (EST hours) to join a growing technology-forward organization supporting its East Coast operations. The team is looking for an IT support professional to provide front-line technical assistance and maintain smooth IT operations across multiple locations. You'll be working with a wide range of devices and software in a structured and supportive tech environment. If you're passionate about IT support and enjoy being the go-to person for solving end-user issu

Help Desk Analyst III

Robert Half

Boston, Massachusetts, USA

Full-time

Description We are looking for an experienced Help Desk Analyst to join our team in Boston, Massachusetts. This is a contract to permanent position, offering an excellent opportunity for a motivated and detail-oriented individual to grow into a leadership role. The successful candidate will play a key role in providing desktop support for corporate operations, ensuring seamless functionality across devices and systems. Responsibilities: Provide onsite desktop support Monday through Friday, wit

Help Desk Analyst

Robert Half

Woburn, Massachusetts, USA

Full-time

Description Qualifications: Bachelor's degree required Must be self-motivated and a self-starter. 2+ years of experience in an information technology role or related discipline required 2+ years of experience in a support or service role, actively interacting with customers on a regular basis required 2+ years of experience with maintenance and repair of computer hardware required 1+ year of project management experience required Microsoft Active Directory applications experience required Busi

Snr Help Desk Analyst

Robert Half

Woburn, Massachusetts, USA

Full-time

Description We are looking for a Senior Help Desk Analyst to join our team in Woburn, Massachusetts, and provide exceptional IT support to our organization. The ideal candidate will possess strong technical skills, leadership capabilities, and experience in managing IT projects. This role requires someone who is proactive, detail-oriented, and capable of working effectively in a dynamic environment. Responsibilities: Provide advanced technical support across various platforms, including technol

Helpdesk Engineer

TEKsystems c/o Allegis Group

Andover, Massachusetts, USA

Full-time

Description Helpdesk Engineer: 3 Years Experience: Duties and Responsibilities: Take End User Support calls, emails, and walk-up for both MAC and windows. Software break/fix support Hardware support New image builds Incident manager and ticket update/closure for in-house Customer ITSM platform Install, Move, Add, Change support Triage and resolution for configuration issues of Operating Systems Re-installing software, drivers, and add-ins Other IT tech related task to help at that site Required

Helpdesk Engineer

TEKsystems c/o Allegis Group

Andover, Massachusetts, USA

Full-time

Location: Andover, MA (3-Year Project) Contract Duration: 12 Months (Potential to Extend to 3 Years) Work Schedule: Wednesday to Saturday, 4 PM - 2 AM About the Role Are you passionate about IT support and solving complex technical issues? We are looking for a Helpdesk Engineer to join our team in Andover, MA. This role focuses on providing technical assistance across Mac and Windows environments, troubleshooting software and hardware, and supporting enterprise applications. Key Responsibil

Helpdesk Engineer (PowerShell)

TEKsystems c/o Allegis Group

Andover, Massachusetts, USA

Full-time

Job Title: Helpdesk Engineer (PowerShell) Job Category: Help Desk Technician / Analyst Location: Onsite - Andover, MA Employment Type: 12-Month Contract (with potential extension - 3-year project) Shifts Available: (you can pick) Sunday to Wednesday 6am to 4PMWed-Sat, 4 PM - 2 AM About the Role We are seeking 4 Helpdesk Engineers and 1 Team Lead to support a global biotech company specializing in live organ donor transport. This is a high-impact, customer-facing role requiring advanced technica

Remote Helpdesk Support Analyst

Apex Systems

Remote or Quincy, Massachusetts, USA

Full-time

Job#: 2067512 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all c

Remote Helpdesk Support Analyst

Apex Systems

Remote or Quincy, Massachusetts, USA

Full-time

Job#: 2065895 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all c

Junior Helpdesk/Desktop support

A & A Search Staffing LLC

Boston, Massachusetts, USA

Contract

A good understanding of Windows Desktop AdministrationActive Directory concepts, Domain administration / provisioningDesktop / Laptop client computing are requiredWin 10/11 and Microsoft Office Experience in large scale asset deployments would be beneficialResponsible for answering IT requests via, phone, email, or in person and explaining solutions in technical and non-technical terms to end usersOnsite opportunity in Boston, Back Bay area

service Desk/helpdesk

Infinite Computer Solutions (ICS)

Remote

Full-time

Fixing technical issues and helping users when problems arise Ensuring software licenses are up-to-date and compliant Managing the company's IT equipment and software

Spanish Bilingual TIER 1 IT Helpdesk/Customer Support Analyst (Federal Healthcare IT)

Tria Federal

Remote

Part-time

Customer Support Analyst (Tier 1) Softrams, a Tria Federal company, prides itself in leading the charge for innovation and transformation in the federal government space. We offer technological implementations and build customer-centric services that are simple, intuitive, and usable across multiple industries. By partnering with federal agencies, our specialized digital services are reimagining and reshaping the digital landscape to bring positive change for millions of Americans. At Tria, we a

Corporate Help Desk Support

Kforce Technology Staffing

Remote or Tampa, Florida, USA

Contract

RESPONSIBILITIES: Kforce has a client in Tampa, FL that is seeking a Corporate Help Desk Support who will work with Health insurance/Benefits, Payroll, Onboarding, Human Resources and Time Entry. This role requires strong communication skills (verbal/written/interpersonal). REQUIREMENTS: * Call center experience where critical thinking was key, not just reading from scripts * Strong critical thinking and problem-solving skills * Experience in fast paced environments and multi-tasking * Remote w

EHR Helpdesk Analyst -1st Shift -2nd Shift -3rd Shift Lead -

Omega Solutions Inc

Remote

Contract, Third Party

The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities. 1st 7 AM 3:30 PM The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff

Help Desk Technician

Nightwing

Remote or Arlington, Virginia, USA

Full-time

Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in th

Helpdesk/Web Support Specialist

Randstad - Torc

Remote

Contract

LATAM Candidates Job Title: Helpdesk/Web Support SpecialistOpenings: 2-3Time Zone: 9 AM - 6 PM PSTLocation: Remote - LATAM ResponsibilitiesProvide primary technical support for external and internal customers via calls, emails, and tickets.Assist with troubleshooting and resolving technical issues related to web-based portals (MyHome, TPO, PCG).Act as the first point of contact for IT support requests, escalating issues as needed.Support account management, website maintenance, data tools, and p

Help Desk Support Technician

ConsultNet, LLC

Remote or Jacksonville, Florida, USA

Full-time

Title: Help Desk Support - Level II Location : Jacksonville, FL Target Start Date : ASAP Excellent opportunity to work with a great client in Jacksonville, FL. Many upcoming projects including a deployment and a refresh. A hands on position for a real go-getter! Job Description : Are you passionate about technology and enjoy solving problems? We are looking for a Help Desk Support II specialist to provide high-quality IT support to both local and remote users. This role is ideal for someone wh

CPS Technical Help Desk Representative

U.S. Bank

Minnesota, USA

Full-time

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and dis

Client looking for EHR Helpdesk Analyst at Remote

Stellar IT Solution

Remote or Durham, North Carolina, USA

Full-time, Contract, Third Party

Our Fortune 500 client is looking for an EHR Helpdesk Analyst to work on their project based out of Raleigh, NC / Remote. Job Title: EHR Helpdesk Analyst Location: Raleigh, NC / Remote Duration: 12months Job Description: The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative sta

EHR Helpdesk Analyst 3rd Shift

UniMind Software Solutions,Inc

Remote

Contract, Third Party

EHR Helpdesk Analyst 3rd Shift 12 Months Webcam Interview Only Remote The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff, ensuring timely and accurate resolution of IT issues while promoting system reliability and end-user satisfaction. Working as part of the centralized I